Help! Suddenly, pictures AND QuickTime impossible open/read my .mp4 videos my baby home!

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• All the pdf I downloaded on my desktop (Windows 7) suddenly "disappeared" and I can open and view, but cannot remove them or move them to another file.  When I try to delete, I get a messge saying my trial has expired and he wants me to have

  All of the pdf files I've downloaded on my desktop (Windows 7) suddenly "disappeared."  I can open and view them, but cannot remove them or move them to another file.  When I try to delete, I get a message saying my trial has expired and he wants me to buy which I can't do because I don't have a serial number to put in. What happened to the "free" Adobe Reader I thought I had?  How can I get these PDF files to become mobile?

  You (or someone) downloaded the free demo of Acrobat Pro, a little more than a month. If you use this software $20 / free months instead of drive for a month. If you don't want to buy it, now you must uninstall it and go back to the use of Acrobat Reader.

• Error and files impossible to read when you import into Lightroom

  Hello! I have Lightroom 5.7 and I am having a problem trying to import my photos. It comes up with error, cannot read photos and lists the pictures that it canoe read which is all of them, so he then proceeds to import anything. I am able to then import in iPhoto fine but not Lightroom ith. Help, please!

  An exact quote from the error message would be useful.

  The most common cause of the error of 'reading' is a problem writing to the destination primary or secondary destination. (Badly written error message.)

  Check the names of directory for the typos in the import dialog box.

  Using your OS (Windows Explorer or Finder) tools check the privileges on your destination directories; you need both read and write privs.

• Impossible to read MOV files in Win Vista Home Premium 64-bit

  I have a laptop running Windows Vista Home Premium 64-bit OS.  I can't play my digital camera Panasonic Lumix's MOV files.  I installed QuickTime and codec fix and it still does not work.  What is a DRM problem or something else?  Please give me the fix so I can play MOV files on my computer.  Thank you

  I have a laptop running Windows Vista Home Premium 64-bit OS.  I can't play my digital camera Panasonic Lumix's MOV files.  I installed QuickTime and codec fix and it still does not work.  What is a DRM problem or something else?  Please give me the fix so I can play MOV files on my computer.  Thank you

  Hi Newsletter,
  Welcome to Microsoft Windows Forums!

  I suggest to convert mov files to a different file format and then run. You will need to use a third-party tool to convert mov files.

  You may need to get in touch with quick time if there is a problem with it.
  http://www.Apple.com/support/QuickTime/

  Convert music, videos and photos from one format to another
  http://Windows.Microsoft.com/en-us/Windows-Vista/convert-music-videos-and-pictures-from-one-format-to-another

  Types of files supported by media center
  http://Windows.Microsoft.com/en-us/Windows-Vista/file-types-supported-by-Windows-Media-Center

  Try and let us know the answer.

  Thank you and best regards,

  Bindu S - MICROSOFT SUPPORT
  Visit our Microsoft Answers Feedback Forum and let us know what you think.

• Impossible to read a protected video player media with DRM update

  Hi, I have sky and wanted to try sky player, however when I try to watch/download a program, it tells me that I have to update media player with a security update. I followed these instructions, but when I click on the button update here:

  http://drmlicense.one.Microsoft.com/crlupdate/en/crlupdate.html

  IE freezes and nothing happens, IE should be repeated and the download fails.

  I tried this fix:

  http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/6309d2c9-B319-4ef3-ab6d-7bf27c3e997d/

  At the stage of the command prompt it does not have the specified file/section. The specified path does not exist on this system.

  I'm on vista, using media player 11. I am aware that all systems are everything to date.

  I also tried setting a different media player as the default, but it does make a difference.

  Thank you!

  Hi Boxface,

  Welcome to the Microsoft Vista answers Forum!

  Whenever we try to upgrade the safety components for Windows Media Player, Internet Explorer tries to run an ActiveX control. Sometimes security software or firewall blocks it from running.

  1. Click Start, type inetcpl.cpl , and then press enter.

  2. click on the Security tab, select Internet and click custom level.

  3. under controls ActiveX and plug-ins to allow request confirmation for ActiveX controls and ActiveX controls to run and plug-ins.

  If the steps above does not resolve, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  1 How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135

  2. try to upgrade the component security after step 1 of the above article.

  3. If you are able to upgrade the safety component of media player correctly, follow step 7 to start the computer as usual.

  If the steps above does not, try to run Internet Explorer as administrator, and then upgrade to security for media player component.

  http://support.Microsoft.com/kb/925705

  If we can be of any other assistance please post back with the results and let us know.

  Mohan
  Microsoft Answers Support Engineer

• I purchased, downloaded and installed Photoshop first 13 items and organizer of Elments of 13; without realizing I was uninstalling Photoshop 11. I mainly use Photoshop for editing still pictures and thought, I was upgraded to include videos. Unfortunatel

  I accidentally deleted 11 Photoshop then purchase and download Adobe first 13 items and organizer of 13 items. What I have to buy a new version to get it back? If so, how?

  Download Photoshop Elements | 10, 11, 12, 13

• Impossible to get files MP4 video to work it is to say 10/11

  Here's my project file:

  Dropbox - videotest.cptx

  It consists of 1 slide with a test inside video and 1 blank slide - that's all!

  
  

  I use 8 Captivate (same results in 9 Captivate) and no matter what I do, in a trial through SCORM cloud, IE 10/11 everything simply do not load video content at all. It just shows the superposition of loading, then it goes, and then it returns - just cycles forever.

  I use the fix IE 9 and which seems to be working (start the video apres.5 seconds instead of the right at the beginning of the slide), but it does help to get the course work in IE 10/11 in anyway.

