Impossible to reinstall Adobe Acrobat 8 as part of the Creative Suite 4 on Mac OS

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• Serial number for Adobe Acrobat 9 Pro (bought with the Creative Suite) does not not to reinstall

  Hello, after a disk crash internal, I need to reinstall Adobe Acrobat 9 Pro, which I bought with Adobe Creative Suite, but the Creative Suite serial number does not work for Acrobat. I called customer service and they told me to ask here. Thank you for your help.

  Hi lubam50531506,

  See this KB document for the solution https://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html.

  I would like to know if it works.

  Kind regards

  Nicos

• Get error fatal download Adobe Illustrator and Photoshop (part of the Creative Suite 5.5) to a new computer with Windows 10.  Are there known issues with these 10 widows supporting these two applications?

  All other applications in Creative Suite 5.5 loading properly.

  @

  do you mean that you see installation cs5.5 errors?

  If so, you can benefit from using compatibility mode to install and if you use a disk, copy the contents into a desktop directory.

• Hi, I am trying to download Adobe Acrobat, which is part of the Adobe Web Premium bundle I bought in 2011. Web Site of licenses (LWS) is broken. Also cannot register my serial number. Need help.

  Hi, I am trying to download Adobe Acrobat, which is part of the Adobe Web Premium bundle I bought in 2011. Web Site of licenses (LWS) is broken. Am also failed to register my serial number on the Adobe Web site after logging in.

  Could someone please help? Thank you

  Rabin

  You must purchase the software suite later.  Download of individual applications separately will not work.

• Impossible to reinstall Adobe Acrobat Professional DC

  I had problems with Adobe and decided to uninstall the application so that I can reinstall and I hope to have everything working properly.  Uninstalled, rebooted and then tried to reinstall.

  I double-click on the installer and on the first screen, I'm invited to "USE TRIAL GOLD SUBSCRIPTION" or "I HAVE the SERIAL NUMBER.  If I enter the serial number located on my Adobe account, it tells me that it is an incorrect serial number.  If I click on TRIAL and click INSTALL, it does nothing and will not be installed.

  I tried to run the apps cleaners with no luck.  Any ideas on how I can get this app reinstalled?

  Thanks in advance!

  I can help only licensed single user here.

  to find out who you should contact for help with TLP 5.0 LICENSE PROGRAM - BUSINESS, use a browser that allows cookies and pop-up windows, please contact adobe during the time pst here support and, when available, click on "still need help," https://helpx.adobe.com/contact.html

• Impossible to reinstall Adobe Acrobat Pro 10

  He stopped at opening for me so I uninstalled it and when I try to reinstall I get this error message:

  Exit Code: 6 Please see specific errors below for troubleshooting. For example,  ERROR:   -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 2 error(s)    ----------- Payload: Acrobat Professional 10.0.0.0 {AC76BA86-1033-F400-7760-000000000005} -----------  ERROR: Install MSI payload failed with error: 2 - The system cannot find the file specified. MSI Error message:  ERROR: Third party payload installer AcroPro.msi failed with exit code: 2  -------------------------------------------------------------------------------------  

  The system configuration required

  My computer is a PC running Windows 7 Enterprise. I rebooted the computer and tried to install several times. I don't understand why, when my company pays for this software and I need it for my work, I have to post in a forum instead of a call for help.

  After trying the solutions in the article provided by Ned Murphy (thanks for the help) I found the problem. The installation folder has been set to ReadOnly and the Installer did not allow me to change the selected folder. I ended up remove the back of the property read-only.

• How to install Adobe Acrobat Pro DC as part of the creative cloud?

  He asked me to upgrade, I did, but now cloud creative wonder about buying acrobat, even if I have a subscription. Belongs to Acrobat Pro creative cloud? How is it can't seem to find my license?

  Hi kenpauljr,

  I'm sorry for the inconvenience caused.

  Yes, DC Acrobat is a part of the creative cloud. So if you have creative cloud Acrobat will modernize Acrobat DC.

  Please disable all of the component of creative cloud on your computer & turn it on again.

  Example:

  (1) open Photoshop.

  2) go to help and select Disable.

  (3) it will deactivate the creative cloud together.

  (4) now turn it on again.

  This will activate the creative cloud together with Acrobat DC.

  In case if you have still any question, please let us know.

  We will be more than happy to help you.

  Kind regards

  Nicos

• Why is Captivate is not part of the creative cloud?

  Why is Adobe Captivate is not part of the creative cloud?

  
  It seems this would be a great addition to the workflow requiring a screenshot + edition. As a designer, I often need to integrate videos of screenshot projects such as video trailers, web site or application or product presentations. Unless explained, I don't see why it is not part of the package of cloud...  Now, I have to buy Camtasia or use freeware of shit...

