' Installed memory (RAM): 8.00 GB (3.12 GB usable) ", what does that mean?

Recently, I added 4 GB memory to my existing 4 GB, for a total of 8 GB of RAM.

After installation, I checked system properties to find this info.  ' Installed memory (RAM): 8,00 go-go (3.12 useable).
In addition, 'Windows Experience Index' before when I had a single 4 GB stick was 7.4, now after adding another stick of 4 GB, it came down to 5.9.
Does this mean the extra 4 GB of RAM, I added is not used and is only slow down my computer?
If yes how to do all 8 GB of usable RAM and have a higher Index Win Exp?
The system configuration:
Processor: AMD Phenom 2 X 4 955, 3.2 Ghz
Memory: Corsair DDR3 (CMV4GX3M1A1333C9) 4 GB * 2
Graphics card: Nvidia GeForce 210, 1 GB
Motherboard: ASUS M4A78LT-M THE
Power: iBall 350 W power supply
OS: Windows 7 Ultimate 64-bit.
The version of the BIOS/Date: American Megatrends Inc. 0801, 17/01/2011

Assuming that it is memory under-score, it probably means that the memory is not fully compatible

http://www.Corsair.com/learn_n_explore/ is a website that ensures that you get compatible memory

Tags: Windows

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