InDesign does not open when the network drive is not available.

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  Photoshop, Illustrator and InDesign does not update instead, I "Start free Trail ' and 'Buy now', when I have the license for all 3. What should I do?

  Hey Geri,

  Please check the help below document:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• RoboHelp 8 runs slow when you use the network drive...

  I have several users at my company who improved RoboHelp X 5 RoboHelp 8. They report that when they are working on projects that are located on a network drive, RohoHelp running very slowly (which never seemed to happen before with X 5). I read on several forums that RoboHelp must be used with projects that are on the local drive, but I can't find any formal recommendation to Adobe about it, or have no explanation as to why the network drive doesn't work well, I found. At Adobe all officially commented on it, and no one knows why the performance of the network drive is bad? Is there anything that can be done to allow my users to keep using their network without the poor performance? Thanks in advance for any help you people can provide, I'm stumped.

  Hello and welcome, Robo_Newbie

  You're about to become real Robo_Oldie fast

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• Cannot access the network drive or impossible to mount the network drive. Error "network path was not found.

  Original title: network path was not found

  HI, after the upgradation from windows xp sp2 to sp3 (next to the customer) I can't access the network drive or impossible to mount the network drive. ' ' It showa error "network path was not found.

  Hi gauravadavadkar,

  Thanks for posting your query in Microsoft Communities. Provide the following information:

  ·         Did you do changes on the computer before the show?

  ·         What is the full error message?

  ·         Work on a domain?

  Follow these methods.

  Method 1: Temporarily disable the security software.

  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 2: Follow these steps:

  Step 1: Start the computer in safe mode with networkand check if the problem persists.

  S tep 2: if the problem does not persist in safe mode with networking, perform a clean bootto see if there is a software conflict as the clean boot helps eliminate software conflicts.

  Note: After completing the steps in the clean boot troubleshooting, follow the steps to configure Windows to use a Normal startup state section of the article to start the computer to a Normal startupmode.

  After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

  (a) click Startand then click run.

  (b) type msconfigand click OK.
  The System Configuration utility dialog box appears.

  (c) click on the general tab, click Normal Startup - load all device drivers and services, and then click OK.

  (d) when you are prompted, click restart to restart the computer.

  Method 3: Follow the steps in the article.

  How to troubleshoot a network home in Windows XP

  In Windows network connection issues

  You can read this article for more information:

  Windows wireless and wired network connection problems

  I hope this helps. Let us know if you need more assistance.

  Thank you.

• InDesign does not open

  Hello

  I just run the update to 2015.3 CC Illustrator and Photoshop CC 2015.5. There is no update currently available for Indesign and according to my CC desktop application, Indesign is up-to-date. I use an iMac. InDesign does not open because I ran the update for Illustrator and Photoshop. I don't see how they are related, but this is how it happened. I could open Indesign very well yesterday, but since the update when I select the Indesign icon in my doc, he bounced back to start the update and then nothing. When I opened the window "force quit", it says in red "Indesign is not responding. No idea what to do to solve this problem. Should I uninstall and reinstall Indesign through the creative cloud?

  I'd appreciate any help offered.

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  See: troubleshooting 101: replace, or 'trash' your InDesign preferences

• Just upgraded to Windows 10, now Indesign does not open

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  Thank you.

  Hello, I had actually already tried using the tool unistaller. All uninstalled, then reinstalled, which did NOT work.

  I was upgrade to Windows 8.1 for windows 10.

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  3. After I installed CC, I noticed that CC has reinstalled the package to redistribute C++ 2008 I've heard causes problems.
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• Adobe InDesign does not recognize the fonts or characters in the character Panel Manager

  Hello

  I have Adobe Indesign CC (9.1.0.33) installed on my Mac Book Pro 2010, OSX10.8.4, with two user accounts in my main account ID (admin) works fine, no problem at all, if I connect to my account (not admin) second ID embarks, he posts two errors

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  Hey Kevin,

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  Install CC InDesign again. Do it from your administrator account.

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• Can't deleted iPhoto Library the network drive backup

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  When I try, I get this message:

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  If I can spend in the library and digging around, I find there are hundreds, maybe thousands of articles where I don't have permission. Y at - it a way to replace that can simply remove the library?

