Installed CC and my manager CC points only updates for CS6 and says 'Install' next to the CC version

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  Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  I hope this helps.

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  2 different problems:

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  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
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  Please see this link to install versions of Creative Cloud 2014:

  Direct download links of Adobe CC 2014: 2014 creative cloud release | ProDesignTools

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  Check the language of preference in the application of the CC.

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  If you subscribe to creative cloud, you must first install the Adobe Creative Cloud application:CC help | Creative cloud desktop.

  Do not forget to connect to Adobe using the same id (e-mail) adobe, you signed up with.

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  Available downloadable Setup files:

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  • Lightroom: 6.4|  6| 5.7.1| 5 | 4 | 3
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  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

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  Kind regards

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  Frustration is closer...

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  Make sure you only select between upgrade/Full and Mac/Win.

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