  I tested all imaginable MP4 H.264 file variations with no luck. Here are a few others that I have gone through:

  http://download.wavetlan.com/SVV/media/http/http-MP4.htm

  Hello

  Thank you for reporting the issue. I am part of the Adobe engineering team. We tried to reproduce your problem but were unable to. For your reference I share the link of scorm cloud that you can follow to see your project you can open preferences in Internet Explore 10/11 Cloud of SCORM.

  Please do not hesitate to share if your problem persists.

  Thank you

  Aditya Tiwari

• If I try to open and read an article by e-mail, after a minute or two it loads and reloads and recharge and charges making it impossible article reading. It is been going on for a while but now its impossible to read an article.

  My version of MD531LL/A model ipad. 9.3.4. when I open and read an article by e-mail, after a minute or less, it loads and reloads and recharge and refill, making reading impossible article. Or, if by chance I am able to read the article, then click on another link, I start to read the article and then it will reload to the original article, I started with that. It is been going on for a very long then that although now it is almost impossible to read an article. I searched this issue on the web and can't find something that fits for this problem. Deletion of my browser history & power on and power off does not help. Any help would be greatly appreciated. Thank you!

  Hello. You use the Mail of iOS app, or you use webmail in Safari or Chrome?

• Deleted many pictures and applications; photos - 0-available.  Impossible to read or send emails.

  Deleted many pictures and applications; bought 50 GB iCloud storage; Still - 0 - storage on the iPad.  Impossible to read or send emails.  Help!

  Additional storage iCloud purchase will give you more space for your backups, he won't give you more space on your iPad.

  Since the removal of the pictures (you have also emptied the recently deleted album?) have you tried a soft-reset/reboot to see if that frees up space? Press and hold buttons sleep and home for 10-15 seconds (ignore the "slide to turn off"), then the Apple logo should appear and the iPad should restart

• Where can I get help with this message? «Adobe Acrobat Reader DC could not open (my file.xls) because it is not a type of supported file or because the file has been damaged (for example, it was sent as an attachment to e-mail and has not been correctly d

  Where Iget can help with this message? «Adobe Acrobat Reader DC could not open (my file.xls) because it is not a type of supported file or because the file has been damaged (for example, it was sent as an attachment to e-mail and has not been correctly decoded).» I don't know where to go or how to solve this problem. It started to happen after I went to the office 356 and uses Windows 10.

  Hi brionp43071032,

  Please see the troubleshooting provided in this KB doc steps: fix damaged document error when opening PDF files

  Let us know if you still experience the problem.

  Kind regards

  Meenakshi

• I'm unable to open the photo files in Bridge. I use a pc and receive the following notice in Adobe Bridge "bridge met a mind is impossible to read the cache. Please try to purge the central cachepreferencestocorrect the situation. "I have purged the cache

  I can't open photos in Bridge.  On my pc, I got a message saying that the bridge could not read the cache and suggested I purge the cache in the preferences.  I did and now cannot open some files photo 270 000.  Can anyone help?

  Hi Elsa

  Please see Troubleshooting of errors, freezes | Adobe Bridge | Windows, Mac OS and purge the cache when you reset preferences.

  Or you can follow the steps below.

  Windows: -.

  • Navigate to C:\Users\Username\AppData\Roaming\Adobe\Bridge Cs6
  • Rename the folder Cache Cache.Old

  Let us know if this helps

  Concerning

  ~ Assani

• new pc with windows 8.1, and no downloaded installed cs5, no problem open deck and cs5, but cannot read the raw file, try to update, cannot complete or update failed, please help

  new pc with windows 8.1, and no downloaded installed cs5, no problem open deck and cs5, but cannot read the raw file, try to update, cannot complete or update failed, please help

  Looks like you have somehow the mac version.

  Download the updated windows 6.7 camera raw from this link:

  Adobe - Photoshop: for Windows: Camera Raw 6.7 update

• I am not able to connect to my facebook account and the error message reads "this website does not provide information on property." Help, please

  I am not able to connect to my facebook account and the error message reads "this website does not provide information on property." Help, please

  only title bar opens and nothing else... Please help

  Clear the cache and cookies from sites that cause problems.

  "Clear the Cache":

  • Tools > Options > advanced > network > storage (Cache) offline: 'clear now '.

  'Delete Cookies' sites causing problems:

  • Tools > Options > privacy > Cookies: "show the Cookies".

  Also check the cookie exceptions.

• How to open an attachment document otd? He always goes to note pad and I can't read the script?

  How to open an otd attachment in my email address? Currently, he attends the notebook and I can, t read the script. Thanks for your suggestions.

  How to open an otd attachment in my email address? Currently, he attends the notebook and I can, t read the script. Thanks for your suggestions.

  I suspect that you really like ODT file extension.  These are created in Open Office.  Download and install Open Office (it's free) or ask your correspondent to save files in a format compatible with any office application you are using (for example, Microsoft Word).  See this thread: http://help.lockergnome.com/office/open-openoffice-odt-file-Word-2003--ftopict929318.html

  Or visit http://odt-converter.com/

• Converted files Adobe Reader programs and does not open

  Whenever I have install Adobe Reader all my programs turn into files Adobe Reader and does not open.  If I uninstall the program, they return.  How can I fix it?

  Hello KaitieFalk,

  Please see the following article.

  Article KB 950505 - when you run an .exe on a Windows Vista-based or Windows 7 computer file, the file may start another program
  http://support.Microsoft.com/kb/950505

  Please let us know if that helps.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think