InDesign CS2 not recognizing serial number
On-site InDesign CS2 a dialogue box came to ask my serial number (I had CS2 for four years or so now and have never had to enter he set out for the first round). However, by entering the serial number, he said: "the serial number you provided is not valid.» Please check your serial number and enter it again ' leaving me unable to open InDesign and access my files. Also Illustrator CS2 on opening now just shows the splash screen and goes no more (giving me the rotation beach ball). However, Photoshop and Bridge the two open very well. I've deleted preferences without result. I even reinstalled InDesign and Illustrator of my original CD of CS2 (who has accepted my serial number) but I have the same trying to open programs. The only thing I can think of who has bad shot is that Adobe installed an update yesterday (I think Version Cue) and everything worked well until I closed and did a restart this morning. -What anyone has experienced the same - I'm really drunk until I can sort this out and display on Support Adobe said that will come back in 3 days!
Apple Macintosh double 2.3 GHz PowerPC G5 OS x 10.4.11
This help anyone?
http://kb2.Adobe.com/CPS/534/cpsid_53468.html
Bob
Tags: Creative Suites
Similar Questions
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InDesign CS2 refusing valid serial number
Last week a user came to me to have problems with its InDesign. It had crashed, and when it restarted, it he gave the "customization" screen, asking the user name, company and serial number. The serial number is a multi-user license, which I entered. ID said that this is not a valid number, check again. I got several times, had other check that I had not involved, still don't accept it. Curiously, his PS and IT with the same serial number run very well.
As I sat on the phone w / Adobe Help for 50 minutes (and three transfers) I did some research on the web and thought I found the solution. Completely uninstall CS2 (through the list of folders with components, etc.) and reinstall. I did all this, entered the serial number, ID launched, I open a file, made a change, backed up, leave ID, revived it, all seemed fine. I hung up waiting for help Adobe at this point.
Yesterday, she came back, again asking for serial number and refusing to recognize the validity of the one I entered. WTH? The user told me it seems to coincide with an update to Acrobat Pro 8, she made last week. Can someone confirm a relationship? Any thoughts on what to do next? I think I might uninstall CS AND Acrobat once again and reinstall.
System is a tower of Power PC G5, 1.83 GHz w / 2.5 GB RAM running 10.4.11
http://kb2.Adobe.com/CPS/534/cpsid_53468.html
Bob
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5 Lightroom without creative cloud - not recognizing serial number
Hello
I need help. I bought 5 Lightroom and installation disk - my Mac is not a CD rom. I ' l tried to download a free trial of Lightroom 5 so I can activate it with it the serial number. When I use the serial number, it does not go further and said to contact technical support.
I want to just 5 Lightroom... no cloud creation, no PS...
Help, please
Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
- and more help in http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
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I have a new computer and tried to get the first Pro CS6 installed. I have a license first Pro "Version 6"Windows - I can see in MY PRODUCTS. So downloaded installation for first Pro CS6 "old downloads" page - when I put in the serial number, it says ' serial number provided is valid, but calling it a product was not found on this computer. "there is a"select a product"drop down and the only thing on the list is Pro Prem CS5.5 - when I put in the liscence here It says invalid. Just to try, I downloaded the installation for CS5.5 and who does not accept the license at all. What can I do to get the CS6 running on my new computer?
A bit of history which could be related, I remember that I originally bought first Pro CS5 from someone on ebay, not knowing that it was a Mac version, which would not work on my PC - so I contacted Adobe and upgraded to CS6 for Windows at a lower cost. I see in MY PRODUCTS there is a serial number for the two "Adobe Premier Pro" version 5 for MAC and Version 6 for Windows.
Help is appreciated!
Mike
It asks you to select a product, qualifying, which is that you have you upgraded
IF you do not have a serial number for a product that you upgraded by using the same platform, please contact our support staff.
To contact support for a serial number or activation number, please click on the link below:
(be sure to connect to adobe.com with your Adobe ID first)
Serial number and activation support
Guinot
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I installed photoshop cs2 with the serial number, but now, photoshop will not open because no user name or serial number correct?
Have you installed the special version? You must...
