Info on Toshiba Qosmio F15 and G15 Exchange due to defective motherboards

I have a Qosmio G15 (US Model), who went to his 2nd bad system board a few weeks ago. She came back this last Friday not repaired, but inside it was a memo titled "Toshiba return authorization/factory warranty resolution." The memo says that Toshiba has released a technical bulletin system on the F15 and G15 cards are defective and that the vendors are to offer the customers an Exchange.

Best buy gave me my choice of any machine in the store, including any other brand. I chose the 600 G35. This Exchange was Toshiba and had nothing to do with the extended warranty that I bought at BestBuy (which was transferred to the new G35 by Bestbuy). At the time of the second repair, the guarantee of one year on my machine just ended. I should also mention that, after the first Board was replaced in December, I got a letter from Toshiba America Information Services, which has extended the warranty to one year due to the replacement of the first motherboard. Needless to say, I am a very satisfied customer!

I know there are a lot of owners of Qosmio out there who know the motherboard failures. I hope this information helps.

Hello Richard

Thank you for your ad. It's really nice that you explained how you solved your problem. I also hope that this will be useful for other owners of Qosmio.

Good bye

Tags: Toshiba

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    Type:
    Firma:
    Operating system:
    Version:
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    [Update of BIOS | http://support1.toshiba-tro.de/tedd-files2/0/bios-20090312131718.zip |] BIOS update]
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    2.07.01.00
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    Intel
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    9.1.1.1015
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    [| http://support1.toshiba-tro.de/tedd-files2/0/confree-20091029152455.zip |] Config Free]
    [Config Free | http://support1.toshiba-tro.de/tedd-files2/0/confree-20091029152455.zip |] Config Free]
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    8.0.23
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    2.50.0.11
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    1.0.2.12
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    1.27.3044.90803
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    2.2.0.3
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    Toshiba
    Windows 7-32 Bit
    1.0.8.3
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    Toshiba
    Windows 7-32 Bit
    1.0.2.71
    World Wide

    29/10/09
    [| http://support1.toshiba-tro.de/tedd-files2/0/hdmicm-20091029143829.zip |] [HDMI Control Manager]
    [HDMI Control Manager | http://support1.toshiba-tro.de/tedd-files2/0/hdmicm-20091029143829.zip |] [HDMI Control Manager]
    Toshiba
    Windows 7-32 Bit
    2.0.0.1
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    29/10/09
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    Winbond Electronics Corp.
    Windows 7-32 Bit
    8.60.2001
    World Wide

    29/10/09
    [| http://support1.toshiba-tro.de/tedd-files2/0/mdm-20091029153401.zip |] Driver Modem]
    [Driver modem | http://support1.toshiba-tro.de/tedd-files2/0/mdm-20091029153401.zip |] Driver Modem]
    Toshiba
    Windows 7-32 Bit
    2.2.97
    World Wide

    29/10/09
    [| http://support1.toshiba-tro.de/tedd-files2/0/regpatch-20091029153327.zip |] Registry Patch]
    [Registry Patch | http://support1.toshiba-tro.de/tedd-files2/0/regpatch-20091029153327.zip |] Registry Patch]
    Toshiba
    Windows 7-32 Bit
    1.2
    World Wide

    29/10/09
    [| http://support1.toshiba-tro.de/tedd-files2/0/regpatch-20091029153134.zip |] Registry Patch]
    [Registry Patch | http://support1.toshiba-tro.de/tedd-files2/0/regpatch-20091029153134.zip |] Registry Patch]
    Toshiba
    Windows 7-32 Bit
    1.0
    World Wide

    29/10/09
    [| http://support1.toshiba-tro.de/tedd-files2/0/robson-20091029144229.zip |] Robson package]
    [Package Robson | http://support1.toshiba-tro.de/tedd-files2/0/robson-20091029144229.zip |] Robson package]
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    Windows 7-32 Bit
    1.10.0.1012
    World Wide

    29/10/09
    [| http://support1.toshiba-tro.de/tedd-files2/0/sound-20091029151953.zip |] Sound Driver]
    [Driver sound | http://support1.toshiba-tro.de/tedd-files2/0/sound-20091029151953.zip |] Sound Driver]
    Realtek Semiconductor Corporation
    Windows 7-32 Bit
    6.0.1.5904
    World Wide

