Instant ink - can't register - HP staff please help!
I'm in England and have a prepaid instant ink. I'm unable to register and use the code on my card, because as soon as I open a session, the default settings of the site to return to the United States and allow me to change the location. The code I have not is invalid on the site. US I peeked at the forum and posted on someone of another similar thread, but the proposed solution, who used a different email address with a UK domain name, did not.
I am now at my wits end - I lost two evenings trying different solutions to get me registered, I sent a support request by email (response: telephone helpdesk) after 3calls with the helpdesk at great expense. Telephone assistance service was unable to connect to instant and promised ink team a reminder - guess what? He never came!
I see on this forum, there was a gentleman who was also frustrated by this registration I - he had exactly the same questions. He was lucky and had a few interventions of mods on this site and it is now registered. So... pleeeeeaaassee can someone in HP help make me on instant ink program?
Hello
Unfortunately, it seems that your email you used to register with the instant the ink program got connected as a U.S. account and not UK, so the experience that you have received as described.
The solution is to re - register with a new email address or Alternatively if you want to keep your existing e-mail address, I can send you a message private to gather a few details and working on re-configuration of your e-mail for account registered you for the service of the ink snapshot.
By the way just to confirm the support, phone number is 0844 369 0369.
Tags: HP Printers
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