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• To remove the error message about the network drive

  I have W7 Home and recently restructured.   I had this problem of reformatting finally a long time ago and it is solved but do not remember how.  Whenever I boot, I get the message "connection impossible network drives.  When I click it, I see the Epson printer has a red X on it and says Epson memory card.  The printer has always shown in my computer, but it works very well.  All I need is to get rid of the error message.  I tried to go into the center of the Action and unclicking on error messages of network firewall but that did not help. I'll print on any solution this time for the next restructuring!  Thanks for any advice.

  Epson support says that since the printer connecting wireless much later that opens Windows, Windows is not see when it starts.  They say that it is a Windows problem, not them.

  To get rid of the error message, I disconnect a right-click on my computer and clicked on the network drive.  I find the error message disappeared and the printer works fine.  I don't know if there's a problem with that.

• Unable to access Remote Desktop on my computer at home, when the network is set to Public.

  I have a computer set up at home as a hobby-Web server, designated 'Server', Windows 7 Professional (Swedish language version). The server has installed Norton Internet Security. Standard port in the firewall is open to allow remote desktop connections.

  I can't connect to the server by using remote desktop, unless...

  When I open the network - and center of the share on the server, under view your active networks, my internet connection ('designated network 8' by Windows) has the value 'Public network '.

  I can not connect to the server.

  If I change "Network of 8" to "Home network" or "Work" - so I can connect to the server by using remote desktop.

  But if I put the adapter network/public IP of my server to "Home network", is not my compromised security more than it already is when I encouraged Remote Desktop? I don't want to let my Internet connection to the home network, because the point of having different settings is because I want to have my internal network to a lower level of security for access to the network drive.

  Hello

  Thanks for posting your query on the Microsoft Community.

  According to the description, I understand that you have a query.

  I suggest you re-post your query on The TechNet Forums because we have experts working on this type of questions and for you help the better.

  Check out the link:

  https://social.technet.Microsoft.com/forums/Windows/en-us/home?category=w7itpro

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

• 2014.0 CC InDesign does not recognize plugins built with CC 2014.0 SDK on Mac

  Hi all

  I build plugins for InDesign CC 2015.4 using CC 2015.4 SDK and they worked very well on Mac. I used Xcode version 7.3.1 (7 1014) and I have OSX 10.8 SDK copied from an earlier version of Xcode and displayed it in the list of Xcode 7.3.1 Base SDK. But when I compile the same plugins with the same version of Xcode, but with CC 2014.0 SDK InDesign CC 2014.0 then displays this alert at startup:

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  When I open any project SDK sample and try to build it I get error:

  "ld: file not found: @executable_path/InDesignModel.framework/Versions/A/InDesignModel for x86_64 architecture.

  to resolve this issue, I added 'InDesignModel.framework' of ' < SDK-folder > / build/mac/release_cocoa64/packagefolder/contents/macos "to"Binary link with libraries"list

  After that, I get another error:

  "Undefined symbols for x86_64 architecture:

  "_objc_readClassPair", referenced from:

  __ARCLite__load() in libarclite_macosx.a (arclike.o).

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  I changed this option in my plugins CC2015.4 too and CC2015.4 InDesign loaded this plugins very well.

  After these changes plugin built successfully, but when I copy this plugin in the folder "/ Applications / Adobe InDesign CC 2014/Plug-Ins/SDK ' then InDesign displays alerts above.

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• How to get permission to write to the network drive access?

  I installed a reader Networks to connect it to my router. It works very well for retieving files, but I can't write to it. I get a message saying "You must." authorized to perform this action

  Samsung computer laptop brand new, 6 GB RAM, CPU Intel Sandy Bridge, E4200 of Cisco router wireless.

  Everything works fine, except my network (3 sheets) drive. I find it impossible to write to it in WIndows Explorer. I can, however, open any type of file off the drive.

  I want to back up my computer to the hard drive, so please HELP!

  Hello

  You can check out the link below and provide a complete control on the network drive.

  What are the permissions?

