Impossible to uninstall lightroom in creative cloud

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• Impossible to uninstall or reinstall creative cloud. Pls Help!

  Hello

  My name is Jocelyn. I want to try the new After Effect on my mac, so I download it, and the creative cloud is downloaded on my mac. I didn't know how many other small files and applications came with the download. Today when I tried to clean my mac, I delected some of the apps that I don't know and a lot of those who were cloud adobe stuff. The next thing I know is I won't be able to open the effect of the trial because the creative cloud is missing some files. I tried to restore the files that remove it from the trash, but they never work the same.

  I tried to reinstall the creative cloud once again, it says installation failed. I tried to unstall the previous creative cloud, he said errors.

  so now I'm stuck with the creative cloud which is unfinished on my mac and I won't be able to do something with it.

  Cases like this, how do I completely remove the cloud creative corrupt and reinstall a new? Everything I try to use after effect, it is urgent, creative cloud downloading is really complicated and confusing to me, can adobe please help me?

  Thank you

  Jocelyn

  Hi Jocelyn,

  Please, try the following steps one by one to see if that helps:

  (1) rename the OOBE folder:

  Mac OS: /users/folder/Library/Application Support / Adobe / OOBE (rename to OOBE_OLD)

  2) download Creative cleaner tool http://www.adobe.com/support/contact/cscleanertool.html and delete the Adobe (if just, you have After effects, do delete all other files)

  (3) then download cloud creative app via https://creative.adobe.com/products/creative-cloud

  Launch and start to download After effects.

  Thank you!

  Ankit

• Creative Cloud Desktop manager and application manager Adobe disappeared during some sort of update. Tried to uninstall and reinstall creative clouds (received the message I needed to App Manager). Tried to install App Manager (got the message, I needed c

  Creative Cloud Desktop manager and application manager Adobe disappeared during some sort of update. Tried to uninstall and reinstall creative clouds (received the message I needed to App Manager). Tried to install App Manager (got the message, I needed creative cloud). Tried Cleanup tool for CC and CS6. Always impossible to install CC desktop manager or Adobe Applications Manager. Running on Mac, Yosemite 10.10.3.

  See the link below:

  Of nowhere, cloud Creative works not

• How can I add new fonts to lightroom in creative cloud?

  How can I add new fonts to Lightroom in creative cloud?

  Hi Iris,.

  You must add the fonts to the following location, in accordance with article: Instructions of Installation of fonts | Adobe

  Kind regards

  Tanuj

• I am new to this, please excuse my stupid question. I am unable to develop/change my photos. I have a purchased version of Lightroom and now receive an error message that I need to restart Lightroom download creative cloud?

  I am new to this, please excuse my stupid question. I am unable to develop/change my photos. I have a purchased version of Lightroom and now receive an error message that I need to restart Lightroom download creative cloud? Why do I need creative cloud now and why can not simply continue with the version of Lightroom, I got without being blocked from editing?

  Thanks for your reply - I've updated my version and everything works now :-)

• How can I uninstall my Adobe Creative cloud?

  How can I uninstall my adobe creative cloud? can someone tell me where to go?

  Hello

  Please use the uninstall program Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app) or the Adobe CC cleaning tool (Creative Cloud help |) Uninstall the creative Office Cloud app)

  Hope that helps!

  Kind regards

  Sheena

• I can't update the creative cloud. The update started, but froze at 5%. Can I uninstall and reinstall creative cloud?

  I can't update the creative cloud. The update started, but froze at 5%. Can I uninstall and reinstall creative cloud?

  Uninstall the application using the uninstaller CC:

  https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

  Install new cloud creative app:

  https://creative.Adobe.com/products/creative-cloud

• Downloaded Lightroom trial period has expired. Now I've subscribed to creative cloud, can I use lightroom with creative cloud, without having to buy it?

  Downloaded Lightroom trial period has expired. Now I've subscribed to creative cloud, can I use lightroom with creative cloud, without having to buy it?

  Thread double - ignore - Admin please delete.

• I bought a new macbook and need to install it on my new laptop. I'm a student so my office adobe applications are limited to 2 computers. I installed my second adobe desktop application in a laptop backup. How to uninstall or remove creative cloud of a ma

  I'm a student who bought a new macbook and need to install the cloud creative adobe on my new laptop computer. A student account limits your adobe desktop applications to 2 computers. I installed my first desktop adobe app in my old computer, and the other in a laptop backup. How to uninstall or remove creative cloud from a laptop in order for me to install it in the new laptop?

  Remove the license on a computer http://forums.adobe.com/thread/1442423?tstart=0 can help

  -read http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

• I need the link to download Lightroom before creative cloud began.

