Infection EPS file or something else?'  :(

Hi all

I hope really that someone can help me with the following problem, because I want to cry

This is what happened: I bought a market EPS envato file to use in my project. Immediately after opening it with Illustrator, Illustrator started acting very strange. The cursor started to blink all the time and it was impossible to work with the file (for example, I can't click the Edit menu or the file menu). It crashed after CCA 1 minute. I tried to reopen the file - it's the same thing. I tried to open my other files (.ai) which worked perfectly before using the file eps-same thing started to happen (cursor blinking and then crashed). I uninstalled Illustrator and installed again (CC 2015.3) - same scenario.

Then I tried to open Photoshop and After Effects: that crash every time basically immediately at the opening.

I would like to point out that I've never known of such problems with my Creative cloud, and I stopped previously envato and had no such problems.

I am extremely worried. This EPS could be infected? Envato does not perform a check of the quality of their Articles? What should I do to fix this? I'm working on an important project and I can work only from my pc so I need to fix this somehow.

Please help me, I appreciate any assistance with this.

Thank you

Ivana

I managed to solve the problem. I uninstalled the following Creative whole cloud and subsequently used cc cleaner. Then I installed Illustrator again and it seems to work fine.

Thanks to all for their contribution!

See you soon,.

Ivana

Tags: Illustrator

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