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-permissions

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  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-access-denied-when-opening-files-or-folders

• Store music on the network drive?

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  Ah, so you're saying the multimedia files are on the USB drive connected to your WRT610N? If so, then you don't need a computer or power from the router itself already has a built-in Media Server (Twonky Media Server), which can share the multimedia files on the USB drive to your network.

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  I can see the files on the network drive, but when I try to drag the file to a USB drive it. He said that problem access the hard disk, but I can open the file on that...   Any ideas would be appreciated

  Hello

  1. What is the exact error message that you receive?

  2 have you tried copier\paste manually?

  I suggest copier\paste manually the files on the USB drive and check to see if the same problem happens.

  You can also check this link:

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  It will be useful.

• 64-bit Windows 7 mouse freezes / stuttering several times per minute, when the network activity is high

  Hi all
  I recently bought a new computer Packard Bell with a Windows 7 OEM who have a problem with the mouse and keyboard. I've been in contact with the manufacturer, but they are also confused that I have on this issue. After looking in many discussions about the problems of the mouse in windows 7, I found that there are many who have this problem but there is no consistency in the HW configuration, i.e. it seems more a problem with the OS.
  I really like the machine and Windows 7, but I have a nagging issue with frequent 1-2 second freeze/stuttering of the mouse during the 'high' network activity (e.g. streaming a YouTube video). During my research, I met at least 4 people who who call network activity affect the behavior of the mouse.
  Sometimes the keyboard or the mouse becomes completely insensitive and the system must be restarted. However, on these occasions, the rest of the system is not affected - for example Skype and other programs to continue to operate without glitch or lag.
  To try to solve this problem, I did the following (with no effect on the problem):
  -Updated all the drivers to the latest.
  -J' tried different version of the mouse drivers (most recent running now).
  -Tried different versions of the network driver (latest running now).
  -Change keyboard and mouse to the PS2 came with the computer.
  -Set the system to 'high performance '.
  -Changed for USB mouse
  -J' tried various Bios settings 'mode of power/suspend' (proposed in solution in another thread)
  One thing that has had a strange effect on the problem was:

  -Seen the PS2 and USB mouse is touching one when the other freezes / stuttering will immediately resolve stuttering gel.
  I have studied/noted:
  -There has never been a 'error box"popping up in Windows when this happens.
  -In the event viewer I see warnings from "i8042prt" regarding (remember, thie is translated from Swedish :) 'The device sent an incorrect response, once the keyboard has been reset' (this is what I found, if you need more information please ask but provide what to look for and where)
  My system has the following specifications:
  Operating system: Microsoft Windows 7 Home Premium

  Versions: 6.1.7600 build 7600

  Manufacturer: Packard Bell

  Computer model: ipower G3720

  Computer type: PC x 64

  Processor: Intel Core i7 CPU 860 to 2.80 GHz, Mhz, 4 core, 8 logical processors 2801

  Date and - version of BIOS American Megatrends Inc. P01 - B1-2010-03-23

  Version SMBIOS 2.6

  HAL (Hardware Abstraction Layer) Version = "6.1.7600.16385".

  GB of physical memory (RAM) 6.00
  In addition to the original equipment, I also installed a network card PCIe wireless D - Link DWA - 556 Xtreme N PCIe Desktop Adapter (using the latest drivers for windows 7 d-link)
  FYI: this is a descent by request of support for MS, disorder report posted here first: http://social.answers.microsoft.com/Forums/en-US/w7performance/thread/01655e0a-1489-44e0-ad75-e9ee5486d91e?prof=required
  Thanks for any help on this
  / Rasgra

  Hi Chris,

  I might have a happy ending to this topic :)
  I returned my old piece of system got another, it worked fine at first, but then the mouse began to stutter once again.

  The system had only a few programs installed so I started to uninstall it to see if it changed anything.
  A program - Skype.

  I never suspected that my friends use Windows 7 and Skype without any problem, although they could not use quadcore and 64-bit version.

  My system is without stutters and glitches for a week, so I'm pretty sure that was the problem.
  That Skype is a very wide spread of IM, it could apply to other institutions.

  Thanks for your help!
  / Rasgra