White printing on a HP 8500 A910 Office

I bought a new Mac Book Pro, but I can't print more than on my desktop HP 8500 A910. It worked perfectly with my old computer. that was a Mac Book Pro 2009 and was Yosemite top. After reading a lot of discussions on El Capitan looks like that is the problem. After the last update in El Capitan 10.11.4 it began to really connect to the printer but the print blank pages.

Someone else this problem? What is the El Capitan or the printer? If the printer does anyone know what I should buy to be compatible with the El Capitan?

Help, please.

The HP support site indicates that the printer is compatible with El Capitan. http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8500A-e-all-in-one-printer-s erie - A910/4083864/model/4083967/driv... and has a link on how to install the driver by using Apple Software Update: series http://support.hp.com/us-en/product/HP-Officejet-Pro-8500A-e-All-in-One-Printer---A910/4083864/mod ele/4083967/docu...

The following information on the printing of blank pages may also help: series http://support.hp.com/us-en/product/HP-Officejet-Pro-8500A-e-All-in-One-Printer---A910/4083864/mod ele/4083967/docu...

Tags: Mac OS & System Software

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