Installer crashes: OfficeJet 5610 drivers Windows 7 64-bit professional

This is the result of every time that I have download the package on the HP site and try to install it on my new Dell Inspiron 17R with Windows 7 Professional 64-bit:

Microsoft Visual C++ Runtime Library

Runtime error!

This application has requested the execution to terminate in an unusual way.

Please contact the support team of the aplications for more information

Hello

First of all, please make sure that you use the following Setup program, with the sam file name and size:

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Al-75052-1&cc=us&DLC=en&LC=en&OS=4063&product=441125&sw_lang=

On the start menu click folder in the search bar and open the temp folder listed.

Select all the files in this folder and delete them, then the trash emprty (these are all temporary files, it is safe to remove).

If some files cannot be deletions ignore these files... as soon as there is any remaining files, but there are several remining files you are fine.

Then try to run the Setup file again and check any change.

If it persists, open the folder %Temp%, and then open the HP installation folder that begins with 7z.

Open the Util folder then the CCC folder.

Run the Uninstall_L4.bat file. If nothing appears only a CMD dialog box after a few sewconds click Enter and follow the uninstall by confirming one of these... more complete uninstallation, restart your PC as required and try to reinstall the software.

If the same phenomenon happens again, try this tool and check if this can help, following

http://support.Microsoft.com/mats/program_install_and_uninstall/en

If the issue still run Windows Update and make sure that you are fully up to date of tp and there is no update available, check for the difference.

Tags: HP Printers

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