Impossible to reconnect to PCoIP views

Today, I had a strange anomaly occur within our VMWare View environment.  It started at about 09:45 and seem to solve/clear it self at about 10:10.

I got about 70 users connected at the time.  All of a sudden the users who pulled the plug could not reconnect and users who have tried to connect were not able to connect.  Their customers to view just expired.  Users who have already logged is remained connected and continued to work without interruption.

The event viewer on the login server show several error to display. These repeated in the affected time and work stations concerned:

Log name: Application
Source: VMware View
Date: 29/05/2012-09:41:41
Event ID: 104
Task category: VMware View
Level: WARNING
Description:
(SESSION: 8DC773B6A8AB935C2434F0CBB1442178;) SendMessage F3DD2C7361EB9D2206BBBC5F8353F16D) No. return DATA

Log name: Application
Source: VMware View
Date: 29/05/2012-09:41:41
Event ID: 104
Task category: VMware View
Level: WARNING
Description:
(SESSION: 8DC773B6A8AB935C2434F0CBB1442178;) F3DD2C7361EB9D2206BBBC5F8353F16D) sendMessage SSPI does not, no answer valid

Log name: Application
Source: VMware View
Date: 29/05/2012-09:44:01
Event ID: 104
Task category: VMware View
Level: WARNING
Description:
Successful Java Bridge failed on bin-> sBinary = (size_t) env-> GetDirectBufferCapacity (bytebuffer)

Log name: Application
Source: VMware View
Date: 29/05/2012-09:44:01
Event ID: 104
Task category: VMware View
Level: WARNING
Description:
Exception in BagConv::binaryFromJava

Log name: Application
Source: VMware View
Date: 29/05/2012-09:44:01
Event ID: 104
Task category: VMware View
Level: WARNING
Description:
(SESSION: 8DC773B6A8AB935C2434F0CBB1442178;) Failure of the SSPI sendMessage F3DD2C7361EB9D2206BBBC5F8353F16D)

Log name: Application
Source: VMware View
Date: 29/05/2012-09:45:02
Event ID: 104
Task category: VMware View
Level: WARNING
Description:
(SESSION: 8DC773B6A8AB935C2434F0CBB1442178;) XXXXX\xxxxxx user F3DD2C7361EB9D2206BBBC5F8353F16D) could not be connected to an existing session for desktop 'MY-POOL. Machine cn = c9d1474f-0970-4f4b-a5a2-0e2e71ac0481, OU = servers, dc = vdi, dc = vmware, dc = int does not support protocols [PCOIP]: the requested protocol is not available at this time

The errors again repeated for the different session basically everything that's in the same just with different session.

It's a weird one that I can't find answers to as to what happen caused. If anyone can help us with that, would be great!

Thank you

Larry B.

I gave from my brokers that he had 16 GB of memory and never to happen.

Larry B.

Tags: VMware

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