Reinstall HP Support Assistant

Similar Questions

• Cannot use, uninstall or reinstall HP Support Assistant

  I had a crash of hard disk and reinstalled from a backup, but the restoration was not complete. Things work pretty well, but not 100%. The key is that my HP Support Assistant PC health does not work and I can't uninstall or reinstall. They are not in the list of installed programs. I get the message that there is already a version of the wizard for help on my drive, whether the download don't reinstall or update.

  I have a HP Pavilion (all-in-One) MS-225 with Win7 Home Premium, 64-bit. It's a year and a half, is no longer under warranty. Is there a way out of this dilemma? Thank you!

  Frank

  UPDATE: I just got the update to run, but it gave me this error message:

  "HP Support Assistant Application Update / your system does not satisfy the minimum requirements for this patch." / However was cancelled. (1602).

  

  Arniceous,

  Thank you for your response and suggestions.

  After a lot of trial and error, I finally got it works as follows: first of all, I downloaded and installed the latest update for HP Update. Then I renamed the folder HP Support Assistant (didn't do any deletion again) by adding ".old" to it and retries, download and install the latest update for the wizard. This time, he worked and installed!

  So at this stage my PC is OK again and back to where it was before the crash of hard/restore disk. All HP now works as it should.

  I hope this can help you and others in the effort to repair that do not have HP help or a fix for.

  Frank D

• Impossible to reinstall HP Support Assistant HP Support 600.

  I uninstalled HP Support Assistance after he kept the opening with errors.  When I tried to reinstall the program I got the message, "system does not meet the minimum requirements. Update has been canceled (1602)

  Hello

  The error you describe is usually the result of the corrupted registry keys, then try the following.

  Unless you still have the installer, download the latest version of HP Support Assistant from the page on the link below - download links are to the bottom of the page - and Save the installer to your download folder.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  Then, if you do not have an extraction utility installed, download and install 7 - Zip on the link below.

  http://www.7-zip.org/

  With 7 - Zip installed, right-click the HPSA installer you download earlier, select Extract 7 - Zip, select the files and then click Ok.  The newly extracted folder, right-click on UninstallHPTCA and select "Run as Administrator" - you may well see no progress this uninstallation attempt, then leave the PC slowing down for a good 10 minutes before restarting it.

  Open your download folder and delete previously "extract file" so that you end up with just the HPSA Installer.

  Now run Microsoft 'Fixit' on the link to install the new version of HPSA.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Now it installs Ok and if so, it works properly?

  Kind regards

  DP - K

• How can I uninstall and reinstall HP Support Assistant?

  I don't know if this software is installed in my computer.  There is a message telling me that there is a problem with HP Support Assistant, but when I click it says something like that is not available (the message or I don't know what /).  In addition, every time I try to check the levels an message telling me that HPBC is unable to launch.

  Any suggestions for fixes?  Thank you.

  Download and run the HP software Cleanup utility

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=OJ-11696-6&LC=en

  Download your support asst here:

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

• HP Support Assistant - uninstalled and reinstalled - now it does not work!

  My HP Support Assistant stuck on Create Restore Point.   Well, I followed your instructions for which has been published in many other threads and uninstall HP Support Assistant and re-installed, and now it won't do anything.  It opens upward and the button FOLLOWING is not highlighted if I click it nothing happens... it's totally useless now.  What can I do to make it work again?  Help! (see image below - all I can do is minimize, maximize, or close the screen.  FORWARD button does nothing!)

  My computer is only 1 year old and I run Windows 8-64 bit.  Never had a problem with it before, but tried the air upward and it got stuck about to restore, so I followed your instructions, rebooted after UN-installing and uninstall, now, it won't do anything.   I also tried to restore HP Support Assistant of the Recovery Manager and it's always the same: do nothing.  How can I get my updates now?

  I have a HP Pavilion p6 2310.  I have installed Windows 8.1, it is fair to Windows 8.  Thank you.

  Never mind... I fixed it myself.  I did a system restore before I uninstalled and reinstalled HP Support Assistant yesterday and now it works again!

