Impossible to re - install Reader App
Original title: Reader App
It says "this application is installed on this PC, but"reader"is listed under uninstalled apps and will not be displayed when I search my apps. the only way I can open the player must open a PDF file.
Hi Adriana,
Thanks for posting your query in Microsoft Community.
I understand that you can not find the Reader app and I'll be happy to answer your query.
- Are you able to see Reader app to uninstall apps list?
From your Start menu, click on Store, right-click on the page of the shop when it comes to the top. The applications that you bought all will appear. You may need to change the display of uninstalled applications. Click on the ones you want to install, then they will be installed.
If the above does not work, we can try the following methods and check.
Method 1: Reset Windows Store cache
a. press the Windows key + X , and then click run
b. type wsreset.exe , and then click OK
Method 2: Make sure that the application is not blocked by Windows Firewall
By default, some applications are blocked by Windows Firewall in order to make your PC more secure. To work properly, you may need to allow an app to receive information through the firewall. For more information, see the section "allow an app to receive information through the firewall" of the Windows Firewall from end-to-end.
Method 3: Make sure that your applications are up to date
Keep your application up to date is a way to help keep their work. You can do this by ensuring that the automatic updates app are lit in the Windows store. For more information, see Activate updates automatic app.
Method 4: If a license for an application is not synchronized with the license installed on your PC, the application may stop working.
To synchronize your licenses app, follow these steps:
In the start screen, tap or click on Store to open the Windows store.
Enter in the right edge of the screen, and then tap settings.
(If you use a mouse, point to the lower right of the screen, move the mouse to the top and then click settings.)Tap or click App updates.
Press or click on Sync licenses.
From now on, try the methods above and let us know the result.
Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.
Tags: Windows
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