Installed FF30.0, browser does not work.

I've recently updated FF to 30.0. Then the browser would not work. It happens with just a white blank page and no shortcuts to the toolbar that I saved. I can type in an address, but when I press enter or click OK, it does nothing. None of the button don't seem to do anything, so I can't even in settings. I backed up my profile and uninstalled everything, including user data, but it still does not work. I installed a previous version and it works fine.

HI bgbaumgart,
The only two things I can think of that can cause it is not is a folder of profiles in this path of the file if it is hidden, or installing Firefox is broken.

To display these check these instructions how to display records: http://kb.mozillazine.org/Show_hidden_files_and_folders

The name Bryan FF is there, so the meta data file is possibly corrupted?

If it is a clean reinstall:
Some Firefox problems can be solved by performing a clean reinstall. This means that you remove Firefox program files, and then reinstall Firefox. Please follow these steps:

Note: You can print these steps or consult them in another browser.

  1. Download the latest version of Firefox from http://www.mozilla.org office and save the installer to your computer.
  2. Once the download is complete, close all Firefox Windows (click on quit in the file menu or Firefox).
  3. Remove the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:

      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x 86) \Mozilla Firefox
    • Mac: Delete Firefox in the Applications folder.
    • Linux: If you have installed Firefox with the distribution-based package manager, you must use the same way to uninstall: see Install Firefox on Linux. If you have downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click on the downloaded Setup file and go through the steps in the installation wizard.
    2. Once the wizard is completed, click to open Firefox directly after clicking the Finish button.

More information on the resettlement of Firefox can be found here.

WARNING: Uninstaller or the use of Firefox and not run a third remover as part of this process, because who could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and passwords saved. They can be retrieved easily unless they have been backed up on an external device!

Please report to say if this helped you!

Thank you.

Tags: Firefox

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