• HP Pavilion Notebook PC g6: HP Support Assistant Windows 10 questions

  Op system was previously bfr Windows 7 update to Windows 10 in Dec2015. Since then, have never been able to open HP Support Assistant. Am constantly pop-up "HPSF.exe has stopped working. The app has encountered a serious problem and needs to close. »

  I tried to uninstall HP Support Assistant, and I also tried to install latest HP Support Assistant without uninstalling the existing HPSA and the RRs, the following error message "the component you are trying to use is on a resource not available network. Click OK to try again or enter a different path to the folder containing installation pkg "HP Support Assistant.msi" in the box below. I found two files in my C: drive containing this file, but RRs andother error 'the path "C:\ProgramData\{18165758-115C-4DC0-9EC2-FF89F725767F}\HP Support Assistant.msi" was not found. ((Or I get another error that says that the file is not a valid installation for the product package)) Make sure you have access to this location and try again, or try to find the installation package "HP Support Assistant.msi" in a folder that can install the HP Support Assistant product. If I click on 'Cancel' and RRs another error HPSA "error 1714. Cannot remove the old version of HPSA. Contact the technical support.

  Need help, am at a loss on how to fix me:.

  My problem is finally solved! Thanks to another thread.

  http://h30434.www3.HP.com/T5/notebook-operating-system-and-recovery/HP-support-assistant-doesn-t-work-in-Windows-10/TD-p/5238243

  morgane_1771 suggestion to try revo uninstaller and then reinstall HP Support Assistant worked!

• HP Support Assistant: Windows install you seek support Assistant.msi - HP Support Assistant already installed

  HP Support Assistant is installed on my laptop.   However, at startup, Windows Installer tries to find HP Support Assistant.msi how can I get rid of this message of Windows Installer?

  I was able to solve the problem.  I have removed HP Support Assistant and then restarted windows several times and then reinstalled HP Support Assistant.  Support Assistant works very well and I don't get the error from the installer.  Problem solved.  Thanks for the help. ... Jim

• HP Support Assistant - problem with shortcut

  I have the problem with the HP Support Assistant, when I open the shortcut on the desktop, I get the error: "the element 'HPSF.exe' that this shortcut refers has been changed or moved, and this shortcut no longer works correctly. You really want to remove this shortcut? »

  I'm tempted to open it from the beginning, the same thing happens. I don't know what happened with the HP support assistant and with the shortcut. I am not be reinstalled HPSA. I did nothing, I don't know how it happened.

  Do I have to reinstall HP Support Assistant or can I fix? What should I do to fix this?

  I'm using Windows 7 Ultimate 64 bit.

  Hi Licpa,

  Thank you for visiting the Forums HP's Support and welcome. I read your thread on your laptop and have the HP Support Assistant with questions. Here is a link to uninstall the HP Support Assistant software. You can reinstall it here.

  I hope this helps.

  Thank you.

• Why my HP support assistant keep crashing?

  HP Pavilion dv7-6175us notebook pc, Windows 7 64 bit

  I did not major changes, no new software or hardware installed (just the usual gazillion updates for each * beep * program and operating system)

  I tried to uninstall and reinstall HP support assistant several times, but still keep the same error message, something HPSA.exe experience a fatal error, blah blah blah, the end of the world running screaming into the streets.

  I find it amusing (not really, to be kind) the program designed to help with problems is one that has a problem, I need help.

  Daisy, daisy, give me your answer...

  Hey,.

  Even if you have already uninstalled reinstalled try this way for me.

• To access the HP Support Assistant

  Using HP G56 laptop, running Windows 7, just a few months

  The Support Assistant screen opens fine, but none of the features are available, click on the icons, but nothing opens.

