Installing a version of Premiere Pro CS5 without being able to unregister it?
I got a version of CS5 of Premiere Pro (Mac) (updated for CS4 for Windows) that I couldn't turn it off because my laptop broke, how I install on a new system?
Whenever I try to download and activate it, he rejects me any type of access and says missing an older file (I guess than the CS4?) "But it was a version of windows, I have never installed by CD on my Windows PC). I have improved the CS4 via a Web download on my Mac.
Thank you
Please check the steps mentioned in: https://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html
Here is the link to contact customer service
Tags: Adobe
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Post edited by: Bill Gehrke
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