installation of Technical Communication Suite components break down
I migrated to a laptop with Windows XP to a computer laptop 64 bit Windows 7. Post migration I have re-installed Technical Communication Suite 4. When installing, I get an error that presenter could not be installed because PPT 32-bit is not present. In addition, Captivate can create swf files. Please help to solve these problems.
Alisha in support of Adobe has been able to solve the problem:
- Navigate to the following location and open the mentioned file: C:\Program Files (x 86) \Adobe\Adobe Captivate 6\AdobeCaptivate.ini
- Add the following tag in the file: Use32BitJVMForPublish = 1 (as shown in the image below)
In addition, do the same for the file at the following location: C:\Program Files\Adobe\Adobe Captivate x64\AdobeCaptivate.ini 6.
This seems to have worked.
Tags: Adobe FrameMaker
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