InDesign CC 2014 crashes at startup, can we recover CC?

Similar Questions

• InDesign CC 2014 crashes when printing

  Print is fine but crashes every time on several files

  As we continue to work with EFI to permanently solve this problem, we have made available through the following workaround:

  InDesign CC 2014 | Crash when printing Fiery RIP | Mac OS

• InDesign CC 2014 crash - can't keep it open

  I followed all the troubleshooting, I uninstalled and reinstalled several times, activated fonts.

  Nothing works. Overtime, I try to open Indesign since the last update of creative cloud, it crashes.
  All other applications work fine. It's only Indesign.
  Mac 10.10.1 Yosemite

  Here is the text at the beginning of an accident report. Really hoping someone may be able to help. Thank you.

  Process: Adobe InDesign CC 2014 [641]

  Path: / Applications/Adobe InDesign 2014/Adobe InDesign 2014.app/Contents/MacOS/Adobe InDesign 2014 CC CC CC

  ID: com.adobe.InDesign

  Version: 10.1.0.71 (10100)

  Code type: X 86-64 (Native)

  Parent process:? [1]

  Responsible for: Adobe InDesign CC 2014 [641]

  User ID: 501

  Date/time: 2015-01-19 11:41:43.562 + 1100

  OS version: Mac OS X 10.10.1 (B 14, 25)

  Report Version: 11

  Anonymous UUID: DC44A0FE-BD2A-7B1A-581C-D5C05C490F82

  Time since started awake: 2000 seconds

  Crashed thread: 0 dispatch queue: com.apple.main - wire

  Exception type: EXC_BAD_ACCESS (SIGSEGV)

  Exception codes: KERN_INVALID_ADDRESS at 0x0000000208eec000

  VM regions near 0x208eec000:

  MALLOC_LARGE 0000000138659000-0000000208eec000 [3.3 G] rw-/ rwx SM = PRV

  ->

  MALLOC_NANO-0000600000000000-0000600000200000 [2048K] rw-/ rwx SM = PRV

  Thread 0 crashed: Dispatch queue: com.apple.main - wire

  0 libsystem_platform.dylib 0x00007fff8c4efc69 _platform_bzero$ OPTION$ unknown + 41

  1 libsystem_c.dylib 0x00007fff8f2f12a8 + 232 strncpy

  2 com.adobe.PDFSettings 0x00000001337458c1 0 x 133737000 + 59585

  3 com.adobe.PDFSettings 0x0000000133747ac8 0 x 133737000 + 68296

  4 com.adobe.PDFSettings 0x00000001337458b2 0 x 133737000 + 59570

  5 com.adobe.PDFSettings 0x00000001337451c5 0 x 133737000 + 57797

  6 com.adobe.PDFSettings 0x0000000133744e39 0 x 133737000 + 56889

  7 com.adobe.PDFSettings 0x000000013373b657 0 x 133737000 + 18007

  8 com.adobe.PDFSettings 0x000000013373e4ca 0 x 133737000 + 29898

  com.adobe.PDFSettings 9 0x00000001337384da 0 x 133737000 + 5338

  10 com.adobe.InDesign.PDF 0x00000001332eda10 0 x 133289000 + 412176

  11 com.adobe.InDesign.PDF 0x00000001333d1dd4 0 x 133289000 + 1347028

  12 com.adobe.InDesign.PDF 0x00000001333d0bb1 0 x 133289000 + 1342385

  13 PublicLib.dylib 0x000000010f4b0c01 Command::DoImmediate (short) + 65

  14 com.adobe.InDesign.Utilities 0x000000013659c677 0x13659b000 + 5751

  15 com.adobe.InDesign.Utilities 0x000000013659c7e5 0x13659b000 + 6117

  16 com.adobe.InDesign.AppFramework 0x000000012f9f432e 0x12f9e7000 + 54062

  17 com.adobe.InDesign.AppFramework 0x000000012f9f2f63 0x12f9e7000 + 48995

  18 com.adobe.InDesign.Application UI 0x000000012fd6c961 0x12fc2e000 + 1304929

  19 com.adobe.InDesign.Application UI 0x000000012fd6d721 0x12fc2e000 + 1308449

  20 com.apple.AppKit 0x00007fff89679e98-[NSApplication run] + 711

  21 com.adobe.exo.framework 0x0000000110b89648 exo::app::OS_AppBase::RunEventLoop() + 56

  22 com.adobe.InDesign.AppFramework 0x000000012fb13f33 0x12f9e7000 + 1232691

  23 com.adobe.InDesign.AppFramework 0x000000012fb1303c 0x12f9e7000 + 1228860

  24 com.adobe.InDesign 0x000000010e2c978f main + 303

  25 com.adobe.InDesign 0x000000010e2c95f4 start + 52

  I worked on the answer. Thank you Peter for your entry.

