Installation of HP printers makes my cursor crazy

I have a PhotoSmart 6510 and a new Officejet 8600, and after their installation, my cursor constantly gives me the circle "loading". It is extremely annlying and seems to have slowed my laptop. I'm so fed up I uninstalled both printers and my cursor is now very well. Any body knows why this happens and RAS is the solution? This never happened with my old Officejet 8500 a.

Hello

I assume that you have installed the software from the CD? Please correct me I f I'm wrong.

It is a known issue with some version of the previous software that are resolved by the latest version of the software, you can find the following as a reference document:

http://support.HP.com/us-en/document/c03191239

Uninstalling the software to uninstall following under all programs > HP > model of the printer folder and install the latest version of the software should solve.

You can download the latest version of the software for your printer from the links below:

Photosmart 6510:

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-108880-3&cc=us&DLC=en&LC=en&OS=4062&product=5058336&sw_lang=

OfficeJet Pro 8600:

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-108858-3&cc=us&DLC=en&LC=en&OS=4062&product=4323659&sw_lang=

Shlomi

Tags: HP Printers

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