Impossible to uninstall Silverlight "insert disk"Microsoft Silverlight"and click OK.
Original title: worm Microsoft Silverlight 4 can't update ver 5
I am running windows 7 and am trying to upgrade Microsoft Silverlight version 4 to version 5 (5.1.10411.0) (4.1.10111.0) via windows update.
However, the installation fails and then when I try to uninstall manually, I get a pop up saying: "insert disc"Microsoft Silverlight", and then click OK." I can't continue because I know that I have not installed on a drive.
Any help would be appreciated.
Hello
Follow the methods mentioned below:
Method 1:
Check out the suggested link to repair the corrupted installation of Silverlight
http://support.Microsoft.com/kb/2608523/en-us?SD=RSS&SPID=12929
Method 2:
Try to uninstall Silverlight 4 using Microsoft Fix and check:
a. to do this run the Fixit tool from the following links.
b. click on the link below and select run now button.
http://support.Microsoft.com/mats/Program_Install_and_Uninstall
c. After you download and run for the first time
d. Select run on window smallpop and select run on Internet Explorer-security warning window.
e. Select detect problems and allow me to select patches to apply.
f. Select UN-installing.
g. after the selected audit option that you need to uninstall, and then click next to uninstall. Restart the computer.
h. now trying to install silverlight 5 manually and check.
i. http://www.microsoft.com/silverlight/
If the problem persists, consult the link suggested
http://forums.Silverlight.NET/
I hope this helps. Get back to us with results.
Tags: Windows
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Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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