  Creative and Mac 10.10.1 Yosemite cloud CC 2014

  1. While it is connected to the creative Cloud, I uninstalled every creative cloud applictions.

  2. offline creative cloud.

  3 downloaded the cleanup of Creatve cloud tool and ran it.

  4 restarted.

  5. check all the files in the library to ensure that anything Adobe has been left (search Adobe is a good idea).

  6 re-directed the installation of creative cloud program.

  7 connected and checked creative cloud including the installation language and file preferences. NOTE for the Australia what we ENGLISH INTERNATIONAL not in North America.

  8. install all the Applications I use.

  9 tested Indesign - absolutely perfect.

  10 restarted and tested again. Everything is good.

  I took these silkscreens to show how installation files are now different on Yosemite 10.10.1 the preceding settles.

  Hope this helps someone. See you soon.

  

    

• After effects CC 2014 crashing at startup

  I downloaded the latest CUDA/updated driver update... CUDA driver version: 7.0.29 and now after effects CC 2014 crashes instantly at startup...

  I'm on a MacBook Pro (end 2013) running OS X Yosemite 10.10.2 with an Intel Pro 1536 MB card, Intel Core i7 2.3 Iris

  What can I do to fix this?

  Thank you

  CUDA is NVIDIA GPU technology only. Completely uninstall the CUDA and see how it goes.

• InDesign CC 2015 crashing at startup

  InDesign has stopped working and an error message 'Adobe InDesign CC 2015 has stopped working ".

  I have uninstalled and deleted preferences, rebooted, reinstalled, signed in and out, cleared the cache, disabled plugins, and restored to an earlier version of system restore and it still won't start.

  I'm on Windows 10.

  Help please!

  See Adobe InDesign CC 2015 - program stopped wo... | Adobe Community and InDesign crashes at startup on Windows

• InDesign CC 2014 crashes seconds after opening the file

  Hi all

  I have an InDesign document that I worked on recently, a large document with many links and placed of vectors, however seconds after opening the InDesign file suddenly crashes.

  We have the same problem on several Mac and tried to separate the file of its related files/pictures, but also the document fonts, without success.

  Is there a way we can convert this to a .idml or otherwise without paying over the odds for a company to recover it?

  (I saw people potentially sending Adobe file to correct - it would be an option?)

  Thank you

  Mark

  Convert the .indd .idml through scripts has corrected this problem.

  The script can be found here:

  Free script Batch convert/export InDesign documents. Peter Kahrel

• CC of Photoshop (2014) crash at startup

  2014 Photoshop crashes on startup after installed the first time.

  "Adobe Photoshop CC 2014 has stopped working" dialog

  It seems to happen within seconds after start up about 80% of the time. Other times it will not crash for minutes.

  Anyone has any ideas. Any help is appreciated.

  Thank you

  Details

  OS = Windows 7

  64 bit

  Event log

  The failing application name: Photoshop.exe, version: 15.0.0.58, time stamp: 0x536b438e

  The failed module name: aticaldd64.dll, version: 6.14.10.1607, time stamp: 0x4ea7647e

  Exception code: 0xc0000005

  Offset: 0 x 0000000000441382

  ID of the process failed: 0xe80

  Start time of application vulnerabilities: 0x01cf8bc9fd247791

  The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe

  Path of the failing module: C:\Windows\system32\aticaldd64.dll

  Report ID: 44d6d48c-f7bd-11e3-892c-8c89a558c97b

  Clear as Crystal: it hangs in your graphics driver. Update.

  Mylenium

• Adobe illustrator cc 2014 crashes at startup on mac os x 10.8

  I crashes at startup. Nothing seems to work. I have Mac OSX 10.8.5 Mountain Lion. It crashes several times. Any ideas or suggestions? I have to do.

  Rosemary Murphy

  Please remove the plug/framework com.wacom.WacomMultiTouch (or any other Wacom plug/framework) of the location of the folder:

  / Library/Frameworks

  I hope this helps.

  Kind regards

  Rambour

  Illustrator team

• InDesign CC 2015 crash at startup (Win)

  I've updated to 2015, a few days ago and only today, suddenly I have a problem with indesign. Everything freezes before it shows something in the startup/welcome window. It is just a blank window.

  If I try to open indesign by opening an indd file, it shows the file open, but won't let you access it. The program froze everything.

  Oh, and my creative cloud is disconnecting me every five minutes, despite two separate calls to support to try to resolve the problem. Both solutions have lasted a day or two, then came back.

  I am running CC on a Win 7 machine.

  OK - I was able to solve this problem by using the creative cloud cleaning tool, which you can use to do a correct uninstallation of indesign and creative cloud. After that, I have re-installed, and fingers crossed, it seems to work.

