InDesign won't open the file - says I'm not connected to Adobe c. cloud, but I am!

Someone knows how to fix this?

When I try to open the file, it tells me that I am not connected to creative cloud - which I am certainly.  And he tells me that I have to go to 'help' and then log in and restart adobe indesign.

I am already connected to cloud creative adobe however.

I did this several times - completely signed off, restart the computer, signature creative cloud etc,... no solution.

Source files can be "locked" or open only by their original creator of Adobe ID?  I was sent these files by a good designer.  He did block them by chance?

I don't even know if this is possible.  It is now a month of adventure in the jungle for long.

Please help - I don't want to spend more hours trying to get these open files.

Thank you for your community!

You are connected is no longer in your Creative Cloud applications

Log, activation, or connection errors. CS5.5 and later versions

Mylenium

Tags: Adobe

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