Impossible to uninstall Silverlight "insert disk"Microsoft Silverlight"and click OK.

Original title: worm Microsoft Silverlight 4 can't update ver 5

I am running windows 7 and am trying to upgrade Microsoft Silverlight version 4 to version 5 (5.1.10411.0) (4.1.10111.0) via windows update.

However, the installation fails and then when I try to uninstall manually, I get a pop up saying: "insert disc"Microsoft Silverlight", and then click OK."  I can't continue because I know that I have not installed on a drive.

Any help would be appreciated.

Hello

Follow the methods mentioned below:

Method 1:
Check out the suggested link to repair the corrupted installation of Silverlight

http://support.Microsoft.com/kb/2608523/en-us?SD=RSS&SPID=12929

 

Method 2:

Try to uninstall Silverlight 4 using Microsoft Fix and check:

a. to do this run the Fixit tool from the following links.

b. click on the link below and select run now button.

http://support.Microsoft.com/mats/Program_Install_and_Uninstall

c. After you download and run for the first time

d. Select run on window smallpop and select run on Internet Explorer-security warning window.

e. Select detect problems and allow me to select patches to apply.

f. Select UN-installing.

g. after the selected audit option that you need to uninstall, and then click next to uninstall. Restart the computer.

h. now trying to install silverlight 5 manually and check.

i. http://www.microsoft.com/silverlight/

If the problem persists, consult the link suggested

http://forums.Silverlight.NET/

I hope this helps. Get back to us with results.

Tags: Windows

Similar Questions

Maybe you are looking for

  • Brazilian firmwre level Palm Centro

    Hello A few years ago Palm released a update for the Brazilian version of Palm Centro that solved a problem whit incoming calls freeze BOUNCING. I have the files needed to update the ROM but I forgot how to start the Palm Centro from SD card, as upda

  • upgrading to windows 7 and lost bookmarks - the location/name of file would be under Vista so I can find it?

    I have upgraded from Vista to Windows 7 - Favorites IE installs fine but not the bookmarks of Fire Fox. What the name and the location was under Vista so I can search the hard drive for them. Yes I should have saved them but until it's too late for t

  • In my Tecra M9 SD card reader does not?

    Hi all I am running XP SP3 on a Tecra M9 - 12 s.If I put my card (1 GB) or SDHC (4 GB) in the SD, the small SD drive blinking momentarily, then nothing. If I run the Toshiba SD format utility, it lists no drive in the drop-down menu. The Device Manag

  • Error at startup

    When starting my computer from the menu start opens and a series of * appear in the search box. This has happened regularly starting for the last 2 weeks. I have run virus and spyware scans but nothing was found. It causes the start menu to be useles

  • Drivers HP pavilion 1202tx g6

    Model of my pc - HP PAVILION G6 1202TX Properties [Thank you for visiting the Forums from HP Support. I'm sorry to inform you that your message needs some changes to remove personal information]. I once accidentally lost my driver of origin because o