Impossible to update 1telephone 6s or download apps

I can't download the 9.3.1 update on my iPhone 6 s. I get the opinion of "software update failed". I tried several times and did a restart forced with no luck. In addition, for a month, I was unable to download all the apps from the App Store.

My husband's IPhone 6 s and my iPhone 6 s have the same Apple ID and we use the same password. His phone is updating and downloading applications without any problem.  With the same Apple ID and password on 2 phones has something to do with the problems of my phone?

Any suggestions would be greatly appreciated. Thank you.

Try to update your device via iTunes

or you can try this, go to settings > general > reset > reset all settings

It will not destroy any data user & after reset

Go to settings and carry out software update

Tags: iPhone

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