  I would be very grateful to help with this, it's frustrating

  Hello

  Try to download and reinstall HP Support Assistant - you can download the latest installer on the link below.

  http://h18021.www1.HP.com/helpandsupport/HpSA.html

  Kind regards

  DP - K

• Problem with the HP Support Assistant software

  I installed on my computer HP Support Assistant.  I did an update from the software, followed all the instructions, rebooted my system, and now when I go to open HP Support Assistant, I get an error message: HPSF.exe has stopped working.  I went out on the web site, HP Support Assistant, reinstalled HP Support Assistant, again followed all instructions, rebooted my system and still get the same error message.

  My understanding of this... There is a compatibility issue. The problem here is that HP Support Assistant, is dependent on the HPSF (HP Software Framework) that need Microsoft .NET Framework Version 3.5 to run - but Microsoft released the .NET Framework version 4, which is not compatible with the HPSF.

  Someone else may have a better answer, but it is the root of the problem, as I understand it.

  Basically two ways to go here - wait until that HP or Microsoft publishes updates to play well together... or, .NET Framework 4 to remove and install version 3.5 - and don't let not Windows Update works back up to Version 4.

• HP Pavilion 15 laptop: HP Support Assistant has white icon in the taskbar

  I recently reinstalled hp support assistant and now I get a white page in my taskbar rather than the blue question mark

  any ideas?

  Hi @Supiriom ,

  Thank you for visiting the Forums HP's Support and welcome. It's a great site for information and questions. I looked in your question about your 15 HP Pavilion Notebook and the HP Support Assistant, showing a space where the question mark should be. Here is a link to troubleshoot the HP Support Assistant. You need to maybe uninstall and reinstall.

  I hope this helps.

  Thank you.

• HP support assistant download

  I have a HP g60, I removfed the old HP Support Assistant and went to load down a new it says

  ERRO 1316.A network error occurred while attempting to read from the assistant.msi of fileC:\windows\installer\HPsupport then I hit very well and then it says error 1603 Fatal error during the insta; Uh, see Help for windows install (MSI.chm) or MSDN for more information... I jsurt want to reinstall HP support assistant on my HP g 60 windows 7 64 bit

  Thanks for any help

  Hello

  Try the following.

  Unless you still have the installer, download the latest version of HP Support Assistant from the page on the link below - download links are to the bottom of the page - and Save the installer to your download folder.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  Then, if you do not have an extraction utility installed, download and install 7-Zip.  Please note that If you have a 64-bit installation, download and install the Installer x 64 64-bit .msi on the link below.

  http://www.7-zip.org/

  Then, right click on the HPSA installer you download earlier, select Extract 7 - Zip, select the files, and then click Ok.  The newly extracted folder, right-click on UninstallHPSA and select "Run as Administrator" - you may well see no progress of this attempt uninstalling, then leave the laptop at idle for a good 10 minutes before restarting it.

  Open your download folder and delete the "record HPSA extracted" so you are just left with the original installer that you downloaded.

  Now run Microsoft 'Fixit' on the link below and use it to install the new version of HPSA.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Kind regards

  DP - K

• HP Support Assistant continues to ask me to restart my computer?

  Hello

  I am running Windows 7 64-bit on a Pavilion dv6. Today, I've been constantly see this pop up in the corner.

  I rebooted several times and it appears immediately after the restart.

  I also tried to install the last HPSA {Version 6.x} and he always does.

  What do I do?

  Thank you.

  Hello Codge.

  Have you only had problems after the update to open HP Support Assistant?

  Try to uninstall and reinstall HP Support Assistant.

  1. Click on your Start button.
  2. Type "uninstall a program" and press ENTER.
  3. Locate HP Support Assistant, right-click and select "Uninstall".
  4. Download the latest version of this site.
  5. Reinstall HP Support Assistant.
  6. Restart the computer and try disabling popup notifications once more.

  Let me know the result!

• HP Support Assistant does not not windows 8.1

  Hi, I have a laptop HP 15-g028ca, and when I click on HP support assistant I get an error message that says 'this application has encountered a serious problem and needs to close. Click OK to automatically restart the application. I tried to uninstall and reinstall HP support assistant and I still get the same error message.  I've attached a screenshot of the error message below. Thank you

  

  Hi, I did a complete restore of the system again and now it is fixed. I hope that it won't break again.