    29/10/09
    [| http://support1.toshiba-tro.de/tedd-files2/0/stormng-20091029144013.zip |] [Storage Manager]
    [Storage Manager | http://support1.toshiba-tro.de/tedd-files2/0/stormng-20091029144013.zip |] [Storage Manager]
    Intel
    Windows 7-32 Bit
    8.9.0.1023
    World Wide

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    [| http://support1.toshiba-tro.de/tedd-files2/0/tv-tuner-20091029153805.zip |] TV Tuner]
    [TV Tuner | http://support1.toshiba-tro.de/tedd-files2/0/tv-tuner-20091029153805.zip |] TV Tuner]
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    2.3.3.31
    World Wide

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    [Value added Package | http://support1.toshiba-tro.de/tedd-files2/0/vap-20091029153432.zip | value added package]
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    1.2.28
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    Windows 7-32 Bit
    1.7.267.0803
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    n/a
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    [| http://support1.toshiba-tro.de/tedd-files2/0/csutil-20091029143932.zip |] Chip Set Utility]
    [Chip Set Utility | http://support1.toshiba-tro.de/tedd-files2/0/csutil-20091029143932.zip |] Chip Set Utility]

    [| http://support1.toshiba-tro.de/tedd-files2/0/bltstk-20070724121132.html |] Bluetooth Stack]
    [Bluetooth Stack | http://support1.toshiba-tro.de/tedd-files2/0/bltstk-20070724121132.html |] Bluetooth Stack]

    [| http://support1.toshiba-tro.de/tedd-files2/0/carc-20091029152226.zip |] Controller Card Reader]
    [Card reader controller | http://support1.toshiba-tro.de/tedd-files2/0/carc-20091029152226.zip |] Controller Card Reader]

    [| http://support1.toshiba-tro.de/tedd-files2/0/dpuct-20091030104746.zip | the DVD Player update checker]
    [Check the DVD Player update tool | http://support1.toshiba-tro.de/tedd-files2/0/dpuct-20091030104746.zip | the DVD Player update checker]

    [| http://support1.toshiba-tro.de/tedd-files2/0/display-20091029144316.zip |] Display Driver]
    [Display driver | http://support1.toshiba-tro.de/tedd-files2/0/display-20091029144316.zip |] Display Driver]

    [| http://support1.toshiba-tro.de/tedd-files2/0/hdpd-20091029153241.zip | processor HD driver]
    [HD processor driver | http://support1.toshiba-tro.de/tedd-files2/0/hdpd-20091029153241.zip | processor HD driver]

    [| http://support1.toshiba-tro.de/tedd-files2/0/hdc-20091029153057.zip |] Console HD]
    [HD console | http://support1.toshiba-tro.de/tedd-files2/0/hdc-20091029153057.zip |] Console HD]

    [| http://support1.toshiba-tro.de/tedd-files2/0/hdmicm-20091029143829.zip |] [HDMI Control Manager]
    [HDMI Control Manager | http://support1.toshiba-tro.de/tedd-files2/0/hdmicm-20091029143829.zip |] [HDMI Control Manager]

    [| http://support1.toshiba-tro.de/tedd-files2/0/irda-20091029153518.zip |] Infrared driver]
    [Infrared driver | http://support1.toshiba-tro.de/tedd-files2/0/irda-20091029153518.zip |] Infrared driver]

    [| http://support1.toshiba-tro.de/tedd-files2/0/mdm-20091029153401.zip |] Driver Modem]
    [Driver modem | http://support1.toshiba-tro.de/tedd-files2/0/mdm-20091029153401.zip |] Driver Modem]

    [| http://support1.toshiba-tro.de/tedd-files2/0/sound-20091029151953.zip |] Sound Driver]
    [Driver sound | http://support1.toshiba-tro.de/tedd-files2/0/sound-20091029151953.zip |] Sound Driver]

