Incompatible display driver resulting in the preview screen blank

Hello

The problem I have is that when I open the first elements 11 I get a message that "we have detected an incompatible display driver. To get a better reading performance and faster, update your display driver. ' Display the details of the driver: graphics Intel(r) HD 4000 3.0.0 - Build 9.17.10.2932.

.. .and then when I load some videos and try and overview, the main screen of the Center is empty.

I think I have tried all the solutions in every thread on this topic with no joy, but have not seen first elements 11 so hoping that there is still a desire out there for me!

I bought a Samsung NP350V5C which has a graphic card Intel HD 4000, I downloaded the latest drivers directly from Intel with no luck.

I would be very grateful if someone could help it,

Thank you very much

Alistair

After getting the error message "Incompatible display driver", the BadDrivers.TXT file must be on your system.

From the beginning, click on search and type "baddriver," without the quotes and find the whole C:\. The file should appear. Now, you may need to change some settings in your control panel > Folder Options > view tab, to "Show the hidden files and folders" and I would also check "display the contents of system folders" and uncheck "Hide extenstions for known types" and "Hide protected operating system files."

When you configure my OS, I do these things automatically, and forget often most users leave the default value, which hide file extensions, system and hidden files/folders.

Good luck

Hunt

Tags: Premiere

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