  I need the link to download Lightroom before creative cloud began. I have a complete program permit, when I talked to a technician, the last time, he said this is the link that I needed - worked perfectly. However, I bought a new computer and need to redownload on that link. The link which includes Cloud Creative doesn't let me the software license - just Gimme the 30 day trial. Thank you!

  Maybe one of them will work for you

  Adobe - Lightroom: For Windows

  Adobe - Lightroom: For Macintosh

• Acrobat XI stop working.  I uninstalled then went creative cloud to reinstall that CC could not reinstall helps 50 error code

  Acrobat XI stop working.  I uninstalled then went creative cloud to reinstall that CC could not reinstall helps 50 error code

  Thanks for your help.  I finally just called Adobe and they fixed

  quickly by doing things that was clearly over this old man's head.

  W. mercer dye

  CONFIDENTIAL NOTICE: If you have received this email in error, please

  immediately notify the sender by e-mail to the above address. This

  e-mail may contain confidential or legally privileged is

  exclusively for the use of the person or entity named in this email.

  If you are not the intended recipient, you are notified by the present that any

  Disclosure, copying, distribution or based on the content of this

  e-mail is strictly prohibited. Please remove from your files if you are not

  the intended recipient. Thank you for your respect.

  Monday, November 17, 2014 at 10:51, Jeff A Wright, [email protected]>

• Uninstall a unique creative cloud application

  I'm trying to uninstall a single creative cloud application, specifically Photoshop CS6, however, the only items listed in Add/Remove programs is creative cloud. I use Windows 8.1 and all applications are listed under the creative cloud application.  Is their a request repair or another method to uninstall unwanted applications.

  Alltehscreennamesareunava do you use some type of registry cleaner and system optimizer that can have already deleted the entry?  Also to confirm that you are looking in programs and features and not add/remove programs?

  I would recommend also reviewing CC Office lists the applications as "up to date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html dealing with behaviors similar to what you are experiencing.

• Impossible to uninstall installed adobe creative product cloud "your uninstall encountered errors.

  I want to uninstall first cc 2015 and I get this after 2014 effect but when I try to uninstall any that I have:

  

  https://gyazo.com/b1b36bd289c3b902684b21fa491e06c0

  All I want to do is get rid of it. I use windows and I tried most of the things. Restarted my computer several times, you close all applications and turned anti-virus used cleaning tool. I have no idea why I just can't remove them. Any way to manually remove (tutorial - don't want brick computer) Please help thanks

  try to uninstall it using adobe CC cleaner

  Use the cleaning of creative cloud tool to resolve installation problems

• Impossible to disconnect from the creative cloud

  I am running Lightroom and Photoshop CC on my workstation with Windows 10 PC.

  Everything was fine until a few days ago, then I was away for a few weeks without using the workstation. Today, trying to launch Lightroom, the app refused to start, suspended to the start screen. It the same for Photoshop.

  I tried to check creative cloud app but it seems to be locked with an account that is not mine. The app tells me to check my email address but one that is displayed, it is not correct.

  I tried to follow this guide (connect and disconnect enable or disable applications Cloud Creative) but the menu preference is pretty empty, the only options available are 'help', 'Quit' and 'lock on the taskbar", which should be an option of Windows. CTRL + Alt + R has no effect. The only buttons on the main screen of the application are 'check again' and "re-send the verification email", but because the enamel is not mine, that have no effect.

  So I tried to uninstall all applications using the Windows tools (remember, the creative cloud app is locked), removed from cloud app so creative and restarted the PC. Finished, I downloaded once more the application of Creative Cloud on the main site, but once installed it the same situation.

  I repeated the previous steps, twice (uninstall, reboot, download, install, launch application cloud creative), also tries to update Windows (now I'm with the update of the anniversary, while for the first 2 tests, I was with the previous version) but the rest of the problem.

  I have no more ideas, can you please help me? I am quite stuck.

  Thanks, best regards

  Lorenzo

  Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• How can I uninstall creative cloud? (Usual uninstall and Adobe Creative Cloud cleaning tool do not work)

  Hello world!

  I'm VERY angry with anything that does not work on my computer with Adobe, and everything appears to be from a missing or wrong creative cloud installation.

  I downloaded the latest installer from the program and started it. Initially he installed the creative cloud, but the program does not work as required. Its opening, but then everything that happened was the blue cycle cycling for an eternity of loading and nothing happened. Then I uninstalled it. This also does not work properly; While running the uninstall program, a message came up saying "Uninstall completed with failures" (translated roughly, a German written here). However, the defect was that it has not been uninstalled at all.

