in 2013, I bought a license for Adobe Acrobat Pro XI.

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• Hello, I bought a license for Adobe Acrobat Pro DC (Mac, Italian), but I can not install.

  Hello, I bought a license for Adobe Acrobat Pro DC (Mac, Italian), but I can not install. Error: installation failure, Setup has encountered an error that was preventing the installation. Contact the manufacturer of the software.

  Thanks for posting the file install.log located in ' / var/log/install.log ' on a site so that members of the forum can have a look at the Setup log.

• I'm filling out a form to transfer license for Adobe Acrobat Pro XI who is transferred to another employee in our company for me. The instructions are the form indicate to attach to a file number. How can I get a case number?

  I'm filling out a form to transfer license for Adobe Acrobat Pro XI who is transferred to another employee in our company for me. The instructions are the form indicate to attach to a file number. How can I get a case number?

  Use a browser that allows cookies and pop-up windows, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," https://helpx.adobe.com/contact.html

• Are we able to purchase volume / multiple licenses for Adobe Acrobat Pro XI for several devices?

  Are we able to purchase volume / multiple licenses for Adobe Acrobat Pro XI for several devices?

  Hi communityn4038818,

  You will need to purchase licenses of Acrobat DC volume & then do volume license downgraded XI Acrobat by contacting the Adobe volume licensing team.

  This is only possible in i.e special case, you will need to purchase Acrobat DC volume licenses.

  Another option is to go for ETLA where you will be able to download the old version. I will recommend you contact Adobe Volume licensing team Business software licensing | Purchase Adobe programs for assistance on this issue.

  Kind regards
  Nicos

• Our office has 10 licenses for Adobe Acrobat Pro.  One of our computers crashed so we want to deactivate the license and reinstall on a new computer.  How can we check the serial number on Acrobat Pro installed on each computer to determine which series

  Our office has 10 licenses for Adobe Acrobat Pro.  One of our computers crashed so we want to deactivate the license and reinstall on a new computer.  How can we check the serial number on Acrobat Pro installed on each computer to determine what serial number is now unused?  I don't want to die with the computer software

  Hi John,.

  It is not possible to disable the license from one computer crashed or possible to check which serial number has been used on computer because they are encrypted.

  A retail license is good to be installed on 2 machines. I checked your account and found 4 different serial numbers of Acrobat registered for your account.

  It is always suggested to buy a volume license, if you have more than 2 machines instead of buy 4 different serial numbers.

  I checked all the serial numbers entered and you have sufficient activation count remaining to cover all your machines.

  Kind regards

  Rave

• Purchase a license for adobe acrobat pro XI

  
  Adobe Acrobat XI Pro software, I bought must have been a 90-day track. My 90 days has expired and I can't open the porgram. How can I go to purchase a license to activate this probram?

  You can subscripe to acrobat cc (and use acrobat xi and later versions) and you can buy and acrobat CC license, Plans and price | Adobe Acrobat DC

• Hi, I can't buy a license for Adobe Acrobat Pro to my console

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  This is an open forum, Adobe support... you need Adobe support for help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I have a license of Adobe Acrobat Pro DC - I can use in the mobile app?

  Hello!

  I recently bought the license for Adobe Acrobat Pro DC for my computer and now I want to expand my possibilities with the mobile app. Is it possible to somehow use the license purchased in the mobile app? Because I'm asked to buy additional packets when I want to, for example, to export a pdf file?

  Thank you!

  
  Mikael Damar

  Hi Mikael,

  I'm can understand your concern & will guide you in the right direction. Can you please let me know if you have a subscription to Adobe Acrobat Pro DC or it is a perpetual license?

  As with a perpetual license, you will be able to use the features on the mobile App using the same license, and it will ask you the extra envelope. However if it is a subscription simply simply Sign In to the mobile App using your Adobe ID with which you sérialisiez the Acrobat Pro DC on the computer to use these features.

  Kind regards

  Nicos

• I bought a license for Adobe Stock photos, and the watermark. What should I do?

  I bought a license for Adobe Stock photos, and the watermark. What should I do?

  By pouring, I got a high resolution image but still Astock watermark. I don't know how to get in touch with the company, I don't know how to solve the problem. Can someone help me?

  By pouring, I got a high resolution image but still Astock watermark. I don't know how to get in touch with the company, I don't know how to solve the problem. Can someone help me?

  Krzysztof salvation,

  Are you saying that you have followed the instructions provided by Brad, I downloaded my 10 free images and they all have the Adobe watermark on them, so I can't use them. Why do they have a watermark on them?  and you are unable to download images without the watermark? Please provide the steps that you use to better we can help you with your problem.

  EBQ

• Last month, I bought a license for Adobe Creative cloud with this code installiation [code deleted by the moderator of privacy]. Can you tell me on which account this code is activated

  Last month I bought a license for Adobe Creative Cloud with this installation code [code deleted by the moderator of privacy]. Can you tell me on which account this code is activated

  In this case, you must contact Adobe technical support.

  Click always need Help (help), and then select the Chat option:

  Contact the customer service

• We bought a license for adobe Photoshop cs5 and the machine, we have installed this app is having hardware problem then we moved this hard drive on another machine and now there are registration conflicts, and we couldn't save it please, help us to solve

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  Most likely, you will need to contact Adobe to reset your license.

  Contact the customer service

• I bought a license for adobe exportPDF... How can I download it to my computer?

  I bought a license for Adobe ExportPDF, but I can't figure out how to download it on my computer. This isn't a part of the adobe creative cloud download that I also have a subscription for. any help would be appreciated.

  Thank you!

  Alexis

  Hi Alexis,.

  There is nothing to download with a subscription ExportPDF. You just need to connect to https://cloud.acrobat.com/export with your Adobe ID (email address) and password. You can also access the service via Adobe Reader, if you wish. If you don't have a reader, you can download it from http://adobe.com/products/reader.html.

  Please let us know how it goes.

  Best,

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• I own a license for adobe acrobat 9 standard, but the CD is broken. How can I download a copy?

  I own a license for adobe acrobat 9 standard, but the CD is broken. How can I download a copy?

  Hi Miguel,.

  Please download it here: https://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html

  Kind regards

  Rahul

• I bought the DC of Adobe Acrobat pro and completed the info online, but when I use the cd with the product code key it will not take the code?  What do I do then?

  I bought the DC of Adobe Acrobat pro and completed the info online, but when I use the cd with the product code key it will not take the code?  What do I do then?

  Thanks Anubha Goel, final I got it to work... The serial number in the physical box that you buy in the store wasn't the number for the software.  It was the serial number in the cloud, very difficult to know when you see a serial number in the box with the Cd online.  But thanks for the reply to my post. I'll be in offline mode after clicking on answer...  Thank YOU Ana Maria

• I paid for Adobe Acrobat Pro to 29 days, but it won't work now. It is said that he wants me to pay again. What a RIP-OFF.

  I paid for Adobe Acrobat Pro to 29 days (30 days trial). It won't work now. It says that I have to pay again. What is the problem?

  @

  The trial version is free to use for 30 days. You don't have to pay to use the trial software.

  Once 30 days have been completed, you will get a prompt for the purchase of the subscription.

  I checked your account details and found that you have purchased a subscription billed monthly, annual Acrobat cc.

  Kind regards
  Rave