Improved supplier portal

Similar Questions

• Supplier portal - type application of change free license?

  Until I have add a key feature for my application, I want to make it free. Is it possible that I can change the type of application for this license? It seems to be the only option that I can not change on the Info page in portal global provider of BB.

  We do not recommend changing the application of free to paid.  The reason is users who have downloaded it while he was free will be asked to buy it if they attempt to improve or re - install.

  If you do not want to do this, you can contact the Support of BlackBerry World of the seller and demand.  It cannot be done in the supplier portal.

• Private blackBerry are not not in the supplier portal

  How to add devices BlackBerry Priv in supplier portal? This device is not listed.

  

  BlackBerry World is not supported on the BlackBerry priv.  The PRIVATE BlackBerry uses Google Play, not BlackBerry World to download applications.

• Disable the Passport to the supplier portal Support does not

  I have an existing application for the sale which has been marked as being supported for all devices BB10.  When the passport was released, the current version has been updated automatically show their support for the Passport (which is a hell of an assumption to make, but not the topic of the post)

  As the app is not supported for the Passport, I opened a session in the supplier portal and disabled support for the passport of the current version.  Connection again today, I see that it is still the case.  All the changes you want devices are controlled and passport is not.

  Screen grap of audit this Passport is disabled: http://tinypic.com/r/34gscw9/8

  However, I have just confirmed that in AppWorld, this application is available for the Passport.  Downloaded and installed smoothly (appears broken due to lack of support of passport)

  Did I miss something?  Users are complaining it is understandable that the app is broken for passport and this is wrong our rating

  Thanks in advance

  Hi people,

  A few things;

  (a) before a new device being available in the provider portal (and more if you launch to the public) we send all the BlackBerry World suppliers and let them know the new device, to provide links to resources, etc.  We also note that if your application supports a similar device (and not fail all of the tests made in-house), we will add the new device to your list of supported devices.  The realization of this is not ideal for some/many publishers, we also provide a link where you can opt-out of this process; allowing you to take your time and add the new device on your own schedule.

  (b) If a new device has already been added to the list of devices supported for your applications through the process described above, and that you want to remove, you will need to check your releases which have previously supported the similar device.  In the case of the passport for BlackBerry, you will need to check any release that supports the Q10 BlackBerry and BlackBerry passport to remove from the list of supported devices.

  Hope this helps to clarify.

• Lack of 1.0.8 minimum OS in the supplier portal

  Hello

  I just finished a new update for the comic strip. This update was written in AIR 3.1, so it takes 1.0.8 install. However, this is not an option in the box OS min. in the supplier portal. This can be corrected?

  Thank you

  1.0.8 has been added to the App World vendor portal.

• Supplier Portal: account is always disabled

  Hello.

  A few hours ago, I received an email that says: "Congratulations to BlackBerry World!" but my ISP account is always disabled. What I have to wait 2 or 3 days til the synchronization that's happened? Without complaining, but I'm totally new to this and just want to be sure.

  And the second: that means "once your developer account is approved, you will be able to share your applications with millions of consumers." My developer account has been active for about 11 months now and I already started to learn C++ and Qt and the Momentics IDE.

  What must be approved? I need to send some additional Documents? BB need more information? What happens then? Is this related to the "account disabled" in the supplier portal?

  Thank you

  Oliver

  Solved.

  Open a Ticket that finally solved.

• List of applications within the supplier portal

  Hi, in my account on the supplier portal, I have several trusted applications. However, there are a few applications that I decided not to sell more and therefore put to sale. I have no intention to sell more and would like to remove them to appear in my account.

  How can I achieve this?

  All you can do is remove from the sale.  You are not able to delete the versions within the portal of the supplier or product.

• How to remove the version of app on appworld supplier portal and do not delete the whole product?

  Hello
  How to remove the version of app on appworld supplier portal and do not delete the whole product?
  I added some changes in my verion 3,0,0 App and send it to stable appworld and it pass the process but now
  I want to go back to the previous version (2,4,8), but not remove any product from the store.

  I can't remove the store version, but only to remove any product.

  You cannot delete a version, but you can ask RIM to do it for you
  https://www.BlackBerry.com/profile/?EventID=8109

  If your application is a smartphone application there is a workaround 'disable' release, simply edit the supported devices and leave only one device (e.g. 8800), in this way, no users will be able to download this version.

• How rapidly password reset messages get sent to the supplier portal?

  I am eager to present my application, but I forgot my password on the supplier portal and need it reset. What is the usual waiting period to do? I submitted the request about an hour ago.

  Any suggestion to get faster would be greatly appreciated.

  Hi willie44,

  If you can PM me your vendor name and address of e-mail you registered with I can view your account.

  If you do not receive the password instantly reset email, then 1 of 2 things wrong:

  A. your login email address, it's not what you think it is, which means you used specified an e-mail address and then used for General Communications between you and RIM.

