Individual officer to individual sites or groups of sites. * FEATURE REQUEST *.

Hi all

I have a very important request.  I want to give access to individual sites or groups of sites to individual managers or clients who do not have access to everything in my account.  I'm really surprised that this has not already been done.  Now if I create an agent agent has access to all the sites that I create.  If I want them to have access to one or two sites in my list?  It is a part.

Another part is something that other companies have done with similar devices.  These are companies like iHiji and Certified Cyber Solutions.  Their devices allow the Manager of the unit to distribute technicians to specific devices on the network.  Basically, there is a password that sales and stores all passwords for each device.  The Manager can create a user account to a technician and give access only to specific devices on a system.  In this way, the technician enters his password and has access only to what it is supposed to.  When he enters his password for the system automatically between password encrypted and stored for the current device.

This eliminates a major problem of the hiring of technicians, and then, when they let you go, having to change each password on all sites we maintain.  We deal with some very high-end homes and say that we hire someone and give it access to the Tom Cruise camera system to fix something.  If we let him go, we do not want to have to worry about him show his friends Tom Cruise hot tub or force us to change all passwords.  This is an IMPORTANT feature that would send this device into the next level.  I really hope someone out there can get there.

Thank you and have a Happy Halloween!

Hello

Thanks for the feedback and ideas! You may be happy to hear that we are actively working on the addition of access based on roles so that you can have different levels of access/views. As a first step, we have 3 different types of users:

  1. Master agent (Admin level) - the VAR owner or administrator.

    • Read-write access to all networks
    • May invite and approve/reject the subagents to see its customers
    • Same there today
  2. Subagents - SES working in the VAR and manage clients networks of the VAR
    • Access read-write or read-only by the customer site
    • Foreman would determine their level of access by the client's site, following approval
  3. View of the customer - owners of small businesses that the VAR manage their networks
    • a special case of a secondary representative
    • Woudl be invited by the master agent
    • Provide read-only access only to its network

Do you think that it will meet your needs?

The master password is now an interesting question and I'm going to take this back to our Engg for further discussions. We will keep informed you.

Thank you

Shikha Mittal

Tags: Cisco Support

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