Impossible to reinstall HP Support Assistant HP Support 600.

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• Reinstall HP Support Assistant

  My PC is a HP G5350UK running Windows 7 64 bit

  I'm trying to re instal HP Support Assistant, but so far have been unsuccessful.

  I downloaded and tried to run the sp44304.exe and the sp58919.exe that have been suggested in various links HPSA.  I'm prompted to replace the files I do, but then nothing happens.  Apparently I should be invited to check the box 'Yes' and allow the program to restart the computer.  Unfortunately, nothing happens.

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  Hello

  You are welcome

  I still believe that this problem is caused by a process of elimination is incomplete for a previous version of HPSA, or a corruption of the responsible registry keys from the configuration of the installation.

  Try the following.

  Download the installer for the latest version of HPSA again from the following link and save it in your downloads folder.

  HP Support Assistant - 58919.

  When you are done, open your Downloads folder and as before, right click on the installer, select Extract 7 - zip, select the files, and then click Ok.  Open the new folder sp58919 snippet and see you another installer called Setup - this right click and select new, 7-zip, select extract files and then click Ok.  Open the newly extracted file of configuration, made the titled low file right click ask to UninstallHPSA (with a size of 112Kb ) and select "Run as Administrator" to launch the uninstall routine.

  You will see probably not visual sign that this forum works, so leave the PC alone for a good 10 minutes - once completed, restart the computer.

  When windows has reloaded, your download all installers HPSA and extract clear Folders folder, and then download the following version and save it in your downloads folder.

  HP Support Assistant - 44304.

  One when you're done, open your download folder, click with the right button on the Setup, select Extract 7 - zip, select the files and then click Ok.  Open the new snippet sp44304 folder, right-click the low file entitled demand for UninstallHPTCA (with a size of 406KB ) and select 'Run as administrator' to start the uninstall routine.

  Yet once, you certainly will not see visual sign that this forum works, so leave the PC alone for a good 10 minutes - once completed, restart the computer again.

  Let windows load completely, then see if you can use Recovery Manager to reinstall your original version of HP Support Assistant - the procedure to use the Recovery Manager to reinstall the drivers and software is detailed in the document at the link below.

  Recovery Manager - Windows 7

  This version installs Ok and if so, he runs well at the launch?

  Kind regards

  DP - K

• How can I uninstall and reinstall HP Support Assistant?

  I don't know if this software is installed in my computer.  There is a message telling me that there is a problem with HP Support Assistant, but when I click it says something like that is not available (the message or I don't know what /).  In addition, every time I try to check the levels an message telling me that HPBC is unable to launch.

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  Download and run the HP software Cleanup utility

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  Download your support asst here:

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html