  You can add your vote (and comments) to this idea of making included Captivate: http://forums.adobe.com/ideas/1786.

• Upgrade to Adobe Creative Suite 5 or 5.5 for PC Creative Suite 6 for Mac

  I am currently using Adobe Creative Suite 5 or 5.5 for PC. I think I saw that I can move on to the Creative Suite 6 for about $400. I'm in the market for a new computer and thinking about buying a Mac. I'd be able to go to the Creative Suite 6 for Mac for the same price?

  OK, I thought that I must give to CC... But on the CS6 FAQ page, the question arises, ', I own an earlier version of a Creative Suite product or suite edition.» "Do I get a discount if I switch to CS6?" and the answer is,

  «An edition on CS5 or CS5.5 owners eligible for the price to upgrade to an edition on CS6.» Owners of an individual product of CS5 or CS5.5 will qualify for the upgrade on the CS6 product price. Any version earlier that CS5 will not be eligible for the upgrade price. »

  As you said, CS6 is a few years, so it is possible that this has changed and has just not been updated on the FAQ page. So, I wanted to just make sure before I purchase/update.

• How can I reinstall the Creative suite design standard CS5.5?

  I was unable to save files in illustrator cs5.1 which is part of the creative suite design standard cs5.5 I bought in 2012. I uninstalled the CS5.5. and downloaded the software again. but when I try to install it I get the message that the image is not recognized and I'm unable to install again... any suggestions greatly appreciated

  Where did you downloaded from?

  Download CS5.5 products

• I have Adobe Acrobat 9 Pro Extender. When I try to convert a Word file to PDF that says that it cannot find the drivers from the Adobe PDF printer and reinstall Adobe Acrobat 9.0. In addition, when I open just the program Acrobat 9 Pro Extender an error m

  I have Adobe Acrobat 9 Pro Extender. When I try to convert a Word file to PDF that says that it cannot find the drivers from the Adobe PDF printer and reinstall Adobe Acrobat 9.0. In addition, when I open just the program Acrobat 9 Pro Extender an error message comes up saying that a part of the Capture 3D plugin has been damaged. I went to customer service and they sent me here. Please tell me that this is not another race. I'm running out of patience! I have 10 window.

  Acrobat 9 is quite old and not longer supported. The last Windows OS that could use Acrobat 9 has Windows 7 and Acrobat had to have all updates applied.

  You need to upgrade to Acrobat DC.

• Uninstall/reinstall Adobe Acrobat 9 will affect already created PDFs?

  I get a message that I have to uninstall and then reinstall Adobe Acrobat 9 Pro to solve a problem. Operating system. Windows 7.  Problem on laptop only.  No problem on the desktop.  Error message states: "license for this product has stopped working.  You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contact your COMPUTER administrator or Adobe customer support for assistance. (148: 3) "if I uninstall / reinstall will this affect PDF files already created in my Docs?  Is there another way?

  The process with does not affect the PDF files, but I'd be concerned about record and such. If you uninstall without disabling, you may lose the second option install and need to call Adobe to reset. I try a repair first and see if that helps. The repair can be done from the control panel > programs & preferences (since apparently you cannot open Acrobat).

  If you do not uninstall, do the following before you reinstall: run http://labs.adobe.com/downloads/acrobatcleaner.html and remove any left over parts of the Acrobat folder. If Acrobat is part of an installation of CS, you may check here (CS forum) for the proper way to reinstall.

  If you have an upgrade, so be sure to have the SN of the previous product available.

• Problem reinstalling Adobe Acrobat Pro XI

  Failure of hard drive of my MacBook Pro & I downloaded after getting a new hard drive and tried to reinstall Adobe Acrobat Pro version XI full that I purchased in 2014 but it gives me a window titled update the number of series & indicates that my serial number is valid and asks me to select a product from a drop-down list. The only problem is that Adobe Acrobat Pro XI is not listed in the drop-down list. Help, please. Thank you.

  It shows the message that you have found that you install using an upgrade license.  The version that you choose in the list must be the older version that you upgraded, and then you will need to provide the serial number as well.

• I need to reinstall Adobe Acrobat 9 standard on the net, I have a new laptop and the CD does not work

  I need to reinstall Adobe Acrobat 9 standard on the net, I have a new laptop and the CD does not work

  Copy the contents of the cd in a desktop directory.  install from this directory.

  or

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 pro extended exe,7z extended pro 9 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6,7. 5.7.1|  4.4 | 3.6
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Computer crashed. Reinstalled Adobe Acrobat 7.0. Now need a response code to activate the product. 1016-1338-6113-8061-1016-1204 series

  Try to reinstall Adobe Acrobat professional 7.0. Computer is not a line. Need to ask for the code. Where can I find?

  You cannot use your acrobat 7.

  Error "Unavailable activation server" in Adobe CS2 and Acrobat 7 Audition 3