Connectivity with AT & T-Motorola 3360 and Airport Extreme problems

Bought a new extreme-Airport (7.7.3) to replace my old AE after 9 years of service.  The installation procedure, but could not get the airport to connect with my modem (Motorola 3360).  Called at & T and they crossed put me the modem in Bridge mode and which seemed to work.  But only temporarily (about 5 hours).  Restart the modem and the airport was not working.  Troubleshooting I tried to plug my MacBook directly into the modem, but even the computer couldn't get an internet connection.  Another call to AT & T and they reconfigure the modem to their end.  After 90 minutes and try everything they could, they have finally admitted defeat and told me that they could not solve the problem.

However, after a fairly exhaustive search of this forum, seems to be two issues that many people is with Airport extreme.  One is that the modem (in this case a Motorola 3360) is perhaps not fully compatible with the airport.  The AT & T support person was not aware of this until I asked about it, so she did a quick search and was rather surprised to see that there is a lot of people having problems with the Motorola Modem.  She told me that they use no more Motorola modems but ship the 6200 of Netgear.  "All know issues?", I asked.  She sought and, to his surprise, even once, there was.

So, first question.  Does anyone know a modem that is compatible with the airport or use one that they had to limit problems with?

The second question prevailing seems to be with the IPv6 protocol.  Anyone know if there are problems with the AT & T IPv6 protocol and the most extreme airport?  I did not disable IPv6 yet to see if that helps.  I thought I'd ask here first.  Couldn't find anything on the AT & T site.

When I return from the road (great place to go to get away from technology) I will make a new round of full power of all the components and try Setup again from scratch.

Any ideas or suggestions would be greatly appreciated.  Miss all know profanity.

Thank you.

Any other relevant information: 6.3.1 the utility Airport, Airport Extreme 7.7.3, MacBook Pro running 10.8.4, modem Motorola 3360, AT & T high speed DSL, shoe size 11-1/2 wide.

When you have configured the 3360 as a 'bridge', this would mean that the AirPort Extreme should then be put in place to provide the PPPoE connection service. The airports are not known for their reliability in this type of installation... no matter the type of modem that you can select, so I drop this method as a connection option.

If you want to keep the 3360... and you have time to experiment... then you can set the 3360 to its original default settings and configure the router from the airport most convenient to connect using DHCP in router Mode of DHCP and NAT.  That will produce what is called a message Double NAT, but maybe it's not of concern on a simple home network, and Apple provides you with the option 'Ignore' the Double NAT, so the airport will display a green light instead a light orange blinking slow.

You need to try this configuration for a few days to see if the Double NAT will be a problem or not, because it is not possible to predict the effect of a Double NAT on a network... you have to test a few days see how things behave.  If this configuration works well, for you, then you can leave it as what.

Please note that I do not recommend this type of installation, just suggesting it as an option this work could , if you want to keep the 3360.

How Double NAT affect IPv6, I can't tell, since I did not use att for several years, and I'm not familiar with their implementation. On wired, IPv6 works fine on the airport with Comcast and Time Warner.  We can provide these parameters for you if want, but have no idea how well... (or if)... they will work with ATT.

If the installation of Double NAT does not work, your best option would be to go there and get a modem/router or gateway to ATT device and then set up the most convenient airport in Bridge Mode works correctly with the modem/router ATT.  You will turn on the routing of ATT function in this type of installation, but the airport can also produce a signal from the wireless network that you can use.  The modem/router ATT will also provide a wireless signal that you could use for guests, or disable the feature, if you do not need two wireless networks.

This may also be the best option if you want to configure IPv6 as IPv6 of ATT service must be compatible with the modems/routers and gateways.

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