INFECTED FILE

I HAVE AN INFECTED FILE ON MY COMPUTER.  HOW TO IDENTIFY THIS FILE AND HOW DO I GET RID OF HIM?

See here: -.

http://Windows.Microsoft.com/en-GB/Windows7/how-do-I-remove-a-computer-virus

Go to number 1 in the link above (to the top of the page) and then follow the instructions.

Tags: Windows

Similar Questions

  • How to remove an infected file in the folder SYSTEM VOLUME INFORMATION on T43?

    Respected Sir/Madam,

    Recently, I have bee affected by a series of blue screen errors. Norton AntiVirus and other well-known software just crash. Update of virus definitions files are reported as being corrupted. Fortunately, I used this SPYWARE DOCTOR which founf a file infected by HACKIT name. ROOTKIT in the SYSTEM VOLUME INFORMATION folder, which is hidden from the usual interface of WINXP.

    Please suggest some methods on how to DELETE the infected on this hidden folder?

    IF I MAKE THE HIDDEN VISIBLE THROUGH THE IBM R & R PARTITION, IT WILL HAVE AN EFFECT ON THE DATA ON THE DRIVE? ALSO, AFTER YOU DELETE THE INFECTED FILE BY USING THIS METHOD, IF I SWITCH IT BACK TO HIDDEN, WILL BE IS TO HAVE NO EFFECT ON THE CURRENT HARD DISK CONTENT?

    pleas suggest alternative methods to get rid of this infection.

    Thank you!

    SYSTEM VOLUME INFORMATION is your Restore.As system an alternative to do a factory restore, try flushing the system restore, then you can start fresh. This procedure will not delete your saved data and apps like restoration to the State of the plant would be.

    In order to remove the XP System Restore Points:
    (On XP, you must be logged in as an administrator to do.)
    Go to start > run and type msconfig and press ENTER.
    When opens in msconfig, click Launch System Restore.
    On the next page, click System Restore settings on the left.
    Check the box enable the system restore.

    Reset. Reassemble and turn on system restore. A new Restore Point is created.

    So, if you still have problems, it would mean that you have active running malware, or you have run at the same time a scanner that was falsely reported as this file, please come back. Often our malware removal tools are captured by General scanners as "Hacktools.

  • Need help have infected files in the files C:\SysVolInfo and drwtsn32.exe

    Since writing in days ago and got the help of support Ben everything went well. Today got on the internet and page keeps telling me to download adobe Flash Player again and it is supposed to be already in my files that I had put them there. Where they went I don't know? My antivirus ran this morning to tell about the infected files in the system volume information files. Presented those avast and have not heard of them. So they are sitting making me crashing. Now, I get an error message about drwtsn32.exe - Postmordem debugger. Type of event: BEX P1drwtsn32.exe etc etc. Help?

    Hi and thanks for responding. I thought I was in trouble. I have Windows XP SP3 Home Ed. I went back for the safety of MS for a quick scan Scanner and found no errors. Re-scanned all files with my Avast antivirus and again came to the top with two infected files. I put them in quarantine. Then decided to back the System Configuration utility, run msconfig and that really put everything in order, but still had the crash. Watched the sysconfig utility Services and I saw had Lass of DCOM Server and also drwtsn32.exe process came as error Postmordem debugger in the analysis report. So I made a Safe Mode and reset the permissions for the files. After the reboot, everything is running normal and be online without crashing. I hope Avast gives me a report on these infected files, I had. I'm going to Microsoft Security Essentials for a better security environment. Thanks for the good advice.

  • Supposed to activate the "Privacy Manager" after show scan infected files

    Start up for Windows Vista a unknown scan begins on my PC and informs me I have 84 infected files. Then, nothing works except that I am to activate the "Privacy Manager" at an unknown cost. This continues for about 5 minutes, then suddenly he was gone and all the functions of my work. I ran a full scan essential of MSN and no viruses, malware and so on have emerged. I then used the MSN virus removal utility and so far this little bug disappeared.  B4 - that someone of another experince the same? and what did you do to get ride of it?

