Impossible to update firmware (CM1410) 20131028 - no RFU on Service menu CM1415fnw

I have trouble to update the firmware of my printer.

Model CM1415fnw

Type of connection without wire/Hello

Service ID 21094

FW Version 2010-11-25.

Driver HP LaserJet CM1415fnw 1.0 Version

Product number CE862A

I am connected via a MacBook with OS X 10.9.2. I have Parallels Desktop 9 installed under Windows XP.

I downloaded and installed the latest driver for my computer.

HP LaserJet Pro CM1415fn color MFP series Full Software Solution - OS X 10.9 Mavericks2014-01-31, V...

I downloaded the Mac firmware update. File name: CM1410_MFP_Series_FW_Update - 20131028.dmg [1/1, 48.86 M] Version 20131028. When I try to run the update of the firmware on Mac, I get the error message "cannot open"HP Firmware Updater". You must eject the disk image. "Preferences | Security | Allow applications downloaded from anywhere. I tried to download the update several times, in the event that a download has been altered. Did not help.

I downloaded the firmware from the Windows Update. File name: CM1410_MFP_Series_FW_Update - 20131028.exe [1/1, 12.12 M] Version 20131028. When I run the update of the firmware in Windows, the "HP LaserJet Professional CM1410 MFP Series Firmware Updater 20131028" program runs in a window. I am able to choose my printer "HP LaserJet CM1415fnw (41 d 33)". I click on the Firmware 'send '. The 'Progress' bar shows the progression up to the end. I click on "Exit". But nothing happens on the side of the printer. And the firmware information remains the same.

Hi frustrat10n,

I understand that you can not update the firmware of the printer.

I'll be happy to help you.

There is no RFU on this printer. Just continue.

I checked the site and it is not an update of the firmware that you can run on 10.9.

I would say for temporarily, connect the USB cable and try upgrading the firmware on a PC or a computer with 10.8 or less.

It might work if you are using bootcamp on side windows, but probably not by parallels.

Why do you need to update the firmware of the printer?

You have problems?

I hope this helps.

Thanks for posting on the HP Forums.
Have a great weekend!

Tags: HP Printers

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