Upgrade to Technical Communication Suite

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• CS6, suite e-Learning, Technical Communication Suite: licenses and hardware upgrade.

  In my PC I have installed:

  Creative Suite Master Collection 6.0

  e-Learning Suite 6.1

  Technical Communication Suite 4.0

  I'm upgrading from my HARD drive to a new SSD (cloning) and put them in a newer PC

  The old drive will be erased.

  I'm going to have a problem with my Adobe licenses?

  Should I do something?

  Thank you

  Patrick

  OK, this is the answer to my own question.

  (1) I cloned the drive

  (2) I have just disabled (help/disable) an application of each suite; This disables all of the following. If the option 'Disable' search grayed out just wait awhile and try again.

  (3) start the cloned disk (in my case Windows 8.1 retail I had to enter my Windows SN) and now run at least one application of each suite; you will be prompted to
  Sign in using your AppleID (you need an Internet connection) and you will be prompted subsequently correspondent SN.

  That's all.

  No uninstall was necessary!

• Impossible to install the components of Technical Communication Suite 3.5

  Standard installation of tech comm 3.5 suite fails the last obstacle.

  Log file is the following:

  Exit code: 6

  Please see the faults and warnings below for troubleshooting. For example, ERROR: DS013, DW050... WARNING: DS013, DW016...

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 3 (s), 5 warning (s)

  WARNING: DS013: Payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 is already installed and the load of the session {E3794450-8781-11E0-B632-B1904824019B} AdobeHelp 3.5.0.0 has no connection to upgrade/conflict with it.

  ERROR: DS013: check the integrity of the payload: failed with code 1

  WARNING: DW016: NOTE: cannot set the payload {CDFA9A73-683D-48cc-BB8E-5ACF8019963B} MSXML 4.0 SP2 4.0.0.0 action such that she is already being updated by the payload {82A867E9-52D6-4f0d-B5F1-D96965B1D3B3} MSXML 4.0 SP2 4.0.0.0

  WARNING: DW016: NOTE: cannot set the payload {CDFA9A73-683D-48cc-BB8E-5ACF8019963B} MSXML 4.0 SP2 4.0.0.0 action such that she is already being updated by the payload {82A867E9-52D6-4f0d-B5F1-D96965B1D3B3} MSXML 4.0 SP2 4.0.0.0

  -Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} standard Adobe 2.0 2.0.0.0.

  WARNING: DF029: ARKServiceControl::StartService: standard Service not started or stopped. Current status: Exit Code 0: 0 Service specific exit Code: 0 (Seq 1)

  -Payload: {7DE6CDC3-CFEE-4564-813D-3F59E5D71F10} Adobe Captivate 5.5 5.5.0.0 -.

  WARNING: DF012: file/folder does not exist in the E:\Adobe Technical Communication Suite 3.5\payloads\AdobeCaptivate5.5Core\OEM(Seq 4002)

  ERROR: DW050: the following payload errors were found during the installation:

  ERROR: DW050:-Adobe Captivate Reviewer: installation failed

  ERROR: DW050:-Adobe Captivate Quiz results Analyzer: installation failed

  Hello

  Looking at the log files indicate that you had already 'Reviewer' and 'Quiz analyzer"installed on your machine from the previous installation of Captivate. "Adobe Captivate Reviewer" and "Adobe Captivate Quiz results Analyzer" are installed as a component separated when you install Captivate. Even if you uninstall Captivate, also you must uninstall these two separately. I think in your case, you already had before Captivate on this machine. If this is the case then you can ingnore these errors and continue to work. You can also check by launching the above two items separately and see if they work.

  Kind regards

  Mini,

• installation requirements for Adobe Technical Communication Suite 2015

  My question is about the installation for Adobe Technical Communication Suite 2015 requirements. The requirement of "16-bit video card": This means that the video card must be external (like those used for games). Or video integrated on the motherboard will be fine, make sure it meets the specifications.

  A video card on the motherboard should be fine.

  These specifications are very basic and computer hardware most sold in the last 5 years would easily meet these specifications.

• installation of Technical Communication Suite components break down

  I migrated to a laptop with Windows XP to a computer laptop 64 bit Windows 7. Post migration I have re-installed Technical Communication Suite 4. When installing, I get an error that presenter could not be installed because PPT 32-bit is not present. In addition, Captivate can create swf files. Please help to solve these problems.

