Installation of HP OfficePro 8500 on Windows Vista fails repeatedly

1. system: Windows 7 Vista completely up to date. An OfficePro 8500 HP. Fully functional.

2 printer has gone offline, if we could still and scanning.

3A ran the MS software troubleshooting of devices and printers. Found no error.

4 used the HP software to uninstall the printer driver and software.

5. power cycle the printer to force a reconfiguration of the default printer.

6 restarted Windows System.

7. use the HP Printer doctor tool to check. Use the tool to download HP install the tool and the printer drivers.

8 completed the installation. Fax Works works/Scanner.

9. the printer does not print.

10. check line print, turned on the spooler and turns off, check the print queue. The documents are not sent to the queue print.

What to do next?

Note: I now got 4 hours into this mess. Even $100 an hour, it would be cheaper and I imagine that more quickly to buy a new printer.

Welcome to the @Wm_Dailey forums

I read your post about the question of impression you have with your Officejet 8500. The good news is that if the printer copies, scans or faxes, the printer itself works fine, and the problem is more in the software, the driver or the operating system.

I will do my best to help you with this. In order to find the best info, I would need to know if you are working with Windows Vista or Windows 7 and what 8500 model you have.

Let me know and I will check it for you.

In the meantime, try to restart the print spooler:

Tags: HP Printers

Similar Questions

  • My Window Vista fails to update KB 2533523 and 2468871 KB

    My Windows vista fails to update CB25335223 and KB 2468871 several times already.  I tried to update menually via the microsoft Web site, but he did not find these two updates?  What should I do?

    Hello

    1. what happens when you try to install updates?

    2 are you able to install some other updates?

    3. do you get an error message?

    Method 1: Put the computer in a clean boot State before updates

    Note: After installing the updates, follow step 7 in the link provided to return the computer to a Normal startupmode.

    Method 2: Temporarily disable any security software.

    Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

    Method 3: Download and install the 1 kb/2533523 for the .NET Framework 4 reliability update

    http://support.Microsoft.com/kb/2533523

    Download and install the update kb/2468871 for the .NET Framework 4.

    http://support.Microsoft.com/kb/2468871

  • installation problem of alpha Centauri on windows vista

    I'm unable to install alpha Centauri on vista

    I run the installer, but nothing happens

    Hello
    Do you have an error message when you try to install?
     
    There is currently no information about compatibility with Windows Vista to alpha centauri. It may or may not be compatible with Windows Vista. Clickhere to check.
    However, you can follow the steps and check:
    Step 1:
    You can try to right click on the file setup.exe and "run as Administrator".

    Step 2:
    If worked well in Windows XP, I suggest that you run alpha centauri in Windows compatibility mode .
     
    If it still does not work, I would say that you contact the manufacturer of the game for a better support.
     
    Aziz Nadeem - Microsoft Support

    [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

  • corrupt installation. You want to reinstall windows vista professional.

    My windows vista business original installation is damaged & I have the product key. But I can't find the software to install. can you tell me how to get the software or download from any link.

    If Vista Business pre-installed, so you can have a "Recovery" partition on the hard drive. If so, then check the user manual to find that button (usually an F key) support during the initial boot process / screen in order to start the recovery process.

    Your other option is to call the manufacture of ther PC support team and ask them to send you the recovery media.

    JS
    http://www.PAGESTART.com

    Never be afraid to ask. This forum has some of the best people in the world to help.

  • Error7 message about the signature unidentified, the upgrade and installation of iTunes 10.5 for Windows Vista.

    Original title: error upgrading and installation of iTunes 10.5 for Windows 6.

    I tried all kinds of ways to solve this problem, but I can't seem to find a solution. This all started when I tried to update my iTunes to version 10.5. Then came the error message 7 on unidentified signature etc. I could not even run my iTunes more then. I started download iTunes again to repair and it just doesn't work. I don't have problems with the installation of my iTunes for the first time a year ago and upgraded whenever I allow it.

    All other methods I tried to correct the error includes:
    • Uninstall iTunes completely and everything that it supports the programs and files (Quicktime, supporter of Mobile, Hello, Safari etc.)
    • Download Quicktime separately after you have uninstalled it as suggested by other users in some forum.
    • Update the frame Microsot.NET as suggested by the Apple Support site.
    • Manually started the installation of such Windows program suggested by one of the answers on this site:

      a. click the Start button, and then type services.msc in the start search box and press ENTER.
      b. Locate the Windows Installer service.
      c. check that the status is started. If the condition column is empty,
      d. right-click on Windows Installer, and then select start.
      e. If you get error trying to force start the Windows Installer service, then try to change the Startup Type to automatic.
      f. restart the computer.

      I have tried for at least 10 times and I have not yet set and am frustrated. Would be really grateful a solution to this soon.

      Windows Version: Windows Vista Home Premium - Version 6.0 (build 6002: Servie Pack 2).

      Thank you.

    Hi Junetyl,

    What is the complete error message you get?

