Impossible to reinstall Adobe Acrobat Professional DC

I had problems with Adobe and decided to uninstall the application so that I can reinstall and I hope to have everything working properly.  Uninstalled, rebooted and then tried to reinstall.

I double-click on the installer and on the first screen, I'm invited to "USE TRIAL GOLD SUBSCRIPTION" or "I HAVE the SERIAL NUMBER.  If I enter the serial number located on my Adobe account, it tells me that it is an incorrect serial number.  If I click on TRIAL and click INSTALL, it does nothing and will not be installed.

I tried to run the apps cleaners with no luck.  Any ideas on how I can get this app reinstalled?

Thanks in advance!

I can help only licensed single user here.

to find out who you should contact for help with TLP 5.0 LICENSE PROGRAM - BUSINESS, use a browser that allows cookies and pop-up windows, please contact adobe during the time pst here support and, when available, click on "still need help," https://helpx.adobe.com/contact.html

Tags: Acrobat

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