Impossible to read a protected video player media with DRM update
Hi, I have sky and wanted to try sky player, however when I try to watch/download a program, it tells me that I have to update media player with a security update. I followed these instructions, but when I click on the button update here:
http://drmlicense.one.Microsoft.com/crlupdate/en/crlupdate.html
IE freezes and nothing happens, IE should be repeated and the download fails.
I tried this fix:
http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/6309d2c9-B319-4ef3-ab6d-7bf27c3e997d/
At the stage of the command prompt it does not have the specified file/section. The specified path does not exist on this system.
I'm on vista, using media player 11. I am aware that all systems are everything to date.
I also tried setting a different media player as the default, but it does make a difference.
Thank you!
Hi Boxface,
Welcome to the Microsoft Vista answers Forum!
Whenever we try to upgrade the safety components for Windows Media Player, Internet Explorer tries to run an ActiveX control. Sometimes security software or firewall blocks it from running.
1. Click Start, type inetcpl.cpl , and then press enter.
2. click on the Security tab, select Internet and click custom level.
3. under controls ActiveX and plug-ins to allow request confirmation for ActiveX controls and ActiveX controls to run and plug-ins.
If the steps above does not resolve, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
1 How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.Microsoft.com/kb/929135
2. try to upgrade the component security after step 1 of the above article.
3. If you are able to upgrade the safety component of media player correctly, follow step 7 to start the computer as usual.
If the steps above does not, try to run Internet Explorer as administrator, and then upgrade to security for media player component.
http://support.Microsoft.com/kb/925705
If we can be of any other assistance please post back with the results and let us know.
Mohan
Microsoft Answers Support Engineer
Tags: Windows
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