    Method 1:

    You can see the article next to the Apple support and check if it helps.

    Remove and reinstall iTunes, QuickTime, and other software components for Windows Vista or Windows 7

    You can also consult the following article:

    iTunes for Windows: "Error 7" message when you open iTunes

    You can also try the following steps and check.

    Method 2:

    You can run scanning of the file system [SFC] checker on the computer that will replace missing or corrupt files & check if the problem persists.

    For more information, you can consult the following link.

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    Method 3:

    You can also perform a clean boot and check if you can install iTunes.

    A clean boot to check if startup item or services to third-party application is causing this issue.

    You can read the following article to put the computer in a clean boot:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    After the troubleshooting steps, please refer to clean the boot link to put the computer to normal startup mode.

    You can also get in touch with Apple using Arthur support.

    Apple iTunes Support

    Hope this information is useful.

  • get a windows installation error is not installed correctly during the installation of a 3rd - party in Windows Vista software

    I get an error message: windows install is not installed correctly during the installation of software 3 rd-party on Windows Vista Home Edition. Why I get this error and how to fix it?

    Hello

    I suggest you try the steps from the following link and see if that helps.

    How to troubleshoot issues that may occur when you install, uninstall, or upgrade one program on a Windows computer
    http://support.Microsoft.com/kb/2438651#appliesTo

  • Windows Installer 4.5 installed it on Windows Vista

    Original title: defective Installer

    Ultimate home, update 2, 64-bit Vista. Have a defective installation program and install download of 4.5. Said there is not enough storage, but there are 129 available concerts.

    Hi rdr2345,

    1. are you referring to Windows Installer?

    2. Why do you want to install Windows install 4.5?

    3. What is the complete error message you receive?

    4. where did you downloaded version of Windows install 4.5?

    You do not have to install Windows install 4.5 version if you have Windows vista service pack 2 installed on the computer.

    If you still want to install it, then I suggest that you restart the Windows Installer on the computer and check if it works.

    (a) click Start, click run, type services.msc in the Open text box, and then click OK.

    (b) in the list of Services (Local) , right-click on Windows Installerand then click restart.

    Windows install 4.5 Redistributable

    http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Cannot start from the installation DVD after factory reset my Windows VIsta computer.

    Original title: PC crash will not restore

    My pc crashed this morning.  I tried restart did not work.  System Restore tried told me no restore points.  Then did restore it to the factory, formatted, then said it was full but the pc still does not start.  I am trying to recharge cost of Windows Vista, but the pc can't see the cd, dvd, or usb key, so I can not install.  How can I reload windows?

    Hello

    Remove all external devices such printer, USB drives and check if you are able to boot from the DVD. If this does not help, contact the OEM (Original Equipment Manufacturer).

  • After the installation of new hardware and reinstall Windows Vista tells me that my product key is not valid.

    original title: Windows activation problem.

    I have windows vista 64-bit. I installed 2 or 3 years ago and wanted to reformat because I bought a few new parts. So I reformatted and reinstalled windows, but it's now, it tells me that my key is invalid for activation. Is my drive that I bought and it worked before, why now it does not work after reformatting?

    How to activate Windows 7 or Vista manually (activate by phone)
    1) click Start and in the search for box type: slui.exe 4
    (2) press the ENTER"" key.
    (3) select your "country" in the list.
    (4) choose the option "activate phone".
    5) stay on the phone (do not select/press options) and wait for a person to help you with the activation.
    (6) clearly explain your problem to the support person.
    (7) the person must give you a confirmation ID, copy it down on paper,
    (8) check that the ID is correct in reading the support person.
    (9) to enter the ID number, then click 'Next' to complete the activation process.

    ----------------------------  Alternatives -------------------------------------

    Microsoft Activation centers worldwide telephone numbers:
    http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx
    (This site is for activating Volume License, but if you call, they will help you)

    The phone number is not working:
    Microsoft Wordwide contacts: http://www.microsoft.com/worldwide/default.aspx

    J W Stuart: http://www.pagestart.com

  • installation of expedia streets 98 in windows vista problem

    I like expedia streets 98 but cannot be installed in my Dell with windows vista home basic edition.  After installing and opening of the mapping program, my computer said I have problems with the Pushpins (there is no reference) and I restarted it following the instructions and still does not download.
    My Dell computer is 3 years old.  My old computer has XP and it works well with this program of mapping expedia... I love this mapping program.

    You can't use a program forever in modern operating systems.

    http://www.Microsoft.com/Windows/compatibility/Windows-Vista/default.aspx

    Windows Vista Compatibility Center

    First thing to do is to check its Vista compatibility at the link above, and if not to see what patches/solutions are available from its manufacturer...

    http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-compatibility-mode/

    If this is not Vista compatible, read the info on the link above.
    It works for some programs, but not all.

    This applies to software programs, NOT hardware drivers.

    If it's Vista compatible > uninstall it > Re-download/save to your desktop > right click on setup.exe O run as admin.