    [| http://support1.toshiba-tro.de/tedd-files2/0/tv-tuner-20091029153805.zip |] TV Tuner]
    [TV Tuner | http://support1.toshiba-tro.de/tedd-files2/0/tv-tuner-20091029153805.zip |] TV Tuner]

    [| http://support1.toshiba-tro.de/tedd-files2/0/webcam-20091029143732.zip | driver Webcam]
    [Driver Webcam | http://support1.toshiba-tro.de/tedd-files2/0/webcam-20091029143732.zip | driver Webcam]

    [| http://support1.toshiba-tro.de/tedd-files2/0/wlesslan-20091112152016.html |] Wireless Lan Driver]
    [Wireless Lan Driver | http://support1.toshiba-tro.de/tedd-files2/0/wlesslan-20091112152016.html |] Wireless Lan Driver]

    [| http://support1.toshiba-tro.de/tedd-files2/0/regpatch-20091029153327.zip |] Registry Patch]
    [Registry Patch | http://support1.toshiba-tro.de/tedd-files2/0/regpatch-20091029153327.zip |] Registry Patch]

    [| http://support1.toshiba-tro.de/tedd-files2/0/regpatch-20091029153134.zip |] Registry Patch]
    [Registry Patch | http://support1.toshiba-tro.de/tedd-files2/0/regpatch-20091029153134.zip |] Registry Patch]

    [| http://support1.toshiba-tro.de/tedd-files2/0/vap-20091029153432.zip | value added package]
    [Value added Package | http://support1.toshiba-tro.de/tedd-files2/0/vap-20091029153432.zip | value added package]

    If you want to use a Media for the Media Center Extender, installing fingerprint software to get the driver for the sensor and uninstall it. This software prevents the Extender to connect to your media library.

    Now, install the applications according to the needs in alphabetical order. You'll miss the DVD player. Do not install from your old sources, it will fail. Download and install it to a Satellite Pro S300. Then, run the update DVD player check tool. This will take you to a download from Toshiba. Download and install this, it's a silent installation. After, you have a HD DVD player using the HD processor and the switch "upconvert".

    WOW! Very useful and long display
    I think it may be very interesting for others with Qosmio G50 unit.

    Thanks for sharing this with us!

  • Qosmio F15 - issue of recovery PROCESS1_INITIALIZATION_FAILED

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    This laptop has been infected with tons of spyware and a nasty virus disabled things like the ability to view the elements of the workstation in addition to shared folders. He changed the time and instead put the infection by the Virus or something to that effect.

    He had pop ups and was not easy to manage, so I used the Toshiba Recovery and Applications format of the HD DVD, then reinstall it by default. Complete installation with no error message. Then when it restarts, it goes to the start Qosmio screen and then flashes (very quickly) and a blue screen then travels to the menu of the advanced options (where you can choose Safe mode).

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    XP Media 2005 Edition came with the computer, but as the CD of the plant was not working, I decided to try to install XP Pro. Shortly after that it starts to install the Setup files, I get a blue screen with the following text:

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    > I'm completely at a loss...

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  • Re: Qosmio G30 and green screen problem

    Dear friends

    I thing is interesting for any owner of Qosmio to look at this:

    http://www.asklaptopfreak.com/laptop-notebook-help/2007/07/08/Toshiba-Qosmio-G30-screen-problem/comment-page-4/#comment-130784

    http://www.asklaptopfreak.com/laptop-notebook-help/2007/07/08/Toshiba-Qosmio-G30-screen-problem/

    My Qosmio G30 is already dead, I got an estimate from the official service, to repair my qosmio costs nearly 600 pounds. Is a design flaw. Go on the internet.

    Interesting links! Thank you.
    I have to say then I must be lucky. My Qosmio G30 (German model) works well and without any problems

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    The "Toshiba Quad Core HD processor" gadget works when I've been upgraded / decommissioning or other video processing in the "Toshiba graphic Video Library»

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    Simple treatment should see the upper left quadrant the gadget turn orange or red while showing a percentage. Complex treatment, perhaps using one of the other programs in the menu drop down the gadget can do all four quadrants of the gadget actively processing colors/percentage of changes. I saw all active quadrant during certain functions of video processing. I've not seen it activates when not video processing.

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