    Original title: alleged Virus problem

    Chuck

    Not seen, Director of the protection of personal information before but these things change the names of all time. Does this sound familiar

    http://www.bleepingcomputer.com/virus-removal/remove-privacy-protection

    The best way to avoid these is to keep all your programs to this day in particular Java, Flash Player, Adobe Reader and Quicktime. Also use a Standard user for browsing the Internet account and not an administrator account.

    This program allows to check that your installed programs are up to date.

    http://Secunia.com/vulnerability_scanning/personal/

  • OneCare still detects a problem after that I have scanned/deleted the infected files used malwarebytes anti-malware

    I play games online and have recently my hacked account. Malwarebytes antivirus I've done, I ran the scan we found several infected files that have been processed and removed. I then scanned by using the onecare Center and she always found 7 infected files 5 threats that all listed as Trojans java program errors before the end. I guess my real question is is this a key logger any?, how can I remove the dam thing, or is just a case of restart and reinstall vista from scratch?

    Hello

    Not a single program can detect or remove all malware. Added that often easy to detect the malware comes
    by a harder to detect and remove the payload. Better to overkill the process now that in order to pay the high price
    an hour later.

    It can be made repeatedly in Mode safe - F8 tap that you start, however you must also run them
    the Windows when you can.

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
    a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps.

    Rob - bicycle - Mark Twain said it is good.

  • After update my WebRoot showed the infected files.

    Installed the update KB2883201 and KB2885699 today and after I restarted my Webroot protective hemen advised me of 2 infected files.  I removed and then them reread - all of a sudden there were 18 more infected files.  My antivirus has removed all threats, but if anyone has had this problem?  How updates of Windows can have virus inside if they come from Microsoft?

    Hi Suzanne,.

    Outside these Windows updates, there are any changes (hardware or software) on the computer before the show?

    You will find the Description of these KB articles:

    http://support.Microsoft.com/kb/2883201/en-us

    http://support.Microsoft.com/kb/2885699/en-us

    Updates of Windows will never contain any viruses. These Windows updates are necessary for the computer to work properly because they improve the performance of the computer.

    Answer please if you have any questions.

  • Performance issues because I don't have any volume in my system after you have removed the infected files

    I have a few files that were infected so I deleted them. Now, I don't have any what volume in my system please help or direct me to a program that I have to reinstall thanks in advance!

    You will need to tell us more about your system and exactly what "I have no volume on my system" means.

    Unfortunately, the implementation of MS Answers forums does not prompt for any information system when a new question is asked, so we don't know anything on your system.

    Not knowing the basic informations of a problem prolongs the frustration and the agony of these issues, but that's the way they choose to turn things around here.

    Thank you owners MS Answers, continue to make solving simple problems as frustrating and a lot of time as possible.

    Please answer the following questions, the better you can:

    What is your system brand and model?

    If you have a Dell computer, what is the Service tag?

    What is your Version of XP and the Service Pack?

    Describe your current antivirus and software anti malware situation: Microsoft Security Essentials (MSE), McAfee, Symantec, Norton, Spybot, AVG, Avira!, avast! Panda, Trend Micro, CA, Defender, ZoneAlarm, Comodo, PC Tools, etc.

    The afflicted system has a working CD/DVD (internal or external) drive?

    You have a genuine XP installation CD bootable, which is the same Service as your installed Service Pack (this is not the same as any recovery CD provided with your system)?

    If you get an error message, what he said (exactly)?

    What do you see (exactly) that you don't think you should see, and when you see it?

    What do not you think that you should see?

    Do you mean that your system does not any sound at all or do you mean that no longer see the volume control icon in the Notification area (to the left of the clock in the taskbar system)?

