information failure ID

Hey all.

I was concerned by the problems of storage on my HP Pavilion 2240sa g6, so I recently ran a test to start. My results were a pass for intelligent control and a failure for the long DST. Failure ID is RUXQRT-69C7NT-MFPX1F - 61CT 03. My product ID is C4M14EA #ABU. I searched for the code of failure on the forums and found nothing so I was wondering if anyone could tell me what the ID of failure means please?

Thank you very much

John

Hello @JohnRedG,

Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.

I stumbled upon your post on the ID of the failure and wanted to help you!

Failure ID you provided, generally indicates the failure of the hard drive.  Please read the following for more information, if necessary: HP PC - display of error HDD before starting the computer

Please let me know if this information has been helpful by clicking the thumbs up below.

Kind regards!

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