  Alisha in support of Adobe has been able to solve the problem:

  • Navigate to the following location and open the mentioned file: C:\Program Files (x 86) \Adobe\Adobe Captivate 6\AdobeCaptivate.ini
  • Add the following tag in the file: Use32BitJVMForPublish = 1 (as shown in the image below)

  

  In addition, do the same for the file at the following location: C:\Program Files\Adobe\Adobe Captivate x64\AdobeCaptivate.ini 6.

  This seems to have worked.

• Preliminary program of Technical Communication Suite 2

  Hello
  
  Does anyone know if a technical Communication Suite 2 beta program has been announced? I have not found anything on the Web site. I understand that anyone could have been invited to participate has signed a confidentiality agreement, but all what I want to know is if such a program is available, and if the Adobe website has any non-confidential information about it.
  
  Thank you
  Andrea

  It's what I figured, but thanks to you in order to confirm the two!

  Andrea

• Cannot open the Technical Communication Suite 5 installer

  I use a Windows Vista-based computer. I downloaded the files for the 5 of Technical Communication in the trial, but I'm unable to open the TechCommunicationSuite_5_LREFDJ.exe file to install it.

  I wasn't able to use the Download Manager because I had a not enough space on my C drive. However, I managed to download the files to a different drive (where I plan on installing the program as well). The two files (.7z and .exe) located in the same folder. When I double-click on the .exe file, nothing happens. (Also tried it with the right button > open & right click > run as administrator.)

  Anyone know what I am doing wrong?

  The 7z file should be 5 GB and the exe should be 1.6 mb.  are they?

• Install problems with Adobe Technical Communication Suite 3.5 Acrobat Reader

  Resettlement away on replacement Gb 1. HDD but recur does a not install Acrobat Reader element (all other installed without problem). State information as follows: "There are problems with your installation" and the following:

  "Exit code: 6.

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 4 (s), 2 warning (s)"

  System details: Dell Inspiron 530 with clean installation of Vista Home Premium 64-bit Service Pack 1 and latest pack redistributable installer.

  Thanks in advance for your help.

  Hi angusblack,

  Try the steps mentioned in this KB document troubleshooting errors 'Exit Code 6' and ' exit 7 "Code install Adobe Creative Cloud, CS6 and CS5.5.»

  Kind regards
  Nicos

• How can I install my subscription on 4 technical communication on a new laptop?

  I have a subscription to Technical Communication Suite 4, which has been used since Oct 2012. I have a new laptop from Windows 8 and would like to install and use TCS4 on it. How should I proceed?

  I'm not familiar with the Technical Communication Suite.

  If you use one of the versions of Adobe Creative Suite 4, you can download it here: products CS4 download

  Please see the instructions to extract the files and install your product.

  Alternatively, you can download it here:

  http://prodesigntools.com/download-Adobe-CS4-and-CS3-free-trials-here.html

• Upgrade my Adobe Creative Suite Design & Web Premium to CC

  What is the cost (month/year?) and/or opportunities to upgrade my Adobe Creative Suite Design & Web Premium > CC?

  Hello

  Please go through different plans available on our Web site for all demands of price:

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  For any other question, please contact adobe help support:

  Contact the customer service

  Sales of Adobe:

  Adobe | Of requests for the

  Hope this helps!

• Can I upgrade my Adobe Creative Suite 5.5 Design Premium for MAC Student Edition to CS6?

  Hello world

  Can I upgrade my Adobe Creative Suite 5.5 Design Premium for MAC Student Edition to CS6?

  The German adobe site says it's possible:

  "Upgrades (blasting, Bestellung und prices)

  ICH besitze already eine previous eines Version CS-complaint oder einer CS-Edition.

  Kann ich den handy Upgrade price to claim nehmen?

  Winches einer oder Creative Suite-Edition der Version 5 5.5 sind zum Upgrade auf die berechtigt Creative Suite 6.

  Dies gilt auch as owners von CS5-oder CS5.5 - Einzelprodukten. Versionen vor CS5 sind nicht zum kostengunstigen berechtigt Upgrade. »

  "Bestellung.

  Wie sind of upgrading guidelines as of Creative Suite 6?

  Winches einer oder Creative Suite-Edition der Version 5 5.5 sind zum Upgrade auf die berechtigt Creative Suite 6.