    See you soon.

    Mick Murphy - Microsoft partner

  • installation of the latest version of windows vista and pc crashes

    I received an alert that there were new updates and install. Unfortunately for me, when I installed windows vista update, upgrade or whatever it is, it crashed my computer and now all I have is a blue screen and my computer tells me that my computer could not start and use the Recovery Manager? Even this does not work, it was 'restoration' for 24 hours

    Windows Update Forum:

    It comes with Vista, upgrade install and activate Forum.

    You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

    http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

    When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

    In this way, you will receive the best help.

    See you soon.

    Mick Murphy - Microsoft partner

  • installation printer hp photosmart 7550 on Windows Vista system

    I managed to install the printer and print jobs show ready to print but not printed.

    Not sure if this printer is compatible with my operating system?  Site Web of HP said to use a driver for a deskjet 5550 but did not specify where this driver can be downloaded.

    Any help would be appreciated.

    Thank you

    CARVER405

    Hello

    You are right. There is no 7550 driver for Windows Vista, and you must use the 5550.

    Step 2 explains how to get the driver here:

    http://support.HP.com/us-en/document/c00808478

    Note in step 7, 'select the printer driver appropriate replacing' means that you must select the DJ 5550 in your case.

    Hope that help.

  • Update failed for Windows Vista failed KB975517

    I get the same message update failed

    Hello

    In Control Panel - Windows Updates - right click top and HIDE.

    Then download and install it here:

    Update security for Windows Vista (KB975517)
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=29842c0c-8930-4B5F-83c6-1a718974b63f&displaylang=en

    Then run this:

    How to reset the Windows Update components? -a Mr Fixit
    http://support.Microsoft.com/kb/971058

    Description of the system for Windows Vista, Windows Server 2008, update tool and
    for Windows 7
    http://support.Microsoft.com/kb/947821

    ----------------------------------------------

    If necessary you can incident free get reports however the above should take care of it for you.

    Windows updates - free Incident report

    Go here and click on-> Windows Update fails while searching, downloading or installation of updates
    http://support.Microsoft.com/GP/wusupport#tab3

    The security updates, you can get free support Incident report
    http://www.Microsoft.com/protect/resources/support.aspx

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

  • Windows Vista failed to check the updates, error 80070490, did he ran but the problem persists

    KB2679255 & KB2676562 installation problems. Look for day, but Windows Vista Impossible answer updates check updates, error code 80070490. Other updates to Windows Installer. Ran he made but problems persists.

    http://Windows.Microsoft.com/en-GB/Windows-Vista/Windows-Update-error-80070490

    Windows Update error 80070490

  • Windows Vista fails to update

    All, but one or two of my updates failed to install in the last two weeks. The Start button still shows "ready to install updates. I press the Start button and it, and it starts the installation and the computer shuts down. After the restart and the same updates failed are offered again to install. The cycle I described repeats once again. I noticed when I turn on my computer to restart the computer "Windows Iinstaller" flashes on my screen several times as if it was unstable. It also flashes when I open windows mail. I don't remember what happens before. Is there something I can do to stabilizer Windows Installer?

    Hello

    ·         You did changes to the system before the update?

    ·         You get an error message while updating fails?

    ·         What are the updates you are trying to install?

    Method 1: check for Windows Update history.

    1) click Start.

    2) click on all programs.

    3) click Update widows.

    (4) in the left pane, click view update history.

    http://Windows.Microsoft.com/en-us/Windows-Vista/see-which-Windows-updates-are-installed

    Method 2: Run Fixit

    Follow the steps in the link to run the Fixit tool and check if the problem is resolved.

    http://support.Microsoft.com/mats/windows_update/en-us?EntryPoint=lightbox

    Click the link below for reference:

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

    I hope this helps.

Maybe you are looking for

  • How can I block certain types of e-mails from my Inbox in?

    My Yahoo email address has been sold to a sex dating service and I get emails that I have no desire to participate. How to filter all this garbage?

  • where was I

    When I'm searching around for different issues in the communities of support, I come to the point where I have to click to see more. Ok. You are looking for a question, read it. Ok But when I come back, I come back to the first page and have to start

  • Artists in dual display in my music - view artist

    Starting this week, no reason apparent, since I added new videos to tracks/music to my iTunes library, whenever I do (with the exception of two tracks), each was created as an artist in double (see example of Troye Sivan in image - artist on the left

  • DAC7642-43

    Hello! I try to connect to microchip DAC7642-43, collected the regime created by the statement but why on an output of the plan is do not present a signal.Command prompt I am doing wrong? Data sheet: http://lkharlamov.chelcom.ru/sites/default/files/D

  • Contradictory debugging tokens

    Hi all: I have my own debugging token on my Z10.  A developer of colleagues sent me an app that he wants me to take a look at.  However, if I try to load the app on my Z10, I get debugging conflict error.  If I remove my debugging token, I get an err