Installation of elements of problems. I always get the info to download the Advisor after installation

Version of 64-bit items downloaded 4times, installed a desinstallion delete all including the time adobe in the registry. I have alwas get the info to download the Advisor after installation! I have the file on my desktop, but nothing else!

Hi gerhards34108030,

I'm sorry that you are having a frustrating installation. You receive the prompt to download the Advisor because a previously installed Adobe app has been incorrectly removed. You can use the Adobe Creative Cloud cleaning tool to resolve installation problems.

If this does not resolve your problem, we need additional information to solve problems. What is your operating system and which version of elements are you installing? This is Photoshop or Premiere elements?

Best,

Del

Tags: Adobe

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