Impression of problem seems like it may be due to an update

At least 2 years now we used a Macro in MS Word 2003 and 2010 that prints all open documents in a disk file. These files are then processed through the Adobe Distiller to make PDF files. Recently we had the problem that some files will not be processed by the Distiller.

We found that the problem seems to be that the print job for this file in particular is not performed. We printed two Word which were identical in all files except the file name. A treaty by the Distiller, we didn't. By comparing the two files binary we found that the two files are identical (as would be expected) except this file the file who wouldn't not treat just stopped about 3/4 of the way however the right file.

We tried this on several machines and in Word 2010 and Word 2003, including laptops, desktop computers, several virtual methods, and even an application server. Windows XP the same macro process perfectly the same files. Go figure.

With all the extensive tests we did, we believe now that a Windows update it is gone some time recently that hit print.

Everyone knows something like that recently? Thank you, Ken

We have a system that works by doing a system restore. Then, we compared the updates on another machine and started unistalling updates until that things worked as they should.

This update breaks printing as described in the "Known issues" section Uninstall this update fixed the issue.
https://support.Microsoft.com/en-us/KB/3177725

This page mentions this update. With the update mentioned above yet installed this update fixed our problem.
https://support.Microsoft.com/en-us/KB/3187022

This 2nd update is not download with Windows Update, don't know why. We had to get it using the update catalog.

If anyone knows why an update that fixes an update broke would not download the update of Windows, I'd be interested in hearing.

Good luck!

Tags: Windows

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