CS2: Error: unavailable activation server | CS2, Acrobat 7, hearing 3 -.
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm
https://helpx.Adobe.com/Creative-Suite/KB/CS2-product-downloads.html
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Hi, I have adobe CC for teams, a member of the team has problems, opening indesign, asked for a serial number, ive checked on our admin account and it is one our our registrants 'members '. I was not the person who created this original so I'm a little lost, I can't seem to find the serial numbers on my account and it seems like we don't have the qualified products? can you help me?
Hello
We checked the details of your team, all seats are assigned correctly.
Now, there are a few details that we need in a private Message so that I can help you properly.
Name of the user:
User email:
In the meantime, try it out below mentioned links.
- Creative Cloud applications ask for serial number
- Log, activation, or connection errors. CS5.5 and later, Acrobat DC
[Note: the details we need is critical, make sure you send by private Message only.]
Thank you
Atul Saini
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My hard drive on my IMac has only been replaced and now when I log in Lightroom it asks the serial number. I bought LR3 years and upgraded to 4 via the web. I have original in my LR3 product code number but not the serial number for my LR4. How can I get that?
If you have purchased lr4 where registered with adobe, consult your Adobe ID account - using the same adobe id for purchase / register.
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I have PSE 7 and with official serial number. I have a new laptop and I can not install PES. I'll gett a mistake: not good serial number... I uninstalled the PSE from my old computer software. Can someone help me?
To locate the serial number:
----------------------------
http://helpx.Adobe.com/x-productkb/global/find-serial-number.html
Error "serial number is not valid for this product". Creative Suite
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.htmlError failed to validate the serial number | CS6
http://helpx.Adobe.com/Creative-Suite/KB/unable-validate-serial-number-CCM.html -
I am able to log in, but can not enter serial number. Number on the box is: PES, 13, 0, MLP, RET, EU. Upon entry, I'm not able to go forward. [Cannot proceed with the installation.
What is happening with this program instlation.
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I could not the serial number. I have step by step
I could not the serial number. I have step by step
Christmas, please visit: troubleshooting installation | Photoshop Elements, Elements first. Windows
To find the serial number, you can consult:
- https://helpx.Adobe.com/x-productkb/global/find-serial-number.html
- https://helpx.Adobe.com/x-productkb/global/redemption-code-help.html
- https://helpx.Adobe.com/x-productkb/global/find-serial-number-student-teacher.html
Let us know if you need more assistance.
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I have not received serial number after buying Adobe first pro (monthly subscription).
Creative cloud does not use a serial number and creative cloud subscribers for not having any serial number associated with their programs.
Creative cloud subscribers use their adobe ID to activate their programs.
Download and install the desktop creative cloud application (after signing with your adobe - the same as that used to pay for your creative cloud subscription ID), apps download Adobe Creative Cloud | CC free trial Adobe
Open the office application (a shortcut will be on your desktop) > click applications, and then select the programs you want to install.
the desktop application gives you access to the cs6, cc and cc 2014 apps. and probably more in the future.
If you already have the cc desktop application and you need to refresh your adobe id, sign in, and sign out | Creative office cloud app
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I bought adobe muse because my trial has expired and I really need the program, I got an order number, not a serial number! I can't install my Adobe Muse producto please help! I was more than 5 hours to try! I am tired!
Remove entries that contain "adobe" to your "hosts" file
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I bought lightroom and need to register my student ID, how do I do that the trial has run out, I have the product code but not the serial number?
If you have purchased a package, then you should have instructions in the box on how to present your credentials. If you have purchased Adobe online, then you should have received instructions in an email. But here is a link that might help you. There is a link under step 2 which will lead you to a place where you can enter the information, I think.
Adobe - Adobe Education Store: proof of academic identification
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I bought Photoshop Element online 19/01/2015 and have AD015439775 number, but not the serial number. How can I get the serial number, please?
Mylenium
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I downloaded a free trial of adobe photoshop, but is not a serial number
I downloaded a free trial of adobe photoshop, but is not a serial number
Hi jlw2004,
The trial version is free to use for 30 days and does not require a serial number. Your adobe ID will suffice.
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