InDesign does not open since update (Windows). Can anyone help?

Hello!

I stupidly updated my CC applications yesterday. I met (fortunately) never a problem of serious performance with any of my prior Adobe apps, but now, I was totally unable to open InDesign in the last 30 hours (since I've updated). I use a PC running Windows 10 and it has always been a reliable machine meets the requirements of the system. My other Adobe applications are also being updated and they work very well, but InDesign keeps end like this:

ScreenHunter_564 Jun. 22 18.23.jpg

I get very frustrated because now I'm late and I apparently do not pay enough technical support.

ScreenHunter_565 Jun. 23 14.32.jpg

Someone else has encountered this, and is there any infallible solution? Please let me know as soon as POSSIBLE!

Thank you

Heather G

Windows 10

InDesign 2015.4

Hi all

It was a problem with InDesign to crash at launch on a Windows computer due to files MSVCR120.dll. below are the steps to solve the problem:

1 reset the InDesign preferences (from records the and itinerant) please see: InDesign and locations of support Preferences

2 download the repair MSVCR files from this link: Download Visual C++ Redistributable for Visual Studio 2012 updated 4 of the official Microsoft Download Center

3. download the first two files EXE (x 86 & x 64)

4. run both of them one by one, choose the repair option.

5 restart the computer after completing the execution of these two

6. start InDesign and you should be good to go.

Kind regards

OM

Tags: InDesign

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