    Click Start, run and enter in the box:

    Msinfo32

    Click OK, and when the system info summary appears, click on edit, select all (Ctrl-A), copy (Ctrl-C) and paste (Ctrl-V) the information back here in your next reply.

    For information about the audio drivers, expand components, click Sound Device, click on edit, select all, copy and then paste the information here.

    There will be some personal information (such as the user name and the name of the system), and anything that turns information private for you, simply delete the pasted information.

    If you look in Control Panel under sounds and Audio devices and uncheck/check the volume icon to Place in the taskbar and click on apply, you see a message like this:

    What do you see iif you click on start, run and in the type box:

    c:\windows\system32\sndvol32.exe

  • Infected files

    I have a security message telling me that my computer is infected... What do I do next

    Thank you very much indeed to everyone to answered my query...

    Avast and Hitmanpro does the job for me... I am now on track...

    Thanks again

    jmmy999

    I'm more than a little curious how you were able to run files from your original post stated that you were not able to launch any program... In any case, glad you got it going now...
    Sometimes to decide what battles to fight the toughest battle of all... Visit my forum @ http://repairbotsonline.forumotion.com/forum.htm

  • infected file ndis.sys deleted by AV. system cannot start in normal mode

    Recently has been infected by the worm. I cleaned my system using AVAST! 5 using startup scan. After the cleaning, some system files have been marked as being infected and I sent them in quarantine. NDIS.sys was also one of the files including kernel.dll and the other two dll files I could not remember the exact names. Shortly after my system can start is no longer in normal mode. What should I do next from here? Should I try and replace the files quarantined or should I just reinstall my OS? Or there are other options I can try? My OS is XP Pro SP3. Laptop barans is ACER TravelMate 4150.

    Recently has been infected by the worm. I cleaned my system using AVAST! 5 using startup scan. After the cleaning, some system files have been marked as being infected and I sent them in quarantine. NDIS.sys was also one of the files including kernel.dll and the other two dll files I could not remember the exact names. Shortly after my system can start is no longer in normal mode. What should I do next from here? Should I try and replace the files quarantined or should I just reinstall my OS? Or there are other options I can try? My OS is XP Pro SP3. Laptop barans is ACER TravelMate 4150.

    NDIS.sys probably wasn't a legitimate file. See the links below.

    http://www.systemlookup.com/search.php?type=filename&client=malwaresearch-FF&search=NDIS.sys

    http://www.Microsoft.com/security/portal/threat/encyclopedia/search.aspx?query=NDIS.sys

    You say that your system may no longer boot into normal mode. That means he can start in safe mode? What happens when you try to start it in normal mode?

    I do not vote for me I'm not here for points. If this post helps you, vote. Visit my forum @ http://repairbotsonline.com/

  • My McAfee without says that I had an infected file. nerwin.dll so I deleted completely from the Recycle bin__When that I boot Vista Home Premium, he's looking for the file.

    How can I get a new copy of the file nerwin.dll that I don't know where it comes from?

    Hello

    Good luck which is malware then please do a thorough check. Following message will show how to remove
    It's like a startup message.

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be more difficult to detect as the
    cause.

    No one program cannot be used to detect and remove any malware. Added that often
    easy to detect malicious software often comes with a much harder to detect and remove the
    payload. So its best to be now too thorough than paying the high price later. Check
    with an extreme overdose point and then run the cleaning only when you are very
    that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap you start, however, you should
    also run in regular Windows when you can.

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with the other security
    programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here or
    Use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    New Vista and Windows 7 version
    http://OneCare.live.com/site/en-us/Center/whatsnew.htm

    Original version
    http://OneCare.live.com/site/en-us/default.htm

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing system
    files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
    RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker
    (SFC.exe) program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK your way out then
    turn it back on.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Question related to opening an infected file

    Hi, my friend sent me a few photos in a .zip file and when I downloaded the file and tried to open it, my anti virus showed me several treats and that the file has been infected by a virus. I did a scan on the file and that he obtained the files, I can open the file now or if she is still infected? I'm afraid that if I open it, my computer will be infected.

