Impossible to uninstall iTunes.

technical support

I tried to install iTunes 10.5. I had first to remove the version of iTunes, I had. Setup wouldn't let me not uninstall iTunes I had. I need to talk to a technician of Windows. Someone at - it a number that I can use.

Microsoft phone support is not free.  See https://support.microsoft.com/oas/default.aspx?gprid=1173&st=1&wfxredirect=1&sd=gnto perform a "clean installation" of use of iTunes that it suggests technical, taken from the article in Support of Apple HT1926.

Caution: the Uninstaller utility for cleaning Windows mentioned in the instructions below has been removed from Microsoft download servers because sometimes it seems more removed he was supposed to (I believe this was linked to Office uninstall).  You can still get utility Windows Installer Cleanup--> http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html here is a free alternative Revo Uninstaller. Before using these cleaning products, you must create a restore point from the system first (or back up the registry with C:\WINDOWS\ERUNT).  See http://windowsxp.mvps.org/registry.htm a complete disk image would be safer if you have this ability.

Go to control panel > Add/Remove programs
Remove these applications:
1 Apple Software Update
2. Apple Mobile Device Support
3 Hello
4 iPod for Windows (this may or may not exist, be it, it is not necessary, then we can remove it)
5 iTunes
6 QuickTime

Open my computer > C: > Program Files
Delete this files (if present)
1 iPod
2 iTunes
3 QuickTime

Empty your temp directory:
Open my computer > C: > Documents & Settings > username > Local Settings and delete the contents of the folder called "Temp".

If you don't see the local settings, enable hidden files:
Tools > Folder Options > view tab
Select Show Hidden Files & folder, and then click OK

Once this file is empty, restart the computer

Download & install the Windows Installer Cleanup utility:
http://support.Microsoft.com/kb/290301/
Launch the utility: start > programs > Windows Installer Clean Up
Select one of the applications mentioned above and click on remove

Restart the computer
Download & reinstall iTunes from here: http://www.apple.com/itunes/download/

Tags: Windows

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