Impossible to send the output of the supplier portal

Similar Questions

• Disable the Passport to the supplier portal Support does not

  I have an existing application for the sale which has been marked as being supported for all devices BB10.  When the passport was released, the current version has been updated automatically show their support for the Passport (which is a hell of an assumption to make, but not the topic of the post)

  As the app is not supported for the Passport, I opened a session in the supplier portal and disabled support for the passport of the current version.  Connection again today, I see that it is still the case.  All the changes you want devices are controlled and passport is not.

  Screen grap of audit this Passport is disabled: http://tinypic.com/r/34gscw9/8

  However, I have just confirmed that in AppWorld, this application is available for the Passport.  Downloaded and installed smoothly (appears broken due to lack of support of passport)

  Did I miss something?  Users are complaining it is understandable that the app is broken for passport and this is wrong our rating

  Thanks in advance

  Hi people,

  A few things;

  (a) before a new device being available in the provider portal (and more if you launch to the public) we send all the BlackBerry World suppliers and let them know the new device, to provide links to resources, etc.  We also note that if your application supports a similar device (and not fail all of the tests made in-house), we will add the new device to your list of supported devices.  The realization of this is not ideal for some/many publishers, we also provide a link where you can opt-out of this process; allowing you to take your time and add the new device on your own schedule.

  (b) If a new device has already been added to the list of devices supported for your applications through the process described above, and that you want to remove, you will need to check your releases which have previously supported the similar device.  In the case of the passport for BlackBerry, you will need to check any release that supports the Q10 BlackBerry and BlackBerry passport to remove from the list of supported devices.

  Hope this helps to clarify.

• Lack of 1.0.8 minimum OS in the supplier portal

  Hello

  I just finished a new update for the comic strip. This update was written in AIR 3.1, so it takes 1.0.8 install. However, this is not an option in the box OS min. in the supplier portal. This can be corrected?

  Thank you

  1.0.8 has been added to the App World vendor portal.

• List of applications within the supplier portal

  Hi, in my account on the supplier portal, I have several trusted applications. However, there are a few applications that I decided not to sell more and therefore put to sale. I have no intention to sell more and would like to remove them to appear in my account.

  How can I achieve this?

  All you can do is remove from the sale.  You are not able to delete the versions within the portal of the supplier or product.

• How rapidly password reset messages get sent to the supplier portal?

  I am eager to present my application, but I forgot my password on the supplier portal and need it reset. What is the usual waiting period to do? I submitted the request about an hour ago.

  Any suggestion to get faster would be greatly appreciated.

  Hi willie44,

  If you can PM me your vendor name and address of e-mail you registered with I can view your account.

  If you do not receive the password instantly reset email, then 1 of 2 things wrong:

  A. your login email address, it's not what you think it is, which means you used specified an e-mail address and then used for General Communications between you and RIM.

  B. your captured email anti-spam filter.

  I always lean towards a., but until I get more information on your account I will not be able to confirm.

• Name of the company to check on the supplier portal

  I read that when signing your applications, you should make sure that you the company name that you have registered in the supplier portal should you match the application xml file and the parameter "cn". Anyone know how to check to make sure your company name is in the supplier portal? Also, your company name is specified in the xml file in the publisherID element? If anyone can check either?

  Thank you!

  ~ Paul

  Hi paul,.

  You must place the editor in the blackberry data - tablet.xml. This is the structure that he must imitate:

        none    false    Sample Inc.  core.internet        your_image.png  
  

  Hope that helps. Good luck!

• Private blackBerry are not not in the supplier portal

  How to add devices BlackBerry Priv in supplier portal? This device is not listed.

  

  BlackBerry World is not supported on the BlackBerry priv.  The PRIVATE BlackBerry uses Google Play, not BlackBerry World to download applications.

• How tdo I add a device supported in the supplier portal?

  Hello

  'Potential' user of ours sent me an email saying that it was not able to download our application to his BlackBerry "BOLD". He'll be back to me with the exact model number. We support only 4 models of "BOLD" from now (not touch ones).

