Information false and fabricated by Lenovo people.

I just opened my newly purchased Lenovo Ideapad U460 and I am surprised to know that it does not come upwards with a DVD reader/writer. I had called twice to 1-877-958-4465 to confirm that if this one came with a writer, and they said 'YES', loud and clear. Now they say that they follow all based on the order number and this thing was not recorded or documented, I'm surprised by the way they make excuses and manage cheaters. Clearly, my application would not have any number of command since it was intended to gather information before actually ordering, but what baffles me is that they even bother to keep logs of all applications to manage no matter with or without an order number.

Since the DVD writer has been a major concern for me, this piece of crap is practically useless for me and no more use than a netbook.

Now, disappointing and unfortunate factor is that they say they can't do anything and have a single line of sugar coated: SIR, YOU'll HAVE TO PURCHASE A SEPARATE DRIVE FROM US, if YOU NEED ONE, where a * beep * "retarded" on this earth can understand! I'm really annoyed by their customer service and I would like to tell others to be deceived... Just STAY away from LENOVO!


Tags: Lenovo Notebooks

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