In Adobe Download Wizard I get message saying "Setup cannot initialize.
I have a Dell computer running Windows 8.1 which I had Photoshop elements 11 installed without any difficulty. I uninstalled 11 I bought now 13 items and you have downloaded the download Assistant but it keeps telling me that "Installation failed initialize" so I can not install either the new 13 GOLD re - install my old 11. I tried to re download the Download Assistant and restart my computer with firewall disabled but etc to no avail. I need to use on a regular basis and I'm really disappointed that I just spent £80 on some software that I can not install. I have very limited computer and I'm quickly running out of hair because it is almost all out. Help, please!
The corn crake.
Hi Anand and Sam
my computer just got back from the computer workshop with 13 elements finally installed. I said that it was not easy, but these seem to be actions that did the trick...
All the remains of Adobe have been removed using the Adobe uninstaller tool
The Application Manager has been installed.
Direct X has been corrected in Windows features.
I'm relieved to have my computer back and be able to reuse the items, but a little pirate off the coast that this has cost me a lot more to do what should have been a simple installation.
I hope that this information is useful to others.
The corn crake.
Tags: Adobe
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