  Owners von CS5-oder CS5.5 - Einzelapplikationen sind zum Upgrade auf das equivalent CS6 product berechtigt,

  nicht auf eine Suite Edition is. Versionen vor CS5 sind nicht zum kostengunstigen berechtigt Upgrade. »

  but doesn't say no where to order or download the software or how to do the upgrade.

  Kind regards

  Patrick.

  Lol actually, versions only available student are subscriptions of creative cloud for students and teachers.

• Path to upgrade to Adobe Creative Suite 6 Design & Web Premium

  Where can I get propper information regarding upgrade path if I m the owner of a "Adobe Creative Suite 6 Design & Web - Premium Upgrade (MAC) - upgrade from Adobe Creative Suite 5.5.

  It seems to me that I have to buy one of the CS 5.5 versions listed on the installation of the upgrade package , but I m unshure about language.

  What I need to buy an English version or I am free to choose a version provided to the European Union or the Switzerland (as marked on the package, too)? I am a German user of Swiss origin.

  It would be very nice if you could help me with this!

  CAN´t and I m absolutely unshure find my way in this jungle of version :.-(

  Greetings, Sascha

  P.S.: for now I Don t upgrade to a CC Version!

  Yes, das ist problem info. Laut-Chat support works als upgradeberechtigte Vorversion folgendes:

  CS5.5 Version (non 5.0) auf basis einer EUW (Englisch) oder eine arbitrary other European language. Sharp werden im Code als block "lRE/JPL" bzw. Gekennzeichnet "EUW/IE.

  VIELLEICHT hilft Info ja auch bei einem similar problem other sharp, da solch ein sehr unubersichtlich kann breast procedure. Danke, Sascha

• printer and the computer will not communicate. Due to upgrades and technical support found no reason __any!

  No communication betwn pc and printer.  Has done all upgrades, tech only checked - no problem!  I have 6 documents waiting to print.  Cannot get c8180 printer wireless to print via my pc.

  No communication betwn pc and printer.  Has done all upgrades, tech only checked - no problem!  I have 6 documents waiting to print.  Cannot get c8180 printer wireless to print via my pc.

  This is a tutorial for Windows:

  Printer in Windows problems
  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  The tutorial consists of 3 parts:
  Step 1: Check hardware
  Step 2: Use a troubleshooting tool
  Step 3: Update drivers

  Application Microsoft Support Fix It:
  http://support.Microsoft.com/mats/printing_problems/en-us

  Support for technical problems of Windows Vista - print
  http://support.Microsoft.com/ph/11732#tab11
  For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

• Upgrade to Adobe Creative Suite 5 or 5.5 for PC Creative Suite 6 for Mac

  I am currently using Adobe Creative Suite 5 or 5.5 for PC. I think I saw that I can move on to the Creative Suite 6 for about $400. I'm in the market for a new computer and thinking about buying a Mac. I'd be able to go to the Creative Suite 6 for Mac for the same price?

  OK, I thought that I must give to CC... But on the CS6 FAQ page, the question arises, ', I own an earlier version of a Creative Suite product or suite edition.» "Do I get a discount if I switch to CS6?" and the answer is,

  «An edition on CS5 or CS5.5 owners eligible for the price to upgrade to an edition on CS6.» Owners of an individual product of CS5 or CS5.5 will qualify for the upgrade on the CS6 product price. Any version earlier that CS5 will not be eligible for the upgrade price. »

  As you said, CS6 is a few years, so it is possible that this has changed and has just not been updated on the FAQ page. So, I wanted to just make sure before I purchase/update.

• Adobe software, questions about upgrades and why creative suite 6 is not mentioned in my login?

  Hello

  1st question is why I can't find my creative suite 6 in the specifications of my account?

  2nd question, how can I upgrade my software, is it only possible by going cloud? or is it still possible the old way of mode as I'm used to go by downloading?

  concerning

  Philippe

  Hi Philippek,

  I'll try to answer your questions one by one:

  1: If you are not able to find your CS6 in your Adobe account, this means that you might not have saved it. In case you want to find your serial number, check this box. Quickly find your serial number

  2nd: CS6 is last & latest perpetual more offered by Adobe. Especially since you can choose our Creative Cloud products. To learn more about Creative Cloud, check this box. Software and services for creative professionals | Adobe Creative Cloud

  You can also view the available plans. Pricing and membership creative cloud plans | Adobe Creative Cloud

  Hope that answers your query.

  Concerning

  ~ David