    Anti-virus did exactly what it should. It has detected, isolated and fixed / remove problem files, this is the main purpose of an AV application

    If you feel that you do not trust the program enough to really do its job so is there much point in having? Of course your 'friend' must unravel his system, but if these pictures are important, then you will need to take a position on safe are now the VA has cleaned up the.

    You can try a new analysis with another AV, Microsoft Safety Scanner if you use MSE or Sophos if you are

    http://www.Sophos.com/en-us/products/free-tools/virus-removal-tool.aspx

    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    There are many others.

  • MEMORY CARD blackBerry smartphones / INFECTED FILES

    I just got a Lookout security message indicating: "your memory card contains files that will run automatically when connected to a PC. This could be used to infect your computer with a virus... " I opened the card media and others that the photos I stored and ringtones it is app cache stalker and I downloaded slacker radio today and is on the map as well by a solid line under the lazy Word. Under this line is self run.inf and under that is more loose synch Launcher. Help... What the devil did I or better yet that app world do we? This is where I downloaded Slacker radio... Any suggestions or any one think they know what's happened?

    Hiya!
    You have nothing to fear. The popup msg, you was just a generic warning in case you did not know what was the file.

    He has just identified that you had a file on your card. nothing more.

    There is no malicious software it

  • After that Avast Anti-virus where infected files have been deleted from Windows now reports "not authentic".

    run Avast boot time virsu scan... for a few filoes have been deleted as infected... when the widows restarted I received a ": successful Activation" screen but now the lower right corner shows "This is not a version of windows geniune" how, why?  I paid a lot of money for windows ultimate...

    Some tutorials for you...

    Windows Vista Validation issues:
    Windows is not genuine.
    A response from Keith, Microsoft Support, moderator. Date: April 29. 2010
    http://social.answers.Microsoft.com/forums/en-us/VistaInstall/thread/6efea9fd-70a9-4530-88c8-93fd7b2d5484
    How to contact a Microsoft Product Activation Center
    http://support.Microsoft.com/kb/950929 submit a request for technical support for Windows genuine
    http://Windows.Microsoft.com/en-us/Windows/help/genuine/submit-request?displaylang=en

    For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

  • "Antivirus 2010" appeared on my HP computer. Detections of 149. None of the infected files. Appears to be scan of Microsoft with LOGO. Is this Microsoft software? !!!

    Have had many error messages and slow down computer ops for several weeks.

    Have had many error messages and slow down computer ops for several weeks.

    "Antivirus 2010" is also a rogue malware.  He tries to make you scared by paying the non-existent problems.

    Here removal instructions: http://www.bleepingcomputer.com/virus-removal/remove-antivirus-2010

  • I need to completely clean my computer. Because it is very sick. I have infected files that I can't find. Anyone please help?

    I need to clean my PC please help.

    Through these generals the malware removal not systematically - http://www.elephantboycomputers.com/page2.html#Removing_Malware

    Include analysis with David Lipman's Multi_AV of and follow the instructions to do all scans in Mode without failure. Read the Special Notes about the use of Multi_AV in Vista.

    http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
    http://tinyurl.com/yoeru3 - download link and further instructions

    When it failed, download Guided Help. Choose one of the specialty forums listed on the first link. Save and read his FAQ display. PLEASE DO NOT DISTRIBUTE NEWSPAPERS IN MS FORUMS Or back up your data and do a restore clean install a factory.

    http://michaelstevenstech.com/cleanxpinstall.html - Clean install - how-to
    http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - what you will need at hand

    If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). Please be aware that not all shops are skilled at removing malware, and even if they are, your computer may be so infested that Windows will have to be properly installed. If possible, have all your data backed up before taking the machine into a shop. MS - MVP - Elephant Boy computers - don't panic!

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