Inaccessible parts of the image size dialog box

We have PS CS3 10.0.1 on two machines here.  Twice now when the person on the other machine has tried to change the size of the image of a picture, she works on, the image size dialog box came with the read-only pixel dimensions and size and resolution locked together so that she can change the size, but not the number of pixels, i.e., by increasing the resolution reduced size.  If she emails the file for me, when I open the image size dialogue box is normal and I can change the size, leave the same resolution and thus to increase the total number of pixels.

Any idea what's going on here?

It couldn't be as simple as accidentally as unchecking the checkbox Check [] resampling could it?

-Christmas

Tags: Photoshop

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