Inbox shows 1 unread, message when in fact there is none

Hello

HOTMAIL that I accessed from the START MENU always indicate there is AN unread email in my Inbox when there is actually no.  I've written before to Microsoft but taught to direct this request to outlook.com.  I have it and followed the instructions but the problem persists.  I think it's a matter of windows.  Can help?

Thank you!!!

Ken

Thank you for the update, Ken.

The old account may have damaged. You can delete it and start using the newly created account.

Do not hesitate to contact us if you have any questions about Windows. We are happy to be of assistance.

Tags: Windows

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