Installation problem: acrobat pro xi (test)

I continue to have problems to install acrobat xi pro trial version. Initially I got the error code is error 16... After many attempts to re - install the installation is interrupted, and I have to hit "Done" to exit the installation window.  If I try to re - install the same thing will happen.

I crossed the record of setting options and rebooted only to meet the same question again and again. Runs on windows xp.

I want to try the cleaner Acrobat: http://labs.adobe.com/downloads/acrobatcleaner.html

but I fear that it will remove other installs (CS4) of software Adobe on my computer.

Y at - it a hope?

Hello Monica,.

I would like to help!

Error 16 ususally arises because of insufficient permissions.

Please follow the steps mentioned in the KB: http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html

Let me know if this helped!

Best regards, Stacy

Tags: Acrobat

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