  A few hours later I somehow uninstalled, I tried to reinstall it. Runned the installer - suddenly it closes while downloading data. I looked upward, the data that I deleted were in the folder again, but it seems that it was not installing right, that there are no shortcuts in the start menu. I tried ALL of the executable to open files in the directory of creative cloud with administrator permissions, almost all compatibility modes... None of that worked, the programs did not start somehow.

  So I came to Adobe Creative Cloud cleaning during the fault finding tool. So I tried with this results (the event log, I removed the license agreements):

  [Wed Mar 02 14:20:48 2016] -.

  [Wed Mar 02 14:20:48 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

  [Wed Mar 02 14:20:48 2016] -.

  [Wed Mar 02 14:20:48 2016] Win OS Version: 6.2

  [Wed Mar 02 14:20:48 2016] The cleaner tool version: 2.0.0.0

  [Wed Mar 02 14:20:48 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

  [Wed Mar 02 14:20:48 2016] [AdobeProgramFiles]: D:\Program Files (x 86) \Adobe

  [Wed Mar 02 14:20:48 2016] [AdobeProgramFiles_x64]: D:\Program Adobe

  [Wed Mar 02 14:20:48 2016] [AdobeCommon]: D:\Program Files (x 86) \Common Files\Adobe

  [Wed Mar 02 14:20:48 2016] [AdobeCommon_x64]: D:\Program Files\Common Files\Adobe

  [Wed Mar 02 14:20:48 2016] [UserRoamingAppData]: C:\Users\Jonathan\AppData\Roaming

  [Wed Mar 02 14:20:48 2016] [UserLocalAppData]: C:\Users\Jonathan\AppData\Local

  [Wed Mar 02 14:20:48 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

  [Wed Mar 02 14:20:48 2016] [System32Folder]: C:\Windows\system32

  [Wed Mar 02 14:20:48 2016] [SharedApplicationData]: C:\ProgramData

  [Wed Mar 02 14:20:51 2016] Language selected: English

  [Wed Mar 02 14:20:51 2016] View the Adobe end user license agreement

  [Wed Mar 02 14:20:51 2016] Please enter (y) for Yes or n for no.... > >

  [Wed Mar 02 14:20:56 2016] Choose one of the following options to clean:

  [Wed Mar 02 14:20:56 2016] 1 all

  [Wed Mar 02 14:20:56 2016] 2 adobe Flash Player 10.2

  [Wed Mar 02 14:20:56 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

  [Wed Mar 02 14:20:56 2016] 4 creative Cloud 2015 only

  [Wed Mar 02 14:20:56 2016] 5 creative Cloud 2014 only

  [Wed Mar 02 14:20:56 2016] 6 creative cloud only

  [Wed Mar 02 14:20:56 2016] 7 CS6 only

  [Wed Mar 02 14:20:56 2016] 8 CS5 - CS5.5 - CS6

  [Wed Mar 02 14:20:56 2016] 9 CS5 - CS5.5

  [Wed Mar 02 14:20:56 2016] 10. CS3, CS4

  [Wed Mar 02 14:20:56 2016] 11. Adobe Id credentials

  [Wed Mar 02 14:20:56 2016] 12. Fix file host

  [Wed Mar 02 14:20:56 2016] 13. Quit smoking

  [Wed Mar 02 14:20:56 2016] Choice: >

  [Wed Mar 02 14:22:03 2016] -.

  [Wed Mar 02 14:22:03 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

  [Wed Mar 02 14:22:03 2016] -.

  [Wed Mar 02 14:22:03 2016] Win OS Version: 6.2

  [Wed Mar 02 14:22:03 2016] The cleaner tool version: 2.0.0.0

  [Wed Mar 02 14:22:03 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

  [Wed Mar 02 14:22:03 2016] [AdobeProgramFiles]: D:\Program Files (x 86) \Adobe

  [Wed Mar 02 14:22:03 2016] [AdobeProgramFiles_x64]: D:\Program Adobe

  [Wed Mar 02 14:22:03 2016] [AdobeCommon]: D:\Program Files (x 86) \Common Files\Adobe

  [Wed Mar 02 14:22:03 2016] [AdobeCommon_x64]: D:\Program Files\Common Files\Adobe

  [Wed Mar 02 14:22:03 2016] [UserRoamingAppData]: C:\Users\Jonathan\AppData\Roaming

