Impossible to scroll on one of the two monitors.

Original title: dual monitor

I have two monitors and my left monitor displays, but I am not able to scroll or anything.  If I drag to the right screen I am able to scroll.  How can I get the left monitor to work?

Hello Kristakirk,

Thanks for posting your question on the Forum of the Microsoft community.

I would be grateful if you can provide us with the following information to determine the root cause of the problem.

  1. What is the number and model of your computer and the graphics card?
  2. Did you do last changes made on your computer before this problem?
  3. Have you tried to monitor primary as secondary and vice versa?
  4. All device drivers are updated?

Try the methods mentioned below and see if it helps.

Method 1

If you haven't tried Exchange monitors so I suggest you to try and see if the problem still occurs.

To change the settings of two monitors you can consult the links below:

 

Guided Help: Setup dual monitor is easy in Windows 7!

http://support.Microsoft.com/kb/976064/en-us

Change settings display on multiple monitors

http://Windows.Microsoft.com/en-us/Windows-Vista/change-display-settings-on-multiple-monitors

Note: This link is also applicable for Windows 7 .

Method 2

If the problem persists I suggest you to update the display drivers. As the display drivers for two monitors are not the same, so try to update and check the status.

Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

 

Update drivers: recommended links

http://Windows.Microsoft.com/en-us/Windows7/update-drivers-recommended-links

Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

Thank you.

Tags: Windows

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