Installer CC launches several times to failure

Hey guys,.

I had a quick glance and found no something like what happens to a customer, so I try to install CC.

The user has downloaded Adobe CC to install, but when you click on the installer, it starts to think for a few minutes and then just don't throw, no error message or anything, just does not start. Thought it was off then tried to do the same thing with the Task Manager open and found that he tries to launch the installation program nearly 30 times and then open the crashes on having too many sessions.

Think it might be a funky so deleted and re-uploaded Installer Installer and tried and same thing.

The user's machine is running on Windows 7 pro 32 bit OS and account currently drive DC, Photoshop and Flash installed.

Is there something I'm missing here?

DRM for your help.

See you soon

James

Hi James % 40GRIT,.

As you mentioned that the machine is in a domain, and it requires identification of connection of field information, I would ask you to contact with the it team to access admin and then try to run the installation as an administrator as Sheena mentioned in his previous roles and share the results.

When you work with your team of local administrator, you can also try to create a new admin user account and check if it is working for you.

Thank you.

Tags: Adobe

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