  In fact, the app will probably work very well on the 9900 new but we just don't have it on our list of supported devices.

  So I have two questions:

  (1) if the user's device is not supported by our application, is it not see it in the App World?

  (2) how can I add a device supported via the provider Portal? I mean no return code. Can I make changes to the list quickly?

  Thanks in advance.

  (1) if the device is not supported, the user should not be able to see the application to all the

  (2) to set the phone support: go to see release (eye-like button), Edit, tab add the Release Version, scroll down, change the device supports, check all the boxes

• Impossible to send the file from the PC to the mobile phone Nokia 5230 but able to phone

  HI - how will I can send a file from my Nokia mobile to my PC but not the from my PC to my phone?

  It seems that the PC can find my phone as I can say "Yes or no" on the mobile phone to receive and I choose Yes

  After saying yes to the laptop screen: 'Photo could not be sent.

  I got a new phone after sending my old Nokia 5230 for repair and it used to work with my old Nokia 5230

  Yours by

  To be honest I n don't know why you have this problem.
  I tested it with my laptop LG and it works perfectly.

  Here you can see how I sent the picture to my mobile phone using the Toshiba BT stack.

  It works for you?

• Impossible to send the captain of error msg live photo gallery 0x8ccc0003

  Cannot be sent to the captain of the windows error message live photo gallery 0x8ccc0003

  Cannot be sent to the captain of the windows error message live photo gallery 0x8ccc0003

  ==================================
  Manage your e-mail in WIndows Live Mail?
  Windows Live Mail is set as your default e-mail client?

  The following article might be worth a visit:

  Windows 7 - set Windows Live Mail as default email client in Windows 7
  http://freewindowsvistatutorials.com/setWindowsLiveMailAsDefaultEmailClientInWindows7.php

• Impossible to send the watermark to the back

  I created a document with a watermark text block I "sent back", behind the text of the document. It displays correctly on screen, but when I print it, watermark text prints in front of the body of the text. I tried a number of different workarounds which putting the watermark on the master page and also put it on a clean diaper, under the text layer but, despite showing them correctly on-screen, the watermark is still printing on top. My A4 black and white printer seems to be printing fine, but the color (which is the one on which I need to print the final copy) does not play well. Is this a driver problem? I have not had problems like this before with this printer.

  Also, have you tried the export as PDF and print the PDF file instead of the .indd? Certainly there are printers that don't get along well with ID.

• Download version BAR the supplier portal

  Hello

  I have a problem - I lost my source code for the latest version of my app (which unfortunately contains many changes). Is it possible to extract the files of the bar somewhere?

  Thank you

  Contact us here: https://www.blackberry.com/profile/?eventId=8109

  We can provide you with your file BAR.

  Kind regards

  Jordan

• What is the right way to make a link to the app in the supplier portal?

  Just so I have this:

  I share a line of text with bb.action.SHARE

  QString data = QString(tr("Check out this app: %1","").arg("appworld://content/xxxxxxxx"));
  

  Is the link above in the correct format, or should it be changed?

  This one perhaps?

  http://appworld.blackberry.com/webstore/content/xxxxxxxx/
  

  Something else?

  That's how I do it... hope it helps

  char * err;

  navigator_invoke ("http://appworld.blackberry.com/webstore/content/xxxxx", &err);)

• Status of product on the supplier portal.

  IM problem for sale of my application, 'product status is pending review 1 CR (s) open' release have been approved

  

  but it seems that the approval of content you obtain ticket stuck for several days. No idea why?

  

  I can't say with certainty, but "Waiting on Seller" means for me they put the ball in your court in some way. Do you have an email asking for something to do on the content (metadata, such as description)? Have you checked your spam folder to ensure that you do not have? Or do you have an explanation for what waiting seller means in this case?

• Cannot delete images in the supplier portal

  Hello

  Sadly absolutely nothing happens if I click on "Remove picture" under

  "Portal vendor / product management / graphics.

  I want to manage the screenshots of my application.

  Please help or give some advice.Thx.

  Try it with IE or Chrome, I always have problems with Firefox