  The Adobe Creative Cloud Cleaner tool allows to solve installation problems

• AE CC (2014) crashes on startup on PC newly renovated

  Hi all

  I recently reformatted my PC work and after I got it and I installed the Cloud Creative customer and immediately installed all of my adobe (PS, first and AE) products and their most recent versions.
  However, when I try to start either AE or Premiere, it crashes immediately, but only AE gives me an error:

  "After effects error: current Crash.". Last logged message was: 2356 >

  " < GPUManager > < 2 > Sniffer result Code: 3"

  So, I think to myself, there must be a problem with the driver and the GPU (Note: sequelae (not the version of 2014 if) has worked on the same hardware before the reformat), so I tried the two beta drivers and some versions under the current pilot recommended NVIDIA, but I had no luck, so I hope you guys can help me!

  Here are my computer specs:

  OS: Windows 7 64-bit Professional (all updates installed)

  CPU: Intel i7-4770 @ 3.4 GHz

  GPU: Nvidia GeForce GTX 760 - driver version: 337.88

  RAM: 12 GB

  Try to run the 12 AE version and see if it works very well. (You should always be able to download and install from CC.)

• InDesign CS5.5 crash at startup

  Hi, I am a new user and just downloaded CS5.5 on my Macpro with OS Lion 10.7.2. My photoshop, bridge and everything else seems to work very well.  However, Indesign refuses to start and crashes. I tried to manipulate the file SING and made sure my permissions were released as some other posts proposed without success.

  "Here's the report: < iframe src ="http://pastebin.com/embed_iframe.php?i=b3nY5GV0"style =" border: none; width: 100% "> < / iframe > "

  Ugh. I don't think that we really understand these how I want. The report suggests nothing to do with SING; It is in the module adobeBIB, an internal module that I'm really not sure of the object.

  But the permissions problem is more that a simple check to ensure that files are unlocked. Can you please try with a different user account and report back?

  Also, I guess that you had not all versions of InDesign, already installed on your machine, especially perhaps trial versions before your installation or upgrade to Lion?

• Trial InDesign CS5.5 crash at startup

  Hello

  I have a problem with the Trial Version of the suite CS5.5 Design Premium where shortly after the start, the program crashes and gives me the spinning wheel of death (mac) InDesign CS5.5.

  In two of these scenarios, open an existing Document or to create a new Document, I can create/open the document but then immediately after that the document opens in the workspace, the application stops responding.

  Here is the configuration that I work with:

  Apple iMac (iMac11, 3)

  Intel core i5 2.8 ghz

  4 GB DDR3 1333 mhz RAM

  ATI Radeon HD 5750

  1 TB 7200 RPM HARD drive

  Magic mouse

  Wireless keyboard

  OS x Snow Leopard 10.6.7

  The system is a new system and has all the latest updates software for OSX. The only fonts are the default values of the system and MS Office 2011 fonts.

  I tried uninstall/re-installing several times and met with the same results.

  Any help or support would be much appreciated.

  Thank you

  d_rek

  Yay, known fix known issue!

  See as Crash after the preparation of the Document.

  Your problem is to SING, Smart independent Glyphlets, a presentation of fonts used in Asian typography. There are several possible solutions, ranging from resetting the component SING for finally wholesale withdrawal SING program support. Try them in the order listed in the linked article of conqueror since the above post, and only if they do not should you use the drastic method that the person seeking this post should use.

• Firefox crashes at startup, can not run except in safe mode

  When I try to open Firefox, it crashes immediately. I can only run in safe mode. I have not installed just recently I can think that it would affect. Here's the latest crash report 5 IDs:

  bp-a0f9cb98-1e79-4ade-9313-4b8f32130320
  bp-ce2412c3-4611-4586-a9af-4bce62130320
  bp-fab147c3-5ee3-46a5-8419-6f25e2130320
  bp-8661beba-9e1e-4430-a812-ee0092130320
  bp-4df6de63-61c8-4305-bd96-1a9272130320

  Try disabling hardware acceleration in Firefox.

  • Tools > Options > advanced > General > Browsing: "use hardware acceleration when available.
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes
  • https://hacks.Mozilla.org/2010/09/hardware-acceleration/

• InDesign CC 2015 crash at startup

  Hello

  InDesign CC 2015 is unable to start my machine OSX El Capitan. It loads briefly then immediately - blocked crash report here:

  Start InDesign CC 2015 - Pastebin.com crash

  I deleted and reinstalled, deleted the prefs and cache as well. No change.

  Any help much appreciated.

  Thank you
  Ben

  Disable auto hide for menu bars

• InDesign CC 2015 crashing at startup after update

  I just installed the latest update for InDesign. Now it crashes when I try to run.

  

  I tried several suggestions that I met without solution. Deletion of fonts, deleting preferences, uninstalling, re-installing, installed Muse?

  I am running windows 10 pro.

  Any other help would be appreciated.

  When you have copied the files you delete fron first records of your account, or 'merge' records of your son in your account? The latter won't work - if delete preferences is not to do so, you must get rid of the entire InDesign folder and replace it in the sections of the roaming and Local to your user profile.