Internal FM 10: Error when printing PostScript, or by using the Save as PDF

Hello

When I do the following, I get an internal error of FM (10024, 7687848, 7688138, 10076935), and closes FM:

  • Print a PostScript file
  • Print a book (all the files in the open book) in PostScript
  • Save a book (all the files in the open book) in PDF (save as PDF)

I use FrameMaker for Windows with Acrobat X 10 (I've just upgraded to Acrobat X in Acrobat 8, making sure that the upgrade would solve my problem).

I get error (same string error numbers) with several files and books. All files and books are on my local hard drive (and not on a server).

I made sure the two applications are updated and we have tried several options work. The only way I can generate a file PDF of FM is to record a single FM PDF file (Save As PDF) - the other scenarios, cited above, the internal error.

Any ideas?

Thank you

Mel

I would say that the chances were close to 90% that the problem is the lack of the fix.

Is for all PostScript printers, and we have to establish the baseline starting to move forward.

If this is not in place, you have little chance getting a fix for your problem.

Tags: Adobe FrameMaker

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