  [Wed Mar 02 14:22:03 2016] [UserLocalAppData]: C:\Users\Jonathan\AppData\Local

  [Wed Mar 02 14:22:03 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

  [Wed Mar 02 14:22:03 2016] [System32Folder]: C:\Windows\system32

  [Wed Mar 02 14:22:03 2016] [SharedApplicationData]: C:\ProgramData

  [Wed Mar 02 14:22:05 2016] Language selected: English

  [Wed Mar 02 14:22:05 2016] View the Adobe end user license agreement

  [Wed Mar 02 14:22:05 2016] Please enter (y) for Yes or n for no.... > >

  [Wed Mar 02 14:22:06 2016] Choose one of the following options to clean:

  [Wed Mar 02 14:22:06 2016] 1 all

  [Wed Mar 02 14:22:06 2016] 2 adobe Flash Player 10.2

  [Wed Mar 02 14:22:06 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

  [Wed Mar 02 14:22:06 2016] 4 creative Cloud 2015 only

  [Wed Mar 02 14:22:06 2016] 5 creative Cloud 2014 only

  [Wed Mar 02 14:22:06 2016] 6 creative cloud only

  [Wed Mar 02 14:22:06 2016] 7 CS6 only

  [Wed Mar 02 14:22:06 2016] 8 CS5 - CS5.5 - CS6

  [Wed Mar 02 14:22:06 2016] 9 CS5 - CS5.5

  [Wed Mar 02 14:22:06 2016] 10. CS3, CS4

  [Wed Mar 02 14:22:06 2016] 11. Adobe Id credentials

  [Wed Mar 02 14:22:06 2016] 12. Fix file host

  [Wed Mar 02 14:22:06 2016] 13. Quit smoking

  [Wed Mar 02 14:22:06 2016] Choice: >

  [Wed Mar 02 14:22:18 2016] Selected by the user: Creative Cloud 2015, Creative 2014 of cloud, cloud creative & CS6 products

  [Wed Mar 02 14:22:18 2016] Exception: [Error 2] Das kann den contract path find non system: ' D:\\Program Files (x 86) \\Common Files\\Adobe\\backup20160302T142218.

  [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\pdb.db.

  [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\Media_db.db.

  [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\hdpim.db.

  [Wed Mar 02 14:22:18 2016] Call of removalofCS5CapsBackupEntries

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

  [Wed Mar 02 14:22:18 2016] Invalid database of HD session

  [Wed Mar 02 14:22:18 2016] List of products installed on this computer

  [Wed Mar 02 14:22:18 2016] List of products for cleaning:

  [Wed Mar 02 14:22:18 2016] Please enter the number of the option of the product to remove; Enter (q) to exit... > >

  [Wed Mar 02 14:22:25 2016] response 1

  [Wed Mar 02 14:22:25 2016] Are you sure you want to clean all the affected products and associated files?

  [Wed Mar 02 14:22:25 2016] Type (y) to confirm and delete or (n) to quit smoking... > >

  [Wed Mar 02 14:22:29 2016] Please wait for Adobe Creative Cloud tool cleaner finish...

  [Wed Mar 02 14:22:29 2016] Selected by the user: "clean all the»

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-* start removing the product: ALL *-*-*-*-*-*-*.

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-* finished remove products: ALL *-*-*-*-*-*-*.

  [Wed Mar 02 14:22:29 2016] All files for creative Cloud have been removed.

  [Wed Mar 02 14:22:29 2016] Action: Created the D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218 folder as backup of PDB and DB for this session.

  [Wed Mar 02 14:22:29 2016] SAVED LOG FILE: C:\Users\Jonathan\AppData\Local\Temp\Adobe Creative cloud cleanser Tool.log

  [Wed Mar 02 14:22:29 2016] Adobe Creative Cloud tool in cleaning completed successfully

  [Wed Mar 02 14:22:29 2016]

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-: START:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Wed Mar 02 14:22:18 2016] Exception: [Error 2] Das kann den contract path find non system: ' D:\\Program Files (x 86) \\Common Files\\Adobe\\backup20160302T142218.

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-: END:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Wed Mar 02 14:22:29 2016] -.

  [Wed Mar 02 14:22:29 2016] * = * = * = * = * = * = * = * = *: end of Session: * = * = * = * = * = * = * = * = * = * = *.

  [Wed Mar 02 14:22:29 2016] -.

  But guess - it did not work.

  I'm very upset that *, I tried now for about 6 hours to get this working. I am in desperate need of InDesign to get running, but that gave me errors of editing that ACC PEUT be incorrect or damaged.

  I hope someone can tell me what's happened, or maybe what I did wrong and how do I get rid of this programs and issues.

  Thank you!

  Hello

  Please visit download / install / uninstall FAQ: how to uninstall cloud creative apps?

  Otherwise, you can see Contact Support FAQ: impossible to reach support via the link "Contact us"

  Hope that helps!

  Kind regards

  Sheena