  B. your captured email anti-spam filter.

  I always lean towards a., but until I get more information on your account I will not be able to confirm.

• Name of the company to check on the supplier portal

  I read that when signing your applications, you should make sure that you the company name that you have registered in the supplier portal should you match the application xml file and the parameter "cn". Anyone know how to check to make sure your company name is in the supplier portal? Also, your company name is specified in the xml file in the publisherID element? If anyone can check either?

  Thank you!

  ~ Paul

  Hi paul,.

  You must place the editor in the blackberry data - tablet.xml. This is the structure that he must imitate:

        none    false    Sample Inc.  core.internet        your_image.png  
  

  Hope that helps. Good luck!

• I have supplier portal configurations...

  Hello:
  
  If I have 500 suppliers, I have to install 500 responsibilities personalized with the attributes of fixation (ICX_SUPPLIER
  ID, ICX SUPPLIER_SITE_ID, ICX_SUPPLIER_CONTACT_ID)
  
  or can I just use the responsibility of access full portal I have seeded Suppler and set the above security attributes at the level of the user?
  
  
  I managed using custom responsibilities but when I try to use seeded I have supplier responsibility Portal full access without setting attributes.
  I get an error message:
  
  "Set up for the current user allows access beyond a single supplier, hierarchy, its sites or its contacts. Contact the system administrator to correct the definition of the current framework of the user. »
  
  Any ideas how I can use 1 500 suppliers responsibility?
  
  Thanks - Yesh
  
  Published by: ynandi on January 14, 2010 10:19

  Define the responsibility with security attributes as follows
  ICX provider Contact ID =-9999
  ICX provider Org ID = null
  ICX provider Site ID =-9999

  Hope that answers your question
  Sandeep Gandhi
  Independent consultant
  513-325-9026.

• Impossible to send the output of the supplier portal

  

  Hello

  I'vfe tried to present my new version, but see only 'Edit' on the project output option in versions. Then I looked in the history of the changes and see a great other bugs of BlackBerry.

  Why should I spend hours to find why I could not not to submit to review my release? Why I can't delete any product or out of the system?

  Why it is too difficult to implement displayed messages/notifications if there are some problems with the product or liberation? Why there are emails to management issues in the BlackBerry vendor Portal?

  And later why: why BlackBerry do nothing to Vaucluse even developers (BBW, native SDK, OS), but just silently kills their products?

  Hello xnike,

  Look under your account, there is a button 'Submit for review' for your newest version "draft".  Please see the attached screenshot.

  

• Supplier Portal: cannot send for sale

  I recently added a new application on the portal to the seller and he submitted to the review. For some strange reason, it was denied because the application icon did not work (this worked for me, so don't know what the problem was).

  Then I tried to download the new files for versions, but it did not work, because of the name of the version (this is my first trial / pay & purchase app). The problem, it was something like 'version name must be greater than another version.

  If I was not able to save the new bundles for the version and the trial version. To this end, I created new versions and they had approved tonight.

  Now the problem is: I can't post app for sale because the old man refused releases is the submit-for-abduction-queue and I have no idea how to remove them.

  In the change request history I have a "Waiting on test house" element for older versions the only thing I can do is submit the 'old' for review

  Someone at - it had a similar problem and knows how to remove this waiting on test house, even if they are not submitted and will never be?

  Developers are not able to remove entries in the App World. When you give it a try & buy, you can increment the version number only for the 2 versions. But the trial version must be greater than the paid version or the users will probably get the paid version when they try to get the trial version. Apparently App World does not seem fully the 'trial' box/flag to determine which file to download BAR.

  Thus, for example:
  Version 1.5.0 must be
  1.5.0.100 for paid
  1.5.0.101 test
  (the build number can be anything, 100 series to illustrate that it is an index of construction and not a major.minor.patch version.

  You might want to this post in the App World forum for App World developers will see it and help out you.

• New supplier portal - comments?

  I can't access (to approve/deny) user comments from the new portal was released. I tried on IE and Chrome.

  ETA on a fix for this?

  I see them in Firefox

• How tdo I add a device supported in the supplier portal?

  Hello

  'Potential' user of ours sent me an email saying that it was not able to download our application to his BlackBerry "BOLD". He'll be back to me with the exact model number. We support only 4 models of "BOLD" from now (not touch ones).

  In fact, the app will probably work very well on the 9900 new but we just don't have it on our list of supported devices.

  So I have two questions:

  (1) if the user's device is not supported by our application, is it not see it in the App World?

  (2) how can I add a device supported via the provider Portal? I mean no return code. Can I make changes to the list quickly?

  Thanks in advance.

  (1) if the device is not supported, the user should not be able to see the application to all the

  (2) to set the phone support: go to see release (eye-like button), Edit, tab add the Release Version, scroll down, change the device supports, check all the boxes