Inspiron 537 s - must I now buy an external DVD drive?
Hello
We have upgraded this s Inspiron 537 desktop computer to windows 10. It fitted perfectly and works great, BUT the DVD drive is no longer recognized or find anywhere within windows 10 [in 'My Computer', or the Device Manager]. However, it appears in the BIOS. The drive is a Hitachi HL GH50N. It worked perfectly with the upgrade to Windows 7.
Weeks become months soon and we have tried everything we can find. This includes editing the registry of Microsoft [in EnumDevice1, change, type 1 in the value data box]. Made no difference. Went to Dell and downloaded the update of the firmware for this GH50N drive several times [5], but the file will never open, or enter the run mode using any & all the programs in this PC. The only one who tries to open it is Windows image viewer, but it just sits in the mode of loading forever. We have also disconnected the cables of the drive, rebooted, then plugged in. Did not help of course. We can hear the drive spin upward and work very well.
If after all this, might be easier for us to buy a car cheap external usb DVD so that we can turn a casual program disc when you need? We get ' Las [:-(
Thanks a lot for all the help you can be. You care.
Mike & Linda
Whitney2010
Sounds like the DVD player has not, better to replace it, you can install another internal DVD drive, or use an external USB drive, your choice.
Newegg has a great special, you can buy a SATA internal DVD USB readers for $20 w/S & H so free.
http://www.Newegg.com/product/product.aspx?item=N82E16827136276
Bev.
Tags: Dell Desktop
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